Embassy Dental

Awesome people and experience especially for going to the dentist! Dr. Moore and his staff are caring, compassionate people who worked very quickly to help me with my dental emergency the day after Christmas. I highly recommend them for your dental needs! more

Great Dental Experience! more

Friendly staff made my son (7) feel very comfortable and unafraid. Very happy with the service there. Thank you more

excellent service, stuff and convenient location more

Everyone was very friendly, knowledgeable and professional as always. more

Embassy Dental has always done a great job for me. I enjoy my visit everytime! more

I have nothing but nice things to say about Embassy Dental and the staff there. For cleanings and exams, I'm usually out in less than an hour with my next appointment already scheduled. I've never waited more than 10 minutes and if I require a procedure not covered by my insurance, a staff member explains the charges to me, provides options and helps with the scheduling. \r \r Earlier this year I had an abscessed tooth. Dr. Moore and the staff at Embassy were great and tried everything they could to save my tooth. When it had to be extracted, Dr. Moore made time to see me, made sure the procedure was as painless as possible, and I was 100% better in less than a week. \r \r While I've seen ads for more expensive dental treatments, I have never been pressured into purchasing any and they've never come up during any of my exams. I have and will continue to recommend Embassy Dental to people because of the excellent service and friendly staff. more

Great dentist.I have been going to this embassy dental for about 2 years and have had nothing but good experiances.Valeree has always been great doing my cleanings.Dr Moore has been great doing my other dental work.The staff is very friendly and proffesional more

Great Experience! The staff was extremely kind and the environment was very clean and comfortable. The dentist took the time to explain everything thoroughly and he was very nice. They even fit me in for a cleaning that I did not have previously scheduled. I would definitely recommend Embassy Dental! more

Embassy dental is the best place for dental work. I have had several bad experiences prior to chosing Embassy. They were prompt with the appointment and the deep cleaning was a breeze. I am looking forward to future visits without fear. more

My most recent experience with Embassy Dental was really great. They got me in quickly, cleaned my teeth, and I was out in less than an hour. more

These people are the used car dealers of the dental industry. Because I made the decision to not have some unnecessary, and very expensive procedures done, they determined they could not do any of the work. These people are a joke and are ripping people and insurance companies off so often they should be shut down. more

Horrible dentist that is only interested in making money. Like the previous poster, they diagnosed me with periodontal disease and aggressively suggested the $1800 arestin antibiotic therapy. When I told them I would do the deeper cleaning treatment but did not want the antibiotics one office worker told me they couldn't do that because ""they could be charged with malpractice"". They supposedly then checked with the dentist who supposedly said she ""could lose her license"" if she didn't use the antibiotics and would be ""uncomfortable"" not doing the treatment. These are indeed direct quotes from the employees. I am in medicine and know that these are outright lies and I will be reporting this to the TN dental board. Furthermore, the office workers were uneducated and could not provide me with any information on why exactly I needed the antibiotic treatment. Also, despite my questions and concerns they dentist (Dr. Frye) did not take the time to talk to me. Incredibly unprofessional. I looked through the medical literature when I got home and found that the arrestin antibiotic therapy is far from the standard of care, especially given it's cost. See this review article ""Impact of local adjuncts to scaling and root planing in periodontal disease therapy: a systematic review. Bonito AJ, Lux L, Lohr KN.J Periodontol. 2005 Aug;76(8):1227-36"" for more information on making an informed decision. Pros: Nothing Cons: long wait, horribly uneducated employees, liars, overcharges more

I went to Embassy Dental expecting to have perio problems. They diagnosed me with periodontal disease and suggestive a very aggressive treatment using Arrestin and wanted to charge me $1800. I told the office manager that I would prefer to not have the antibiotic treatment and she told me that ""it is scary that any dentist would not use this treatment."" I called a family friend (a dentist) for his opinion. He agreed that the treatment was too aggressive and there are better ways of treating this disease. I went to another dentist shortly thereafter. After my exam, they told me that I do not have periodontal disease. I merely needed a deep cleaning. $161 later I left their office with no problems. Embassy Dental only cares to increase their sales. They do not care about their customers. They also make you wait an exceptionally long time to see someone. Pros: Nothing Cons: long wait, overcharges, uneducated employees more

I went to this dentist for a bridge. It took 3 visits before it could be fitted correctly in my mouth. Each time they had trouble removing the temporary bridge, breaking it, knocking my upper teeth, and actually joking when I almost swallowed the bridge. A truly horrible experience. I decided to give them a second chance and decided to go back for a cleaning. The first appointement was cancelled because ""the doctor is out of town"". Fine no, problem. My second cleaning appointment was for 8:00 am. I rearranged my day, got up at 6:30 and drove 45 minutes to my appointment in morning traffic and rain. When I get there at 8:00 am, I'm told that the doctor has the flu and won't be in. After asking why I didn't get a call I was told, ""We just found out."" If I can get up at 6:30 to go to the appointment why can't they send someone in to call me so I won't have to waste my time and change my schedule. This isn't an appointment to get my nails done, it's a medical appointment. HORRIBLE. Pros: 0, zip, none Cons: Everything about the experience more

I saw three dentists during the year I was a patient at this practice. One seemed to have no time for me but prescribed a crown for a tooth with deep fillings. The second placed the crown, after which I had terrible pain for weeks. The third sent me for a root canal, which she said I should have had to begin with. They drilled through my brand-new crown. \r Oh, and did I mention they tried to sell me a $1500 cleaning? I refused the $1000 worth of antibiotics that they wanted to put in my gums, but paid the $500 for a scaling and root planing, and extra money for ""perio maintenance"" cleanings thereafter. My new dentist (yes, I fired Embassy) says my gums are now fine. And they use the same cavitron machine for my regular cleanings that Embassy charged me $500 to use. I feel like a fool for going along with this for a full year. Pros: they accepted my dental insurance Cons: everything else more

When we moved to Nashville, I did not appreciate the relationship our family had with our previous dentist. It seems like we see a different dentist and hygenist each time we visit. To get an appointment requires about a 3 month leadtime. My last visit was scheduled as a cleaning but they gave me a new patient exam and did not have time for the cleaning. Just make another appointment ... see you in 3 months. Cons: parking is not great more

I miss the previous hygienist Ricky. The current hygienist Lisa is talking like a queen. She does not listen to the customers (I have friends with similar complaints) and never smile at me. Dr. Southwell is nice but too busy. I was scheduled a set of treatment, but I did not receive everything planned. Although the thing not done was not charged, I have not received a call so far to explain this. I have 4 visits within the recent 2 years not counting one appointment they did not keep. \r \r Pros: Location Cons: Service, Parking more

Hopefully this post will dissuade you from wasting your time and (believe me) money. This office has been nothing short of a headache to deal with. After the filling came out of a back tooth, I went to them for some simple work. I came in to the office, they looked at my tooth. They were too busy to work on it so the scheduled me an appointment (for 3 months later). I go to my appointment where I'm told ""yea, this tooth has decayed, you'll need a root canal"" to which I asked ""i'll need the root canal because of the fact that the tooth is decaying?"" . Turns out, if they would have squeezed me in or at least referred me to another dentist when I initially came in, they could have filled it and it would have been fine. \r \r They refer me to an office 30mins. away. (Ohh, I should preface this by saying that Dr. Bradley's office told me I was approved for a $5,000 dental insurance loan.) I go to the root canal office, get my root canal and i'm at the counter explaining to them that I have the dental insurance. They call the insurance company and it turns out, Dr. Bradley's office made a mistake and I was only covered for $100. \r \r I still had to go back to Dr. Bradley's office for the crown though. I get in there, he seems to be in a rush working on my mouth. He didn't advise the person who created the crown to leave out the metal on the top side so when I smile there is a nasty dark color at the base of the crown. The procedure was cumbersome, not painful; more like annoying because my head was jerked around the whole time.\r \r One nice thing though, the office DID allow me to make payments on the crown. Needless to say, I switch dentists. My new dentist informs me that Dr. Bradley improperly seated the crown and that it will start to decay, which it is. So I called Dr. Bradley to see if they would stand by their work and fix my crown, and they replied, ""No, sorry"".\r \r Lesson: Do not use this dentist. What should have cost me ~$70, is ~$1200 Pros: hahahaha Cons: most aspects more

they didn't have one. I asked, well how did they know it was lost w/out a tracking number? They wanted to come in for more molds and I said, NO. Enough was enough. I tried to get my money back and they refused. I had to take legal action to get it back. So now, I went to my old dentist back in MN and he had to redo 3 of the crowns, because they were put on wrong and not to normal standards. And the worst part, for the rest of my life I will suffer from jaw pain because of my experiences at Embassy Dental. I am not the only one that has experienced negative things from them either. I have spoke to two other people that have had things go wrong. PLEASE DO NOT GO TO EMBASSY DENTAL. You will be sorry. more