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Crystal Crystal Carpet Care

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1131 Harrisburg Pike
Columbus, OH 43223

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(614) 351-8858
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Reviews
( 296 )
( 135 )
( 8 )
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( 5 )

Best

Darryl did an amazing job explaining how different the crystal cleaning process is from traditional steam cleaning, and delivered thorough excellent results. Would definitely reco...

Worst

The cleaners were running late, and kept us informed of that, but they were very late. They presented a bill (we bought a service throug Social Living), showing we owed $8.70. I...

carpet cleaning 5/31/2012

Daryl has came out both time they have cleaned my carpet. Very friendly and they get the carpet clean more
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Very friendly 5/30/2012

They do what you hire them to do more
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Great! 5/29/2012

Our carpet was horrible! Since they've cleaned it our apartment feels brand new. more
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Crystal Crystal Carpet provides excellent service at afforable prices. 5/28/2012

I found Crystal Crystal Carpet Care offers professional, courteous and outstanding service at a very reasonable price. I first used them by purchasing a Groupon, but now I won't use any other carpet cleaner! Their process is quick, their solution dries quickly and has a pleasant smell, and the customer service and support is outstanding. I bought a new house, and had them clean every carpet! more
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Will use again 5/28/2012

Carpet looks great! Technicians were very helpful and professional. Only negative thing is that they were 2 hrs. later than my appointment time. They did call to say they were running late, but that was after an hour had already passed past my appointment time. more
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GREAT! 5/25/2012

I had bought a groupon to use for them so I wasn't sure what to expect. The gentleman that came out to our house was wonderful!! The cleaning job was GREAT!! No big loud machines, my baby was napping in the other room and never woke up. I think my carpets never looked better from any other cleaning. It leave a wonderful citrus smell and when my dog came in she rolled on it and now my dog smells clean! Bonus! I will use them from now on. more
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What a difference! 5/23/2012

This is my 2nd experience w/ Crystal Crystal and each time increases my level of satisfaction. The technicians are efficient and respectful of my time; upon arrival they survey the areas to be cleaned anddiscuss my concerns then they quickly begin the job, working without breaks until the are finished. The result is an off white carpet (over 10 years old) that looks like new again. Drying time is greatly reduced over other methods I have used in the past. Extra care is given to heavy traffic areas. I'm sold!! Crystal Crystal is the only carpet cleaning service I will ever use again. more
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Great Value!!! 5/23/2012

Darryl came to my house and was able to get dirt even my Rug Doctor couldn't reach!!!! He showed Exceptional customer service and deliver Great Results!!!! more
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Bad Experience 5/22/2012

First time we used Crystal Crystal. Tried this company instead of our normal company due to a Living Social deal. We have 2 dogs and a cat. We were very surprised to came home after the cleaning only to discover a very strong pet odor that has not gone away. Since we have had multiple other commerncial cleaners come, we know that this is NOT normal. We are very disappointed as we have a party this Thursday. We are having our other vendor re-do the carpet before the party. We are sorry that this was a negative experience but thought it was important to provide you the feedback. more
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i am surprise how fast they can finish their job 5/20/2012

the team ran a bit behind schedule which made me a bit unhappy. however, as soon as they got to my house, they got to work right away. they moved the furniture as long as there are no stuff laying on top and spent time and tried hard to get rid of the stains on the carpet. i like their professionalism and how knowledgeable the lead person is. also no hard sell, no extra charge. the technique they used is different from the traditional steam cleaning. the carpet dried very fast (within 3 hours) and it looked very clean. more
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Great service! Timely- quick and carpets look brand new! 5/19/2012

Very timely- knowledgeable ....Cleaned entire houes in under 1 1/2 hr and and carpets look brand new! more
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Great service... quick and simple. 5/19/2012

Very professional. Carpets looked great and we had them do more work. more
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Great Staff 5/17/2012

The staff was very friendly & knowledgeable. Will recommend to others. more
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Good work! 5/17/2012

Would have liked more flexiblity in scheduling times, but maybe it was limited because I was using a Groupon. more
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Stays Cleaner Longer 5/17/2012

I've used Crystal Crystal for over 6 years. Love the service, the fast dry time but mostly that my carpets stays clean longer then any other carpet cleaning I ever had. They say it's because there is no soap left in the carpet. Don't fully understand the process but I completely love it. more
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Quick and thorough 5/17/2012

Quick and thorough more
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Darryl was great! Service was prompt, he explained everything and the outcome (clean, clean carpet) was great! 5/17/2012

We werre concerned that the carpet would not be dry in time to move all of our furniture in to our new house the very next morning. But Darryl reassured us that his service cleaned the carpets and dries within 4-6 hours. He was right! Our carpet at our new house looks great! more
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Excellent work at an affordable price 5/16/2012

Crystal Crystal Carpet cleaned all of the carpet in my house quickly and efficiently. They also cleaned the cushions on my love seat. The crew listened to my concerns and worked steadily and diligently. I especially appreciated Darryl's willingness to converse with my curious and talkative three-year-old. more
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