Burkett's Pool Plastering Inc.

Our pool has been replastered for a week now. From my first inquiry to completion was less than a month. And that included 8 days of bad weather. We used them 20-plus years ago and that job still is smooth. Hope this one does just as well. Workers were friendly and worked steadily and picked up after themselves. No complaints to note. more

My comment is 5-star all the way. I have nothing but good to say about Burkett's product and business ethics. Long story short, initially, I called 3 company's for estimates for our re-plaster, all three were to have sales reps return our call within 24 hrs, Burkett's was the only one to do that, the other reps called 3 and 5 days later. Every contact with Burkett's from day one has been professional, they have always been prompt in returning calls any time I had questions. Every step of the process was on point, Janine, Jeremy, the plaster crew, Shaun, Whitney, Megan, AJ and Pablo and his partner were all a part of making our Burkett's experience a very good one. Thank you to all of you. We did, however, have a problem because we didn't have Burkett's do the start-up after the re-plaster. We had the pool service company that we had for 4+ years do it, we also bought/had installed all new pool equipment from them.. At the time we wanted to give them our business. Having them do more

My comment is 5-star all the way. I have nothing but good to say about Burkett's product and business ethics. Long story short, initially, I called 3 company's for estimates for our re-plaster, all three were to have sales reps return our call within 24 hrs, Burkett's was the only one to do that, the other reps called 3 and 5 days later. Every contact with Burkett's from day one has been professional, they have always been prompt in returning calls any time I had questions. Every step of the process was on point, Janine, Jeremy, the plaster crew, Shaun, Whitney, Megan, AJ and Pablo and his partner were all a part of making our Burkett's experience a very good one. Thank you to all of you. We did, however, have a problem because we didn't have Burkett's do the start-up after the re-plaster. We had the pool service company that we had for 4+ years do it, we also bought/had installed all new pool equipment from them.. At the time we wanted to give them our business. Having them do the start-up resulted in an problem that our pool service company said would be an easy fix!! After 7 months of very frustrating deallings with the pool service company we called Burkett's asking them for advice on how to get our problem resolved. They sent Shaun to talk to us and look at the pool, he proposed a plan to fix our problem and within 10 days we had a very satisfactory resolution, we're elated.. Needless to say, we terminated our pool service. Let me say that we were very happy with our weekly pool service tech but the business ethics of the company itself were terrible when it came to them fixing the problem they caused. We are recommending Burkett's to everyone we talk to. We even hired a new pool service company at the recommendation of Burkett's and are very happy with him also. Our experience now has a very happy ending.\r Thank you Burkett's\r Shirley and Steve more

Thanks to Burkett’s Pool Plastering for coming to our rescue! I had hired a Pebbletec applicator out of the Bay Area to replaster my pool in January. The Pebbletec product they used was Pebblefina and let me tell you, it was a disaster!! My pool surface had visible flaws with obvious cracking. After documenting my complaint and many phone calls later, a company rep came out to my home, only to tell me that my pool was within the acceptable range for this finish! All I can say is customer BEWARE! Anyone considering the Pebbletec product, do your research first!!\r \r After talking to Burkett’s sales person, they suggested a WetEdge pebble finish and I found several WetEdge products with great online reviews. I hired Burkett’s Pool Plastering to apply WetEdge Pearl Matrix Mediterranean and they did a FANTASTIC job! A rep from the plaster department met with us personally to make our product selection. I also chose to replace the pool pump with an energy efficient model that more

Thanks to Burkett’s Pool Plastering for coming to our rescue! I had hired a Pebbletec applicator out of the Bay Area to replaster my pool in January. The Pebbletec product they used was Pebblefina and let me tell you, it was a disaster!! My pool surface had visible flaws with obvious cracking. After documenting my complaint and many phone calls later, a company rep came out to my home, only to tell me that my pool was within the acceptable range for this finish! All I can say is customer BEWARE! Anyone considering the Pebbletec product, do your research first!!\r \r After talking to Burkett’s sales person, they suggested a WetEdge pebble finish and I found several WetEdge products with great online reviews. I hired Burkett’s Pool Plastering to apply WetEdge Pearl Matrix Mediterranean and they did a FANTASTIC job! A rep from the plaster department met with us personally to make our product selection. I also chose to replace the pool pump with an energy efficient model that save us big on our PG&E bill!\r \r Mike the project manager and Chris in the office walked us through all the phases of project. They were so helpful and responsive, answered all my questions. Their customer service was outstanding and I appreciated being called the prior day each time teams were coming out to work on my backyard. After my Pebbletec disaster, I am so happy with Burkett’s Pool Plastering! They have my highest recommendation for their high quality product and workmanship. \r \r -Ashley C.\r Livermore, CA more

Another fairy-tail that is ,a far located from the Bay Area businesses, are reliable and the less expensive as the spoiled local one.\r Dealing with that Burketts Plastering is most disgusting experience that I've got in my 15 years of general contractor practice in the Bay Area,and as a California home owner.\r Be aware that everything on a contract need to be checked three times before signing that,..be ready that the amount on a contract will be raised up by 30 % (in my case)after all of those,so called, inspections during your pool resurfacing process.\r Don't be surprised if they will find some extra cracks that need to be taking care of by the cost of $85 a lineal foot.\r Or,like,if you wont to get a cheapest new light for your pool-it will cost you only:)$700..great!\r Don't be disappointed if Bruce-the manager,just by looking at your pool surface:) will tell you that pool need to get a total striping for $2,000 extra.No written reports,no test results-nothing-just that rounded numb more

Another fairy-tail that is ,a far located from the Bay Area businesses, are reliable and the less expensive as the spoiled local one.\r Dealing with that Burketts Plastering is most disgusting experience that I've got in my 15 years of general contractor practice in the Bay Area,and as a California home owner.\r Be aware that everything on a contract need to be checked three times before signing that,..be ready that the amount on a contract will be raised up by 30 % (in my case)after all of those,so called, inspections during your pool resurfacing process.\r Don't be surprised if they will find some extra cracks that need to be taking care of by the cost of $85 a lineal foot.\r Or,like,if you wont to get a cheapest new light for your pool-it will cost you only:)$700..great!\r Don't be disappointed if Bruce-the manager,just by looking at your pool surface:) will tell you that pool need to get a total striping for $2,000 extra.No written reports,no test results-nothing-just that rounded number-two grand..and that scary tactics of the used car dealership-..kind of ....you don't wont to get more crack for your new,beautiful pool,right?:)\r Don't be surprised that instead of 3 ""scheduled"" payment you are going to see a worker at your entry door step,demanding a payment for every day of work-in order to start the work.\r You may also get an experience of those guys coming to your property on their own schedule..one day working,two days not,one day starting at 8 A.M.,another day at 1 P.M.\r Be ready for numerous unexpected phone calls from the office,without any reasons and really pointless,like-just to say that their guys are coming soon,but in reality those guys already came an hour ago:)..No internal communication among management,totally false meaning of customer service..but they are on a top when they need to get the check/payment from you-there they are the best among others:)\r They are asking to sign waiver of their liability,if there is not all of the cracks(for $85 /foot extra) was fixed by them.Literally you have no warranty if they are not fixing all of the cracks for the generous amount of extra money.\r And that waiver need to be signed,guess when?- on a last day of the project-otherwise they are not coming to finish the work..sign it or stick with unfinished hole in a ground forewer.\r I may continue that list of ugly things for another 20 pages,but in short-,,I would rather pay that exactly amount of money carged for that project to their workers-directly,as a side job money-because they did a good job..after all- my pool looks great.I totally believe that that company management and that ""nice"" sales person,does not deserve to be paid a dime for that poor customer service,for all of those hidden charges and the enormous mess and all of my and my family frustration. more

We will definitely recommend your company to our friends. Thank you for your professionalism! more

I will confidently and unhesitatingly recommend Burketts to anyone in need of a pool related construction needs. It is very reassuring to know there is a company with integrity and crews of craftsmen ready to serve your customers. We feel blessed to have found you in our time of need. Sincere THANKS! more

Working with you was a wonderful experience. I delt mainly with Randy and Todd and found them to be wonderful, caring, people. I will miss seeing and speaking with them. I have ABSOLUTELY no complaints, and i LOVE the pool. Thank You! more

Wonderful Service from beginning to the end! Thank you SO much! more

I must admit every phase of the operation was above my expectations. Two people in particular that should get brownie buttons, Chris-office and Mike Santo. I feel you have a well organized system and it shows. Thank You very much! Your people are great. more

Very good job, Thanks! more

Everything came out BEAUTIFUL!!!!!!!!! more

Very professional, quick, clean, LOOKS GREAT!!!!! more

My overall experience with Burkett's was above my expectation. Told the sales guy, Megan and Bruce were great. The prep crew left the yard cleaner than when they arrived. The pool looks awesome. Thanks! more

Installation crew was excellent, courteous, and efficient!!! more

Installation crew was excellent, courteous, and efficient. more

My overall experience with Burkett's was above my expectation. Told the sales guy, Megan and Bruce were great. The prep crew left the yard cleaner than when they arrived. The pool looks awesome. Thanks! more

Everything came out BEAUTIFUL!!!!!! more