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Bobby Beck's Lewisville Volkswagen

id: 28619159
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893 South Stemmons Freeway
Lewisville, TX 75067

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(855) 315-4505
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Reviews
( 101 )
( 34 )
( 0 )
( 0 )
( 11 )

Best

Great shopping and buying experience! Miles and Larry aka Sonny were great! (:

Worst

We have utilized this service department many times for both warranty work and for paid service. A few times they will get it right, like for simple oil changes, but any major wo...

Recommended!! 2/14/2012

Great service and no pressure. Sales consultant very knowledgeable. more

THANK YOU SO MUCH!! 2/9/2012

THANK YOU SO MUCH!!! It was so wonderful to get back into my car and it be washed and vacuumed! Having 3 kids on a full time basis.. it's hard to keep it clean!! It was such a wonderful gift! Thank YOU!!!! more

Great job! 2/7/2012

Great Job by Lewisville VW.. Definitely recommended! more

Friendly People 2/5/2012

Mr. Jones was especially friendly and I trusted his opinion on the repair work done and not done. more

Very friendly! 2/2/2012

I can't say enough about the quality of service, professionalism and friendliness of the staff. more

Very Simple, Friendly 1/27/2012

Very simple, friendly. I'm thoroughly impressed. more

Love my VW 1/26/2012

Best car purchase ever and I have owned many cars. Love it and will purchase again. more

Great service 1/25/2012

This was a great dealership. Everyone I've come into contact with is very sincere and customer oriented. This is my second purchase from Lewisville VW. I won't go anywhere else. more

Loyal 1/24/2012

This is my second vehicle purchased here and will be a return customer for my third, fourth...Well you get the point. They treat you great when you buy a car and even better when you bring it in for service. more

Mike Cook 12/20/2011

Mike Cook was able to get my daughter's 2012 Jette SE in for its courtesy check on the day I wanted and get the baggage hook installed that I ordered. My daughter is really happy with her car. I really appreciate the Customer service I receive every time I bring my cars in for service. more

Kevin Service Advisor 12/16/2011

The vehicle was in and out very fast. Kevin my advisor was excellent. more

Certified or not 12/1/2011

First of all know that many of these reviews on her for car dealers are put on by a third party company the dealer contracts with. I looked at vehicle online today and dropped by to see if it would work. I was quoted a higher price than on the internet. No big deal internet shoppers are supposed to get better pricing than someone walking on the lot. The problem is, the sales person Tim told me that ""Red Tagged"" units were going to go to the auction. Dealerships do not auction off same brand late model low mile units. I told him that I thought the price was 17,999 and to call me if he could do it. When he did he said he could match that price (the one they have advertised) but would have to take the Certification off of it. WHAT! Also that car was ""sold"" to wholesaler but he would unwind the deal if I could make down today. Also that he could sell me the Certification for only $995.00. His General Sales manager then called and told me all units advertised as ""Certified"" were in fact ""Pre-Certified"" but the factory Certification was more. Then he said but if you buy the car right now, I will ""throw in"" the certified package. Very disappointed in the this behavior, especially since I am a dealership consultant and know these actions violate the dealer agreement with VW that allows them to certify pre-owned units. They may be fine to deal with, but in my experience you should stay away or at least make sure all the i's are dotted and t's crossed with dealing with these guys. more

Not happy with after sale service 11/26/2011

I purchased a new Jetta in Sept. I had some questions regarding financing a few weeks later and was directed to James Cassel in Financing. I left 3 messages over about a 2 week period and then contacted VW Credit. They called with me on the phone and also left a message. He never returned my call. I drove 45 minutes to the dealership to have my question answered in less than 2 minutes. Very unhappy with the customer service after the fact. more

Above and Beyond Kevin! 11/14/2011

I have been calling Kevin Story back for service to my vehicle ever since my first interaction w/ him at the dealership. He manages to go above and beyond every time. more

Above and Beyond Kevin! 11/14/2011

I have been calling Kevin Story back for service to my vehicle ever since my first interaction w/ him at the dealership. He manages to go above and beyond every time. more

Third time is a charm!! 10/6/2011

This is my 3rd car from this dealership. Everyone has always been nice and helpful. I have recommended this dealership to other people. This is the best VW dealership in the area. more

Third time is a charm!! 10/6/2011

This is my 3rd car from this dealership. Everyone has always been nice and helpful. I have recommended this dealership to other people. This is the best VW dealership in the area. more

Coming back! 9/23/2011

Great personnel at this dealership. Will definitely come back and refer friends/family here. more

Coming back! 9/23/2011

Great personnel at this dealership. Will definitely come back and refer friends/family here. more

Great Staff 8/31/2011

Very courteous staff and delivered on everything as promised! more
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Owner Message
  • Your Volkswagen Dealership in Lewisville, TX
    Our family-owned local Dallas Volkswagen dealership's primary focus is on you, our customer, as we strive to give you the best buying you've ever experienced or will ever experience! If it sounds too good to be true, then check out our online reviews.

Additional information
  • Hours: monday: 08:30-19:00, tuesday: 08:30-19:00, wednesday: 08:30-19:00, thursday: 08:30-19:00, friday: 08:30-19:00, saturday: 08:30-18:00
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