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Bell Honda

id: 20912220
marker

701 W. Bell Road
Phoenix, AZ 85023

marker
(602) 490-8877
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Main categories:

Honda Dealer

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Other

Reviews
( 203 )
( 1 )
( 0 )
( 1 )
( 6 )

Best

I want to commend your customer service that you delivered to me today. I am so grateful to you that you took the time to first of all listen to my situation so patiently and then...

Worst

I can say the saleslady was nice. I let her know how much i wanted to spend and what i wanted. I wanted to purchase not lease. She found me the deal and was so sweet. I went to th...

Editorial review from Citysearch 3/19/2013

Everyone at the service department is always so excellent to me, I always bring all of my oil changes and warranty fixes to the Honda Dealership. Josh, Joshua, George, and everyone else are always very helpful. This was my first time working with Joshua, and he was wonderufl to work with. I like people that are real and on point. He was both. This particular visit was the most excellent in 4 years of coming to Bell Honda. I was given a rental car which made the process much smoother and easier for me instead of bringing the car in twice. I love love love my warranty, and will always purchase a warranty when I buy a vehicle because it makes me feel like a VIP when I check out and everything is free! Car was washed up nice, looked brand new! Now if you guys could just throw in a quick vacumme job that would be SUPERIOR service! Also had a mirror painted and it looks so incredibly good, I have to thow a kudos out to the body shop as well. It looks excellent and matches the vehicle perfect. I cant quite get the electric mirror to work properly though, so I either need to play with it some more or bring it back in for adjustment to the cables.\r more

Editorial review from Citysearch 3/12/2013

George Haslerig always treats me so well. When my repair estimate came in far greater than what I expected, he broke the news to me gently and spent considerable time explaining what was going wrong to cause the error code that showed. He also took time in helping me understand what was needed to complete the repairs. He arranged for the shuttle to drive me home and pick me up when the work was done. I really appreciate his professionalism and his kind demeanor. He is a great representative of Bell Honda.\r more

Editorial review from Citysearch 3/7/2013

I drive an extra 25 miles each way, just to go to Bell Honda as I have been so happy with the service reps. I'm an older woman and don't ever feel they are taking advantage of me because of my age. I can't say that about some of the service centers I have gone to! I really appreciate it that they also wash my truck every time, it is over 5 years old and still looks great. I do take it on dirt roads in the White Mountains, so it really does get the use of a 4x4 truck.My agent was super..Jeff.. Love My Truck!!!...........Ann Howard\r more

Editorial review from Citysearch 3/4/2013

BRIAN WAS VERY FRIENDLY, HELPFUL AND EFFICIENT. MY CAR WAS TAKEN RIGHT IN AND THE WAIT TIME WASN'T BAD AT ALL.\r more

Editorial review from Citysearch 2/28/2013

Brian the mechanic who performed the work was great. Jeff the service advisor was great as well. Thank you very much and look forward to the next scheduled maintenance.\r \r more

Editorial review from Citysearch 2/25/2013

The service department is really an asset to Honda's organization, specifically the service advisor I work with I just forgot the full name but I call him Joshua. He has helped me a great deal.\r more

Editorial review from Citysearch 2/22/2013

I was met by a Service Technician and he explained what was to be done and approximately how long the service would take. When my CRV was ready, he again explained was was done. The whole experience was very professional. Thank You\r more

Editorial review from Citysearch 2/20/2013

Travis and Debbie are exceptional professionals at your Bell Honda service location. Travis advised us as to what needed to be done in reference to our flat tire and the approximate time wait. Debbie kept us apprised of our car's status throughout the time we were waiting in the customer service area. We are very happy with the service and we will continue to bring our Civic to Bell Honda for service when required. Thank you!!\r more

Editorial review from Citysearch 9/26/2012

After buying a used 2004 CRV from private party we needed additional keys. After Bell's review they saw a aftermarket ignition had been installed with no way to get the code to cut the keys. Solution was $1000 for new ignition, keys, and coordinating compatible door locks. Reasonable for all they'd have to do. Shuttle took me home and 1 hr later I got a call that they decided they had to make this work for me at lower cost. The staff and technicians worked making a dummy key until they got the important key points to laser new keys to match. Done and out the door $225 plus $14 for the CRV Owners Manual I requested. Staff was very kind, understanding, explained things clearly, and were open to as many questions as I had. I left with 3 keys. I recommend them for any problems / service / assistance. They are very customer centered which is nice to see. more

Editorial review from Citysearch 9/12/2012

Bobby K. is so helpful, and explains what will be done with the visit. He was very helpful with info about the waiting room. more

Editorial review from Citysearch 8/28/2012

I had excellent service yesterday. Thank you very much for employing people who are service-minded and competent at what they do. more

Editorial review from Citysearch 8/23/2012

I have always had excellent service at Bell Honda. Steve, was very helpful in pin-pointing what my vehicle needed and I will only use Bell Honda for all of my auto needs. more

Editorial review from Citysearch 8/14/2012

absoluty excellent in all aspects, a pleasure to do business with you folks. more

Prompt response upon arrival, Prompt & 8/10/2012

The salesperson called to make sure everything was ok and the manager also called to see if I needed any help and if everything was ok. more

Editorial review from Citysearch 8/1/2012

Vehicle was in for first maintenance checkup. My overall experience was extremely excellent. Jorge, really went the extra mile in making me feel comfortable the whole time I was at Bell Honda getting my car serviced. Overall it was a 5 star service. Thank you. more

Editorial review from Citysearch 7/26/2012

I thank Bill for calling us to give us the incentive to come in to check if purchasing a new Pilot was a possibility. I was quite reluctant but he was able to answer my concerns so he was the reason for us checking out the possibility. John Paul met us at the door in a very friendly manner and said that Bill had to leave and that he would help us out. He ended up being our salesperson and did a super job as did the accountant. They worked very hard to meet our needs. John Paul also did a great job of introducting the new pilot to us. Chris, in finance, knows his material very well. He also knew how to present it so we could understand it. My husband said ""he could sell ice to the Eskimos."" This is the third pilot we have purchased at Bell Honda. We have really appreciated their friendliness and service. more

Editorial review from Citysearch 7/19/2012

Kevin did an awesome job working with me with my purchase of a new Honda Civic. He was friendly, knowledgeable, not pushy, and easy to work with. I love my new car. Thank you Kevin Covington. I will recommend you and Bell Road Honda to my friends and family. more

Editorial review from Citysearch 7/16/2012

I wasnt really in the market for a vheicle,but when Ray from bell honda called me one day telling me about how american honda had started a new program where he could actually lower my interest rate and monthly payment by getting me into a newer car i just had to see if it was possible.So I went down a few days later and sure enough he helped me find a car that had all my needs and wants,and my interest rate went from being 18% to 6%.I was amazed that the program worked and Ray was an absolute delight to work with he applied no pressure to by just a very good consultation on why it was logical to get into a new car.I now even have a whole new outlook on car salesman,and will more then likely continue to do business with him in the future. more

Editorial review from Citysearch 7/12/2012

BLATANTLY MISLEADING, RUDE, FALSE ADVERTISING. After receiving a flyer in the mail that I had won one of four prizes, my husband and I stopped into Bell Honda (where we had purchased a certified used Honda two years prior) to claim the prize promised in writing. The flyer said that attending a sales presentation was not required to receive the prize, and that one only had to present the flyer before 9 pm. We were entered into the computer for the promotion at 8 pm and told that we would learn what we had won and be able to try to win other prizes in ""a little while."" more

Editorial review from Citysearch 7/11/2012

They worked with me to get me in the vehicle I could afford and what I wanted. They found ways to put me in the vehicle I wanted. They were friendly and nice and understood what I wanted and helped me achieve it. There finance office was excellent and even got me from 22% to 14%. I would send anyone I know to Bell Honda. Jason my sales rep was friendly and worked diligently to meet my demands even if it took all day. Thanks Bell Honda more
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Owner Message
  • Bell Honda has been serving car shoppers in the Valley of the Sun since we first opened our doors in 1988. If you’re looking for Honda dealerships in Phoenix, Arizona, we offer a great selection of new and Certified Pre-Owned Hondas as well as access to current manufacturer incentives. In addition, whether you're interested in used Honda cars or a gently used vehicle of another brand, we have an extensive selection which includes numerous pre-owned vehicles from other manufacturers. We also have a state-of-the-art auto service center with highly qualified OEM-trained technicians. We invite you to visit us and take advantage of our free shuttle service, cafe/lounge area, Wi-Fi, customer loyalty program and other perks.

Additional information
  • Hours: sunday: 10:00-19:00, monday: 07:00-21:00, tuesday: 07:00-21:00, wednesday: 07:00-21:00, thursday: 07:00-21:00, friday: 07:00-21:00, saturday: 07:00-21:00
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