Service turn out very pleasent starting @ 7:45 am with the lady answering tghe phone, at first I was still annoyed because of the problems I was having with the air condition at the house knowing it would be a task getting someone to service my house in one day.
My surprise was that after the information that was needed given, I was told that a technician would be at my house around the 10 am hour.
Sure enough, a little pass ten oclock, I receive a call stateing that a technican was just leaving the Whitehaven area and headed my way; and I was given his name (Mark).
Since I was at work, I went home and just a few minutes later Mark arrives, he introduce himself and ask if he could put on some "booties" so that he would not track up the floors.
The house always needs to be attended to, so I assure him that it was not necessary.
Mark went threwout the operation system and explain the problem and what was needed without putting on any pressure, he gave several options that I may pick from and also explained to the wife.
As I told Mark, I choose Conway because of the advertising and the reviews I read.
It was a good expertise that I received.
more