Blu Sky Cleaning Services

I'm glad to see I'm not the only one who had this problem. I had someone call to confirm my appointment Thursday for Saturday. I was given a 3 hour window for them to show up , with instructions stating I would be called when they were on their way. 30 minutes after they were scheduled to arrive, I called and had to leave a message (the machine message was rude stating something along the lines that since hundreds of groupon purchasers decided to wait until the last 4 weeks of the groupon....uh not my problem, you should have put a limit on how many you could handle rather than letting more than 1000 be sold) I called again an hour and a half after my 3 hour window, and told them to not come (as if someone was going to, I had to leave another message) I haven't received an email or a return call regarding this. Horrible Horrible company, very poorly managed. There are so many more reputable and honest cleaners...ones that will actually show up! more

Awful! They never showed up to a confirmed appointment. No one called or emailed to inform me that they will not show up. As a matter of fact, the day before my scheduled appointment time somoene had actually called and confirmed my appointment. I emailed and called, no one returned my call or email. more

I bought the Groupon for 3 hour cleaning service, only to have no one show up or even call to tell me they weren't showing up for my confirmed appointment time.\r \r I have rescheduled but will definitely cancel through Groupon if they don't show up this time. more

We purchased a coupon for a 3 hour cleaning from Groupon for Blu Sky Cleaning Services. We were a little hesitant to purchase a cleaner online. We were pleasantly suprised. They told us they had a 3 hour window between appts to allow any extra hours their customers might need. They arrived within the 3 hour window and did an exceptional job. They did things that were not even on our list. We give a thumbs up and will be using them on a weekly basis. more

I purchased a 3hr home cleaning from Blu Sky off of GroupOn. I signed up for a 9:15am appointment, but received a phone call the day before my appointment notifying me that 1) someone would come to clean between 9:30 and 12:30 and 2) gratuities for the cleaning woman were appreciated (and gave instructions on how to do it). I found both of these messages odd. Why sign up for a 9:15am appointment if they then schedule a 3hr window? Also, I feel it's rude to instruct me to tip, especially before the service is even completed. I was willing to overlook these things if the cleaning was satisfactory though.I received a call at 10:58am letting me know the cleaner would arrive within 30 minutes. She arrived an hour later with a strong cigarette smell to her. I have no problem with smoking, but this was an overwhelming odor! Now I know why she was late!The cleaner, Constance, was then terribly rude to me. She said there was no way to do basic mopping, vacuuming, and sweeping of my house in 3 hrs. even though that is what my regular cleaning company does. She wanted me to purchase extra time. She questioned me about my regular cleaner including how much she charged. She was upset that I had a regular cleaner and asked if I had any intention of using her again (this is before she'd even cleaned).I called their office to ask what is typically done in 3 hrs. The asst. manager said that some of their employees are slow so she couldn't say for sure. She also said Constance was never rude to clients and disregarded my complaint on that matter. I asked about their company policies regarding the handling of complaints, but she refused to explain. Finally, I spoke with Mimi, the manager who was also unhelpful. She told me that since I was using a GroupOn, they weren't actually making money off of me. I guess my satisfaction didn't matter. Overall, the customer service was less than pathetic. Constance's cleaning was also subpar. She talked on her cell phone for 3 hrs. and I had to clean up afterwards. more

We bought a 3 hour Groupon to be redeemed by Blu Sky Cleaning Services. We had a 3 hour window for the cleaner to arrive and she arrived within that window. Blu Sky sent Alicia to us and she was heaven sent. She had our house shining and also did things we didn't even have on our list. She was excellent and is now our new weekly housecleaner. GO BLU SKY! more

THIS IS THE WORST CLEANING SERVICE I HAVE EVER USED!!! THEY WERE 3 HOURS LATE AND ONLY MANAGED TO CLEAN TWO BATHROOMS, WHAT A RIP OFF!!!!!!!\r \r NOT ONLY ARE THEIR CLEANERS AWFUL BUT THEIR CUSTOMER SERVICE IS EVEN WORSE!!!!!!\r \r I WAITED FROM 10 AM UNTIN 2:45 FOR THEM TO SHOW AT MY HOUSE, JUST TO HAVE TWO BATHROOMS CLEANED! THIS COMPANY IS A JOKE A VERY BAD ONE!!!!\r \r DONT USE THEM!! more

With our busy schedule we needed a very efficient cleaning company asap to clean our home. As a member of Groupon we decided to purchase this cleaning service deal through Groupon. We were very impressed with the service Blu Sky Cleaning provided. They did an amazing job and our home was left spotless. We definitely will be using their service again. Wendy and Bill Buford, GA more

Wow, how bad can a cleaning service be, well let me tell you. Bought a Groupon for Blu Sky's services and when I called to schedule an appointment they told me I had to go to a special online sign-up process through my Groupon email; hey good job making it an extra step to get your service. Then on the day I set up the appointment they didn't show up or call to cancel. I had to call them 3 times for an argumentative woman named Mimi to tell us no one would come that day and we wouldn't be getting our money back from them. Mine you, Mimi blamed the whole ordeal on us too. Said while they have a 24 hour call back policy thats why they hadn't gotten around to telling us they were not showing. Although I called them back in just 6 hours the day before, but that was too late for them. Poor customer service, flat out rude employee, and thanks for making me go through the hassle of getting my money back from Groupon. more

We looked over the reviews before we called Blu Sky and booked our cleaning. Almost all reviews were good so we decided to give them a shot. They arrived on time and did everything on our list with time to spare. Our kitchen & bathrooms have never been cleaned so well. We also booked them to clean our office down the road. Will be using on regular basis. more

TERRIBLE SERVICE! Appointment was confirmed for 10 am right before Thanksgiving. At 11 am they still had yet to arrived. Phone the company, they pushed rescheduling - I NEED MY HOME CLEANED today, they promised to have the service there by 1. it is now 2 pm and they have yet to arrive. Again I phone the company only to reach the voice mail 7 times finally someone picked up and said they couldnt hear me, once i did get someone on the phone again she asked me to reschedule. not acceptable, I purchased this with company coming into town in mind. I have now been told that the reason is the person in front of me (which when did they start this client - my appointment was sched. at 10 am) - had upgraded their services which meant mine got pushed back further I run a business myself, and I know that if someone upgrades a service I cannot make my next client suffer for that! . At any rate, WORST EXPERIENCE EVER and I still havent seen the kind of work they are going to be doing! If they even show! NEVER USE THIS COMPANY!! TERRIBLE! more

I was prepared to offer this company some leeway as I bought their services with a groupon. Even with having over 50% off, it was a TERRIBLE deal. In three hours, the company only cleaned two bathrooms and the ground level floors. They forgot to clean the toilets in the bathrooms, and left large stains and bits of dust on the floors on the ground level. I spent all day after they left cleaning the rest of the house and cleaning up after their mess. There were large spots on the floor, the counters weren't done, and the woman told me she couldn't clean the tile floor because they were too difficult. When I called the company and asked to speak to a manager, they offered NO assistance whatsoever and did not seem to care that their employee had provided sub-standard service. What a ridiculous waste of time and money. DO NOT USE THEM. more

Our cleaner, Constance, did an amazing job as well. There were a few things that the company doesn't allow her to clean like our ceiling fans but everything else was great. more

Wow, Erica was here this morning for my 3 hour groupon cleaning. She was so fast we ran out of things for her to do after 2.5 hours! (Okay, it's a small house) We'll definitely use Erica again. more

I used Blue Sky for the first time yesterday - she arrived on time, everything was spotless and shiny...very good cleaning service! I would definitely recommend! more

I purchased their services through Group-on for the 3hr cleaning and and ending up buying more time because of how deligent the team worked. They cleaned everything! Absolutely no complaints. I will be a repeat customer. more

I read these reviews and had high hopes. But wow was I disappointed! The cleaner got lost and was 2 hours late. That's forgivable to a degree because I get lost a lot. She arrives without supplies! I have never had a cleaner come without supplies, especially when I specifically asked if they bring the mop, vacuum, etc and was told yes. She was empty handed. The woman had to use my meager supplies and I don't have things like a mop or a vacuum. I have a swiffer. That means she didn't mop, vacuum my bedroom, clean the tub or toilet. Besides that, she didn't clean my bathroom counter and only wiped around the stuff on the kitchen counter. She did not move the items like the small appliances. I called the company to talk about this, but I have not gotten a call back. I'm upset and my place looks like I cleaned it. So not a good thing. more

Blu Sky Cleaning Services have been providing cleaning service for our business for some time now. We have been very happy with them and never been disappointed. They are very efficient, professional, customer service oriented and thorough with their cleaning. We highly recommend this company to anyone who is need of a great cleaning service. Denise Jackson Roswell, GA more

It can be very difficult sometimes to find good help these days. Being a very busy individual I needed a very efficient cleaning company to clean both my home and office. I discovered Blu Sky Cleaning Services and was very pleased with the service they provided. This company exceeded all my expectations. Christopher B more

We have used other cleaning services before, but was not totally satisfied with the service they provided. Blu Sky finally gave us the satisfaction we were looking for. They provided excellent service, were on time and everything was spotless when they left. We would recommend this service to anyone. Nicole more