Floorgem

Ken is wonderful. He gave very helpful advice about my project, even when it meant not doing a piece of work. The bamboo floor his guys installed is lovely, and very well done. I only gave four stars instead of five because the tile installer was not as much of an expert as the wooden floor installers were. I would certainly recommend this company. more

Ken was easy to work with. The communication was great throughout the process and he was honest about our options. The pricing was reasonable as well. The refinished floors look beautiful and the new hardwood looks great as well. My only complaint would be that they didn't fill in the nail holes in the new hardwood so I had to go back and do that myself. We are very happy with the floors and would use them again. more

I had my bathroom tub and shower, along with the floor and sink retiled and regrouted. Now my bathroom looks amazing and I could not be happier. Ken was very helpful and professional. The crew that came to my home was not only professional but they made sure to clean everything up to the point that you could not tell they had ever been there. more

I called Floorgem after my origanol flooring company ruined my floor. They came in and made my floor look brand new, and I could not have asked to deal with nicer people. I would recommend Floorgem to anyone. more

Floorgem recently installed new hardwood floors in my home and I could be more pleased with the work and the crew. My floors are beautiful and the crew that came to my home were very professional and curtious. Ken was a tremendous help through all of this. I would and will recommend Floorgem. more

I recntly had my tub and shower tile cleaned and regrouted, along with having new ceramic tile floors installed in my bathrooma and kitchen. my tub and shower look brand new and my floors are beautiful. I could not be happier with the job that Fllorgem did, everyone involved with this project was a great help. more

I recently hired Floorgem to install the hardwood floors at my home and was very pleased with the end result. The owner showed up on time and presented many different options for my floors. The work was installed when it was scheduled and the workers to care to make sure the mess was to a minimum. The result is excellent! I would definitely recommend using Floorgem for your hardwood flooring project. more

Large ?swirl? scratches over entire floor. They used wrong equipment or did not finish with fine grit. Shoe molding poorly installed, red oak. I have white oak floors. Shoe didn?t match, & was never mitered or finished on the ends & sections not cut correctly. They replaced boards in the bedroom using red oak?again, white oak floor! Instead of repairing a threshold & exposed plywood as promised, they simply slapped shoe molding on the front of the plywood & slapped polyurethane over the whole thing. Shiny plywood was not my idea! Some minor issues were, they didn?t pound & fill nail holes, they damaged our outside garden hose, all the lights in the house & garage were left on & the interior garage door was left open wasting all the air conditioning for the entire week we were out of town! more

Words cannot explain the frustration and experience I had with Floor Gem. But I'll try. Disaster. Insurance Claims. Lawsuits. $16K in material damages. Flooding. Floor Gem mishandled and improperly installed the tile. Over 700 sq/ft had to be ripped out and replaced. Of which Ken Waldman, has not paid for! This was a $60K floor. And it looks absolutely horrible. It all has to be ripped up and replaced. During the installation, Floor Gem also flooded the condo unit, flooding the five units directly below. Everything that could go wrong on this job, DID! Do not use this company. Very unprofessional. Ken was never there to manage the project and never took responsibility. more