We had a $26,000 remodel. We would have a rave review until now. The work was started in December 2009 and completed with a final payment made Feb 2,2010. Today is April 27,2010.The actual workers on site were terrific. Management is unprofessional and disrespectful in their complete lack of follow-up.\r
The workers were prompt, VERY hard working, courteous and kept things clean, and always completed the job they were assigned to for the day. They really were impressive. Initial communication was a challenge. One person for the original quote, another "foreman" for each phase of the work (demo, plumbing/return lines,tile, then plaster), and hand-off communication seemed non-existant. Eventually, Mike Santos was assigned as our go-to guy. Mike was wonderful, but it is obvious he doesn't get ANY support from Tim or the Big Boys at the Big Office.\r
They dug all the trenches in the wrong place (we had another contractor here for another project who pointed this out to them, but they ignored
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