My boyfriend and I made our second annual pilgrimage to the Woodward Dream Cruise this past weeked. Last year we ate at Comos and had a really good time. We were once again looking forward to dining there, not so much for the food, but for the unique and fun atmosphere and to be outside to enjoy the weather.\r
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Unfortunately, not quite as fun as last year. When we arrived, I was told to seat myself (not a problem), but I also had to wipe down my own table because it had recently rained. When our waitress came over, she took our drink orders, but seemed really pre-occupied. (the restaurant was about half full). No conversation or even a smile. After our drinks came, we ordered our food. This took about 10 or 15 minutes .. still not so bad. \r
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After our order, my boyfriend went to the restroom. When he was gone, our waitress came back to the table to let me know that they were out of my stuffed shrimp dinner and would I like fried shrimp instead. As she said this, no aplology, no smile, just an annoyed young lady who acted like I was stressing her out. I told her no I did not want shrimp and would like to see a menu. I could tell she wasn't happy about this. I got the menu then waited about 15 minutes to re-order my food (we were both hungry as it was about 8 pm). When our food was delivered, she brough it without any silverware or ketchup or other condiments. She mentioned to us that she would bring them out, then went to the next table to talk to her other customers and prormptly forgot about us. After about 10 minutes, I knew she was never coming back. As my boyfirends pasta got colder, he decided to look for these things on his own. He found our waitress, asked her where the sliverware was and she didn't even recognize him as her customer, told him to ask his waitress for what he neeeded, but no offer to just do it herself. He just ended up grabbing it from the restaurant indoors. We ate our food. My cheeseburger was terrible and missing the coleslaw. His pasta was cold. But, no one to check on us and not a snowballs chance in hell of getting our food fixed. And now the best part. Our waitress later realizes that we need our check and that she has totally forgotten our silverware and furthermore, was actually talking to her customer when she told my boyfriend to find his waitress. She explains to us that she has only worked there a short time, etc. She hands us our bill and tells us that the gratuity is already on the bill (I've never heard of this for a party of 2). Then we ask her to wait while we pay her (we want to get out a.s.a.p.). Our bill was $40. SHe asks my boyfriend how much change he wants back from his $50. He is embarrassed and says $5. I am just seeing red and don't say anything. I am just shocked. When she comes back, she gives him the entire amount of change and waits to see if he will give her an additional tip, while explaining to us that she has student loans. Unbelievable! She has no clue what it is to be a server, to serve or to get good service. I just couldn't believe the nerve. So needless to say, that was our second and last trip to Comos. Bad food, bad service, bad everything.
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