Ferman BMW

My service advisor was terrrrrrrriffic! more

Thank u Ferman for fixing my gas cap problem. more

Steve Venden went above and beyond in all facets of the car purchase experience. His professionalism and ability to anticipate the needs of the customer are superior more

Steve Venden was a pleasure to meet. Steve saved the day and got me into the right car. He gave me great advise and I did't feel pressured. more

I expect truly exceptional customer service from Ferman BMW and that is what they have always delivered. more

I believe that Melinda Rubino is a very talented sales rep for Ferman. Other reps could learn from her sales tactics. She is professional, courtious, kind, and concerned for the welfare of her customers. You would do well by hiring more like her. more

This is the Best BMW in the Tampa Bay Area. I recommend Melinda Rubino. She is the best car sales person and goes above and beyond. This is the second car purchase from her, and guess what, I will be coming again and again. more

Bought a total of 7 cars from Ferman BMW (goes back to Sunshine BMW if you remember the old name), new and used, some for obvious reasons, some while living away from here and I have always had a pleasant experience with sales and service. David, Dennis and Matt always there for me in service, Joe, TC and John in the parts department... more

Great friendly and courteous service! In and out very fast! Extremely satisfied! Thank you for the great service! more

Joe is the best. He always is friendly and really tries to make you comfortable. He goes the extra mile. The only thing that I can stay about Ferman BMW is the prices of such things as minor repairs. My front seat had a 2 inch scratch repaired and the cost was 83.00. I just would have fixed it for nothing for a good repeat customer. Sometimes the little things really make the customer feel like they are someone who is respected and a necessary part of the business to remain successful. more

I would like to say that my experience at Ferman was truly beyond my greatest expectation. I was so impressed with the team as a whole. First I want to give props to your Internet team they contacted me quickly and when I got to the dealership. I was greeted and made to feel welcomed and shortly there after Mr. Alvarez came out and assisted me and the car that I coming to see had just sold but he wasted no time to informe me that a better deal had just enter the lot and he arranged for me to come back a that following Thursday. When I came back Gina was Tge sales rep that assisted me and wow, she was awesome. She was sharp she new her BMW 750 Li that for sure, from then on it just a blessing your finance... more

After conducting extensive online research I scheduled my VIP appointment at Ferman BMW. I was greeted in a very timely and professional manner by the reception staff who quickly summoned my client advisor, Jim Krout. We spent about 4 hours test driving 3 different vehicles and going over the nuances and individual characteristics of each. I never felt pressured into a decision or hurried even though, by the end of it all, we were well past closing time. In the end I purchased the car I wanted a a very reasonable price. Three people stayed after hours to make this happen and, again, never made me feel like I was being a nuisance or an inconvenience. Jim, Alan Mazur and Robert Merchant were all incredibly friendly and seemed genuinely interested in making the sale under my terms. By far the best car buying experience I have ever had. The car was beautifully detailed and ready for me to pick up the next afternoon. At that time Jim spent an additional hour with me inside the vehicle making sure all my questions had been answered and all the vehicles features had been explained. He helped set up my seat position, phone and BMW Assist. Thanks Jim, Alan, and Robert! more

From the moment I begin walking through the dealership Jim welcomed me with a smile. Being a bit younger than most BMW owners I was not sure how much time and attention I would receive. Jim told me everything I ever wanted to know about BMW’s and made sure the Sales Manager met me before my departure. The following evening I decided to purchase, and even though Jim was scheduled to leave at 4 that afternoon he stayed with me throughout the entire sales process. He then walked me through some of the bells and whistles of the vehicle until roughly 10PM! I would recommend Jim and the entire staff at Ferman BMW to anyone interested in making a purchase.\r more

Steve is a champ! more

Excellent experience from all personnel involved especially my sales agent Jon Crapper. This is my 7th BMW I have purchased from and Jon dating back to 1992. From the general manager to the finance manager Rob to service personnel Dennis Dailey, Jon has a team at Ferman that makes the entire process flawless. I have recommended Ferman & Jon to my friends and family wihich had the same excellent service and sales. more

Our sales advisor, Robert Chodorowski, is a patient, caring, elegant man, and it was a pleasure working with him. more

was completely satisfied with service. Thanks to Dennis Daley. could not say enough good things about him. really likes him. Dennis stop spoiling the guest. (lol) more

Joe does a great job of staying on top of things and keeping me informed. Great associate to work with!! more

Completely satisfied with service and give all high marks. Have been bringing my BMW’s all the way from Valrico to your dealership for the last 15 years, because I don't think they're very friendly at Reeves. more

Dennis Daley, Green Team, David and Marsha were amazing, as usual. Customer service at Ferman's BMW is the best, especially if you have an older BMW. Thanks again to all. more