After gathering several estimates to replace my heat pump, I became very skeptical about signing a contract with anyone. I had heard several high-pitched sales people who clearly had their own agenda in mind, not mine. Then, along came Comfort Air, and my faith was restored. Within a couple of hours of my initial phone call, a project manager was at my door. Following a thorough analysis of my home and my needs, she clearly and honestly presented several heat pump options, all very competitive price-wise. Comfort Air gave me the confidence to make an informed decision about taking on such a huge financial investment. But, things got even better: the next morning two polite technicians arrived. Just watching these guys work, I knew they had their thumbs on the pulse of their work. Aside from their proficiency, they were warm, friendly, and cognizant at all times that this was my home, and they needed to take care of it as if it were their own. They arrived on time (10:00 a.m.), had my new unit fully installed by 3:00 p.m., removed all debris, and left my home they way they found it. The entire process was completed in slightly over 24 hours. From the efficient office staff to the well-trained technicians, I would highly recommend Comfort Air to anyone seeking a polished, professional heating/AC contractor.
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