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Autos Direct Online

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4371 Pearl Road (at Brookpark Rd)
Cleveland, OH 44109

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(216) 393-4590
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Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Reviews
( 83 )
( 7 )
( 3 )
( 1 )
( 8 )

Best

I called about a car, Lexus RX400 H, under 100k miles. We were looking for a specific vehicle Black Onyx loaded, navi system, premium stereo, power lift gate, voice controls, and ...

Worst

I had an okay experience doing business with Auto Direct Online. Everyone was very helpful and financing was easy to figure out. Jeff was all about answering my mom’s questions as...

Editorial review from Citysearch 1/1/2013

This is not your usual dealership. This is a fast paced operation. You need to know what you are looking for in a vehicle and the value and price your want to pay. It is up to you to take responsility for what you are buying. You do have the option to take it to a mechanic. Would recomend purchasing warranty to cover yourself. Juan was very helpful and seemed to have our best interest at heart. Would recommend to family and friends providing they follow the above mentioned advice. We are happy with the 2009 BMW 328 i with x drive. We would continue to do business with Auto Direct Online. more

Editorial review from Citysearch 12/19/2012

I have purchased a 2006 Dodge Sprinter from autos direct online. My salesperson was Dan Caldwell. He was very helpful, understanding and interested in doing whatever is needed to meet my expectations. I am very satisfied with the entire process and the approach that Dan Caldwell and autos direct online took. I would definitely recommend autos direct online to anyone interested in buying a great vehicle and wanting to receive great customer service. This was my third vehicle that I have bought from this company and every time I was very satisfied. Good job! more

Editorial review from Citysearch 12/18/2012

On October 29, 2012, I purchased a 2006 Buick Lacrosse from Autos Direct Online. Prior to purchasing the vehicle, I called the dealership on 2 occasions inquiring about the 2006 Lacrosse. During both calls, I told the sales representative I live in PA and a vehicle inspection is required. In both conversations, the sales rep. told me they sell vehicles to customers in states that require an inspection and the vehicle would be fully inspected prior to purchase. Based on this information, I traveled to Autos Direct Online on October 24, 2012 to test drive the 2006 Buick Lacrosse, I discussed the requirements for a PA inspection with the sales person. They stated the vehicle would be inspected prior to purchase & any issues would be fixed. I asked if the vehicle would pass PA inspection, and they assured me the mechanics at Autos Direct Online would fully inspect the 2006 Buick and it would pass PA inspection. Based their assurance the vehicle would be inspected properly, I agreed to put down a $500 deposit & return within a week to purchase the vehicle. On October 29, I returned to Autos Direct Online to purchase the car. At that time, they confirmed the vehicle went through a full inspection. I again asked if the vehicle would pass a PA inspection, and they said “yes”. I purchased the vehicle & drove it to PA. On Wednesday, November 28, 2012, I received the title for vehicle & transferred it into my name. On December 01, 2012, a local service garage completed the PA inspection & found several issues w/ estimated repairs of $486.59. Autos Direct Online is responsible for the repairs because either their mechanic failed to inspect the vehicle or the sales person falsely represented the condition of the car by stating it would pass a PA inspection. I spoke w/ a sales representative at Autos Direct Online via web chat & sent an e-mail with the repair estimate. No response. I was forced to go through the Better Business Bureau. Please note that Autos Direct Online offered me $100 to post a positive review on this site. They even provided a print out with instructions. Obviously, I am VERY dissatisfied with this dealer and their response to my complaint. more

Editorial review from Citysearch 11/29/2012

Hey guys bought a car from Autos Direct Online. It was a 2007 Mercedes C280 4matic! Natalie and Julie helped me out by helping me pick out the best one! They even made me a video and tested out the car for me. They drove it and told me the exact condition. So I drove 2 hours to pick up and only had to do oil change!!!! more

Editorial review from Citysearch 11/19/2012

ADO and my sales person Julie were easy to work with, and I feel I got a good deal on my 2003 Honda Pilot. They are a, what you see is what you get, dealership and I would recommend them to family and friends. - Jennifer S., Cleveland, OH more

Editorial review from Citysearch 11/14/2012

I had a very nice experience with Autos Direct online. They were helpful nice and I got a great price. I recommend more

Editorial review from Citysearch 11/5/2012

I was pleasantly surprised with my experience at Autos Direct Online. I purchased yesterday a 2005 Chevy Corvette at an incredible price. The car was exactly as described on-line (minus floor mats). The entire sales staff (Dan, Julie, Natalie & Sean) were great- answering every question I had and making the entire process as simple as possible. If you are looking for a great value in a used car I would highly recommend seeing what they have available! more

Editorial review from Citysearch 10/25/2012

I purchased a 2006 Chevrolet Cobalt LS from Dave here. It was a great deal, their price was good and the sales associate was extremly helpful. The process was quick and easy as well as the quality of their service was great expecially this was the first time i purchased a vehicle. I strongly reccomend buying a vehicle here. more

Editorial review from Citysearch 10/24/2012

The Price of the van was amazing. That is what got my wife and I so interested in the first place. Juan was very nice throughout the buying of the car. Along the way, however, there was some miscommunication which is why I reviewed the overall experience as okay. I felt that some of the miscommunication could have been avoided with some phone calls rather than texting. There were some times where we were given some deadlines that were never met. However, I did feel that the intentions of the given deadlines were to appease us as the buyer. Yet, as I stated before some of the miscommunication could have been avoided if we were given realistic deadlines from the beginning instead of frustrating deadlines that were not met. In the End Juan had our best interest in mind as things were ultimately delayed due to some final touches that he felt the Van needed before the final sale. It was definitely worth the wait in the end as the Van is everything we expected and more. more

Editorial review from Citysearch 10/22/2012

Autos Direct Online has many cars to choose from. It was easy for me to find the exact car I was looking for. more

Editorial review from Citysearch 10/15/2012

I must say purchasing my 2006 Acura TL from autos direct online was a great experience. I worked with Julie Turner she was very friendly and Helpful. I will definitely be a returning customer. Great Deal, Great Service. more

Editorial review from Citysearch 10/12/2012

I found an Infiniti G35S Sedan that fit my search criteria and budget. This was the lowest price I could find in a 500 square mile radius, especially considering the lower mileage. After learning more details from Jeff on the car, I placed a deposit on it and arranged a flight from Chicago (one way) to go and purchase it. They sent someone to pick me up at the airport and after a test drive and inspection, I was out on the road heading back home within a few hours. more

Editorial review from Citysearch 10/12/2012

I was in the market for a Mercedes ML SUV and Autos Direct Online had the car I was looking for and for the right price. The car was priced atleat $4000 less than the SUVs I have seen in other dealerships. Auto Direct Online has the best deal in town and Juan was very helpful in answering all my questions tirelessly. There were couple of issues with the car that Auto direct online repaired for free. All the paperwork went smoothly and my car was ready for pickup within a day. I had a great service and an awesome experience in buying my Mercedes SUV. I would certainly recommend Auto Direct Online to anyone that is in the market to purchase a vehicle.\r \r more

Editorial review from Citysearch 10/4/2012

My experience at Autos Direct Online was a very positive one. I found the 2008 Chevy Tahoe online and it was exactly what I was looking for. I called ahead and made arrangements to look at it and when I got there they had it waiting for me to test drive. The Tahoe was in excellent condition just as Dave said it was. I ended up trading in my pickup for the Tahoe and was on my way. I was very impressed with the number of customers that stopped in to look at vehicles and how many of those customers bought and traded vehicles while I was there. This reassured me that Autos Direct Online was a dependable dealer and I had made a good choice in selecting them for my purchase. more

Editorial review from Citysearch 10/2/2012

Very well dealer. Looking forward to purchasing our next car from this dealer soon. Very nice price for the automobile purchased! Very nice and friendly! more

Editorial review from Citysearch 9/30/2012

Juan very patiently helped us buy a great car at a great price, a 2005 Cadillac STS. We love it, thank you. more

Editorial review from Citysearch 9/30/2012

Autos Direct Online-Julie Turner.\r We just purchased a 2008 Toyota Sienna from Autos Direct Online. We worked with Julie Turner and she has been so helpful, prompt in getting us information, willing to answer all questions and just overall wonderful to work with! We know that we got a great deal on the van and we are pleased with our purchase. I would highly recommend working with Julie and purchasing from this as-is dealership. more

Editorial review from Citysearch 9/27/2012

I went there to buy a car, and Juan was very helpful. Found me the car I wanted at a great price. I bought a 2007 Mitsubishi Eclipse and I love it. more

Editorial review from Citysearch 9/21/2012

Dave: service beyond expectation. more

Editorial review from Citysearch 9/4/2012

Dave & Sean at Autosdirectonline were very friendly, helpful and willing to do whatever they could to help me find a car that I would love. They always made me feel like I was important and never made me feel like they were only trying to sell me a car. I went in there looking for one car and with their honesty, advice and knowledge of the car I had originally wanted, I ended up getting something completely more suited for me. I would highly recommend visiting them if you are looking for a car. I absolutely love my ML350!!! more
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Autos Direct Online: Providing quality used cars in Cleveland, OH

Owner Message
  • Autos Direct Online is a streamlined, "no-waste" e-Dealership developed and maintained with an overwhelming focus on delivering the lowest possible price for a quality pre-owned vehicle. You will also find an honest, low- pressure sales approach from our friendly staff, and an accurate, forthright representation of that particular vehicle in our descriptions, including any defects or flaws. Our vehicles are acquired from manufacturer sales, off-lease outlets, auctions located around the U.S., and other reliable dealers' trade-ins. The vehicles are immediately inspected by an independent, certified technician, and are then driven by Autos Direct Online ownership as a quality control measure. They are then fully detailed, pictured for internet presentation, and stored in our climate-controlled and secure, 10,000 square-foot warehouse, until sold.

Additional information
  • Hours: Monday - Thursday: 9a - 8p Friday: 9a - 6p Saturday: 9a - 5p Sunday: Call for appointment
  • Neighborhoods: Old Brooklyn
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