Bell Honda

I want to commend your customer service that you delivered to me today. I am so grateful to you that you took the time to first of all listen to my situation so patiently and then to take the initiative to personally walk over to the service department and find my car. I had spoken and explained my situation to at least 5 other service reps and not 1 of them could help me. So Again, Thank you and I appreciate your loyalty to us customers. more

This was my first time buying experience at a car dealership as a single person. So it was very important to me to not feel pushed and to feel comfortable in the dealership. The friendliness and professionalism was very evident. Jason was very knowledgeable and answered my questions and allowed me time to test drive the cars that I was interested in and did not push anything. He gave me the facts on each vehicle and allowed me to make up my own mind. The car was in my price range and I felt I got a good deal on the vehicle. I also liked how the other sales reps or employees greeted me which showed me that courtesy and respect for the customer is valuable to Bell Honda. Jason made sure my car was detailed and I was so proud when I drove off in my "new" shiny used car. I would highly recommend this dealership and Jason Teel . thanks more

we bought 2 hondas from jeff anderson. everything was great and i would do it again. i tell every one he is the guy to see and bell honda is the place to go. the service department is great as will. jeff was very helpful and was always available and happy to help. more

with the help of kevin and his desk manager i was able to get into a car that im very pleased with...i have had a hard time at other dealers, but the team at bell honda made my purchase very pleasant...i will refer this dealer to freinds. kevin was very polite and attentive to my needs and getting the car buying process over as quickly as possible thanks kevin for you help brad more

This was the first time I had used Bell Honda and was very pleased with the overall experience. I worked with Harvey Lerner to find the perfect vehicle for my needs. He was extremely professional, knowledgeable and easy to work with (not your typical "car salesman"). Chris in Finance was also very helpful. His experience and diligent hard work got me great financing without the best credit. I will definitely be using them for any future vehicle needs and would strongly recommend anyone looking for a new or used vehicle to use Bell Honda. more

My wife and I were extremely satified with our experience in dealing with the Bell Honda dealership, and consequently buying a new Honda CRV LX. The Customoer Service provided by the team of Jon-Paul and Dave Cook was outstanding. The whole process that we were engaged in was well streamlined, highly efficient and well managed by them. For example finding the right vehicle with the desired features,the negotiation of price and our used car trade-in value was agreeable, obtaining a car loan with a low interest rate,and a final quality check on the vehicle at various stages before we left the parking lot. Both of these individuals excelled in customer service and professionalism and should be highly commended. They were very attentive to all of our questions and provided detailed replies, we were not pressured into buying a vehicle and felt comfortable during the whole process,their communiction skills were excellent, and above all they wanted to make sure we were completly satisfied before we left the dealership with our new vehicle. Without a doubt, my wife and I highly recommend dealing with Jon-Paul and Dave at this dealership when buying a new or used vehicle. more

Travis Holt, General Manager at Bell Honda, really went out of his on my last visit to Phoenix to help me when my car broke down. The dealership service staff was excellent. more

We've bought every car we've ever owned from this dealership because they have a wonderful Fleet staff. They have always taken care of us and we recommend them all the time. Jason Teel is always friendly and extremely nice to work with. We have worked with various other fleet sales staff, they are all genuinely nice, knowledgeable and helpful. more

Very helpful in getting us back on the road to financial freedom(after a bankruptcy).He was great and very professional.He was very attentive to our needs and made us feel like we were not just another sale.I will refer many of my friends and famil to see him. more

I just bought a 2007 jeep compass, and I rated this dealership a 5 out of 5 because they were very helpful in finalizing everything. they were very friendly, and our sales person, Dion, did everything he could to find the perfect vehicle for our price range we were looking for. I would recomend this dealership to anybody in search of a vehicle, cause i know they would be happy with Bell Honda. more

I thank Bill for calling us to give us the incentive to come in to check if purchasing a new Pilot was a possibility. I was quite reluctant but he was able to answer my concerns so he was the reason for us checking out the possibility. John Paul met us at the door in a very friendly manner and said that Bill had to leave and that he would help us out. He ended up being our salesperson and did a super job as did the accountant. They worked very hard to meet our needs. John Paul also did a great job of introducting the new pilot to us. Chris, in finance, knows his material very well. He also knew how to present it so we could understand it. My husband said "he could sell ice to the Eskimos." This is the third pilot we have purchased at Bell Honda. We have really appreciated their friendliness and service. more

I have had the opportunity to visit Bell Honda twice for service on my 2003 Accord. On both occasions the Service Advisor was polite, concerned and very knowledgeable. He (Steve) was very assuring and confident his technicians could resolve my issues. Not only did they expertly resolve my issues, they did it in a very prompt way with a genuine sense of urgency and a desire to fix the problems correctly the first time. One of the problems I had was very complex and my original choice to fix the car failed to correctly diagnose the problem on 5 straight visits. Bell Honda nailed it right away. I happily recommend them. more

Bill was very professional,kind & nice & he helped us find the car we were looking for. I was really interested in a Hybrid with gas prices rising & also as a matter of priciple - I think everyone should be driving one in the future, not only to cut down on a our need for gas, but also it is ecologically the thing to do. I had look at the Toyota Pruus & liked it, but it was a little more money than I wanted to spend & the WOW factor wasn't there. I asked to look at the Insight, but was not crazy about the design & look of the car. Bill suggested I look at a CRZ. I looked at several & found one I loved. I bought a gorgeous Northshore blue one may I add for the price I was willing to spend. I LOVE it. I never though I could get my midlife crisis cute car & a hybrid in one. This one ceratinly fills the bill. Everywhere I go people comment on it & I have been singing it's praises. Even going through a drivethrough of a store - "I love your car - what kind is it?" I think Bill is to be commended for listening to his customers (my husband & I) & getting us into a vehicle that is perfect for us in every way! Thank you Bill!!! more

My wife and I were extremely satified with our experience in dealing with the Bell Honda dealership, and consequently buying a new Honda CRV LX. The Customoer Service provided by the team of Jon-Paul and Dave Cook was outstanding. The whole process that we were engaged in was well streamlined, highly efficient and well managed by them. For example finding the right vehicle with the desired features,the negotiation of price and our used car trade-in value was agreeable, obtaining a car loan with a low interest rate,and a final quality check on the vehicle at various stages before we left the parking lot. Both of these individuals excelled in customer service and professionalism and should be highly commended. They were very attentive to all of our questions and provided detailed replies, we were not pressured into buying a vehicle and felt comfortable during the whole process,their communiction skills were excellent, and above all they wanted to make sure we were completly satisfied before we left the dealership with our new vehicle. Without a doubt, my wife and I highly recommend dealing with Jon-Paul and Dave at this dealership when buying a new or used vehicle. more

Glenn was very responsive and had everything ready for us when we came in. He was very friendly and did not try up sell us or push us into a deal. I would buy another vehicle from him in the future. Glenn was very knowledgeable about the car and if features. more

customer service has been excellent. I am moving to AZ, and plan to fly in so all my dealings with Harvey have been by phone, email and mail. He has been extremely helpful and accomodative. He has been so friendly, I feel like I've known him for years and trust him. He sent us pictures of our car, checked on a remote starter for us, and provised to keep it clean until we arrive. Harvey actually plans to deliver our car to us at the airport. I couldn't be more happy with my experience with Bell. more

Pat Bria and the whole team at Bell Honda were simply the best... Our purchasing experience was nothing short of fabulous! From the moment we pulled into the property, we knew that shopping for our daughter was going to be terrific because the people at Bell are. May the Lord prosper them as they seek to do their job with excellence and integrity! more

Good Good. The sales person was extremely kind and helpful. He went out of his way to find us the right car and to meet our price. I was not having any luck finding a decent car in our price range. This dealership seems like what a dealership should be. more

I was referred to Bell Honda by a friend/co-worker to purchase a Used Vehicle that was on their lot. After I was initially told the price of the vehicle and was provided with an estimated "out the door" price, I walked into the Fleet Finance department and spoke with Mr. Kevin Covington who showed me the vehicle. After viewing the vehicle, once we got to the table to finalize the “out the door” price (and NOT Kevin's fault), Kevin's manager (Lee?) pulled the typical "Oh, we forgot that we added this, and that the price of the vehicle did not include that… blah, blah, blah). Well, needless to say, I was upset that they pulled this typical car sales approach and promptly walked out. A few hours later, I received a call from Lee's manager (Cory? - who if I recall correctly was the Fleet Finance Manager)... Cory and I talked over the phone and after a relatively detailed conversation, he promptly eased my mind that Lee was not intending to mislead me on the price/cost of the vehicle, and that any of the aforementioned price/cost increases of the vehicle would be resolved immediately on the phone... Cory made me a very reasonable "out the door" price over the phone that was close to what I was calculating should have been the "out the door" price from the beginning. I verbally accepted the offer and drove back over to Bell Honda to purchase the vehicle that evening. Although the process was still rather lengthy, I must commend Kevin for his politeness, patience and genuine care that he showed me throughout the process... not only did Kevin stay with me until I signed all of my paperwork, we actually had a pretty insightful conversation while awaiting the finance person (Chris Quintana), who, I might add, was also very polite. Although I unfortunately had to endure a brief (unexpected) moment of what I would call a typical car buying experience (with adding misc. items/expenses to the cost of the vehicle), I must say that the Bell Honda Team pulled together to resolve any issue/misunderstanding that arose, and made it more

The sales aspect of the deal was incredible. I had a rock bottom price I wanted to pay, they had the color I wanted, went over that number via phone and email with Kevin WITH a trade in, and it was hassle free. I drove 2 hours to get the car and was pleasantly surprised when I showed up that there was NO jerking around or hassles. Kevin had a no nonsense approach that I really appreciated. The 'finance' aspect or as I like to call the "we're trying to sell you more crap" department was a little more annoying. I had to listen to the sales pitxh 4 times by 2 different people. I politely told them 4 times thanks, but no thanks. I guess they gotta try, right. Anyway, my overall experience was good and with the new Civics coming and the 0.9% financing offered thru Honda, this was a slam dunk no brainer! I'd go there again! more