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Empire Rent A Car

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18903 Northern Blvd
Flushing, NY 11358

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(718) 353-6848
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Empire Rent A Car - Flushing, NY
Reviews
( 143 )
( 27 )
( 0 )
( 3 )
( 2 )

Best

Excellent experience!! Customer service reps were great and nice selection of rentals.

Worst

was pressured to buy insurance, although my credit card provides rental coverage already

Outstanding Service! 12/24/2015

Would like to express my sincere gratitude to Chris and his team at the College Point location. Excellent service and extremely helpful. Arrived in town late, missed pickup appointment, found another car for us and had us mobile within an hour. Would recommend this company highly and use your service again. more
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A-plus trailer rentals 12/23/2015

I have three kids in college. Each are in different corners of the state but usually move in and out of their dorms on the same day. Hitch King (Empire) always has the right size trailer for my needs. The trailers are clean, well maintained. Hook up and un-hooking the trailer is handled by their knowledgeable and courteous staff with little waiting. I have rented trailers eight times in the last three years from Empire without issue. And the price is reasonable. May is right around the corner. I'll be back when the kids come home. more
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all around great 12/17/2015

quick and easy service. no long winded push this button push that button robot nonsense. every thing was clear and concise. i found this place last miniute after uhaul dicked me around and tried to stick me with a 10 foot truck instead of the 15 foot i reserved. also a fair value. more
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It is a wonderful service. GLORIA is a best, i love you 12/14/2015

It is a wonderful service. GLORIA is a best, i love you Gloria. i Recommended for everyone to use Empire Rac car rental service <3 AAAAAAAAAAAAAAA more
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new transit van 12/5/2015

great van...called last minut and these guys had a brand new transit pass van....super service...will use again...thanks more
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Patty & Ian: excellent and great service 12/5/2015

I needed a last minute rental car for my job due to car breakdown and Ian was so helpful in giving me information and discounts. Ian also had a great follow through as he made sure i get the right car and information. I arrived on a sunday to pick up the car and patty was so helpful and kind in answering all questions. She also works really fast in getting the needed info and i was on my way without any hiccups. Great service and great assistance. Great job ian and patty. more
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Outstanding Customer Service 12/4/2015

I've always rented vehicles from other rental companies. This is my first time renting from Empire. George has made my experience wonderful! Very pleasant, great rates, especially when I had a last minute vehicle change that I was concerned about. I will ALWAYS rent from here again. more
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Family trip 11/30/2015

Thanks so much foe the Sprinter van. We had a great time and the kids loved the TV. more
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Easy to work with 11/28/2015

the team was easy to reserve, pick up, and drop off more
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Clean truck,ran great,excellent service 11/27/2015

Clean truck,ran great,excellent service more
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SUPERB EXPERIENCE 11/27/2015

I've rented twice from this company & have been very impressed with the services rendered from beginning to end. more
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Life Saver! 11/21/2015

I don't want to sound too hyperbolic, but the Empire Rent a Car location @ Flushing, hit the proverbial 3 run homer in the bottom of the 9th to win the World Series in 7! I had failed to reserve a van on time for my wedding guests and the day of the wedding I called and tried to see if a van was available. As I was about to hang up, a van arrived and Patty told me to come over and pick it up! I drove, naturally observing the speed limit, knowing that my wife to be, wouldn't have something to hang over my head in having failed her on our wedding day! Empire's prices are competitive and their customer service is top notch and I recommend Patty and her crew to anyone who is looking for this experience. Thanks again!! more
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One employee makes the difference 11/19/2015

We rented a truck at Budget, unfortunately, the tires came off and we were stranded. Roadside assistance was despicable, the only person who finally got us some help was Mr. Chris Luna. I wish there were more sympathetic people like him, he made sure that we were not waiting out there for another 24 hours, he took care of the problem and thought outside of the box to get us taken care of. more
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Top Notch 11/15/2015

If I had an employee like Gloria, I could rule the world! Boss man, give that girl a raise! She rescued my stranded wife and daughter 1000 miles from home and put them in a rental, saved a birthday weekend and made the boogie man go running. The company is awesome because of the employees, and the service! The prices are fair and the cars are clean. Let me know if you need a job in Texas, thanks again. more
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Gloria is extremely helpful and very kind. 11/7/2015

Gloria has made all my rentals easy and enjoyable. Thank you more
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Good Rental Experience 11/3/2015

We rented a 15 passenger van from Empire and the van was clean, comfortable and it got us to and from our destination without any problem. We will definitely rent from Empire again and recommend It to anyone else. more
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AWESOME!!!!! 10/26/2015

I rented a 15 passenger transit van for a youth group and I came from the east end of long island. There service, the van and my experience was worth the ride. I wish they had a location out this way because my experience with them was better than I've ever had with a rental company. Everyone from Linda the who made my reservation to the young men in the lot were too nice and professional, I would definitely use them again and recommend them more
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Great experience/service 10/21/2015

Gloria couldn't have been more professional and helpful. Rented a Sprinter van for a weekend with a large family gathering. Very comfortable, easy to drive. Room for 11 peoples' luggage. Would use them again. They went above and beyond. more
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Gloria makes everything OK 10/20/2015

Every time I need a truck it's on short term notice and Gloria has made things work perfectly. Thank you more
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Additional information
  • Hours: Mon-Fri: 7:00AM – 7:00PM Sat: 7:00AM – 6:00PM Sun: 8:00AM – 2:00PM
  • Neighborhoods: Murray Hill, Flushing
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