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Autos Direct Online

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4371 Pearl Road (at Brookpark Rd)
Cleveland, OH 44109

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(216) 393-4590
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Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Autos Direct Online - Cleveland, OH
Reviews
( 83 )
( 7 )
( 3 )
( 1 )
( 8 )

Best

I called about a car, Lexus RX400 H, under 100k miles. We were looking for a specific vehicle Black Onyx loaded, navi system, premium stereo, power lift gate, voice controls, and ...

Worst

I had an okay experience doing business with Auto Direct Online. Everyone was very helpful and financing was easy to figure out. Jeff was all about answering my mom’s questions as...

Editorial review from Citysearch 4/6/2013

Autos Direct Online proved to be the lowest priced vehicles in the entire U.S. I bought a 2004 Lexus ES 330. My first impression was that the cars must have something wrong, but Dan McSitye, my sales associate, explained in detail what process they take to check the car for issues. He then explained how they take care of the problems that are found. I had some legal questions regarding the title and if there was a lein on the vehicle that I bought, and they were not able to answer those questions, but besides that, Dan knew his stuff. They were flexible and all business. My son will probably buy a car from Autos Direct Online more

Editorial review from Citysearch 4/3/2013

This is my first time purchasing a car from autos direct online. Their prices are the best i have every seen around the country. firstly, let me start by saying thank you to my sale rep. JULIE TURNER, my buying experience with her was awesome. she was precise, truthful, and her customer service was exceptional and i would recommend her to anybody who wants to buy a car from autos direct. This is my first BMW, yes you pay for the name, but nothing drives or handles as great as a BMW and I have driven a lot of other luxury cars. more

Editorial review from Citysearch 4/2/2013

I purchased a 2007 Ford Escape from Danny at Autos Direct online and I couldn't be happier. The car was described well, very reasonably priced and the whole process was quick and painless, I highly recommend autos direct online! more

Editorial review from Citysearch 4/2/2013

I would like to thank Julie Turner and everyone else at Autos Direct Online. I am now a proud owner of a 2006 Toyota Avalon. The car is in great condition and I am looking forward into purchasing another car in the future. more

Editorial review from Citysearch 4/2/2013

I bought a 2005 Honda Element. It's in good conditions and it runs great . Am really happy with the service Danny Mack gave me.the customer service it was excellent and they got nice people working there.I will recommended to anyone I know it's going to buy a car. Also the buying experience was fast friendly and helpful. more

Editorial review from Citysearch 4/2/2013

Julie was absolute wonderful helping me get my '09 Toyota Prius! The buying experience was fast friendly and helpful. more

Editorial review from Citysearch 3/31/2013

I recently purchased a 2002 Honda Accord from Autos Direct Online and I couldn't be happier with my new vehicle. I personally want to thank my sales associate, Jeff, for all that he did to make my purchase as pleasant of one that I have had in recent memory. I was especially impressed with the company's low price on my vehicle, which first peaked my interest ordering from New Jersey, and after dealing with Jeff I am sure my next car purchase will be with Autos Direct. Thanks Again. more

Editorial review from Citysearch 3/31/2013

Autos Direct Online totally changed my thoughts of the used car buying experience. I spoke with Dan Caldwell, he was an absolute pleasure to deal with. I was very concerned about purchasing a vehicle over the computer/phone and not having enough information or being told the entire situation with the vehicle, i.e.looks of the vehicle, mechanical condition, natural wear and tear, etc. During my phone conversations with Dan Caldwell I asked him very in-depth questions about the condition and shape of the vehicle. He told me about the scratches, dings, mechanical and condition of the interior. He was even able to send me some pictures of the scratches. A great feature that I used was the free CarFax report.\r \r After making my deposit over the phone and sending the wire transfer, I flew into Cleveland. Dan picked me up at the airport and when I got to the office all the paperwork was ready and the car was freshly washed. I could not believe the condition of my vehicle. It was better looking than the pictures and Dan's description. \r \r This experience totally changed by thought of the used car buying process. From now on I will be contacting Dan Caldwell at Autos Direct Online for my next vehicle purchase. I have also started to refer my friends and co-workers. more

Editorial review from Citysearch 3/31/2013

My experience with Autos Direct Online buying my Volvo XC90 was very satisfying. I appreciated the attention and patience Julie, my sales person had towards any safety suggestion I had for the vehicle. The entire staff were just as accommodating . My future plan is to definitely use this service to buy my daughter's vehicle's. more

Editorial review from Citysearch 3/30/2013

I recently purchased a 2007 Honda Accord from ADO. When I initially called to inquire about the car, salesman Jeff Payne was very knowledgeable of the car details as well as being personable and professional. In addition to the competitive price, he made me feel very comfortable completing the deal and would recommend him and ADO to anyone looking to purchase a vehicle in the future. more

Editorial review from Citysearch 3/30/2013

I l live locally and my experience at autos direct online was up and down… but in the end they are a quality organization that did the best they could for me. ASK FOR JULIE. I found a Cadillac CTS simply a beautiful car, after my test drive the salesman asked for a deposit, I just wasn’t sure till I talked with my wife.. so the next day I went to buy it; cash in hand. The salesman called me when I was ten minutes away and I asked if i was still coming.. I said of course, as I pulled in he told me it was sold; I was devastated.. In the end told him to call me if the sale doesn’t go through. I continued to look through the site, because they have very nice vehicles and prices I noticed the car I wanted was listed again. My salesman never called; so I called and Julie Turner answered, she was wonderful we made the deal over the phone so an internet shopper didn’t buy it from under me again. On the way home I smelled something and I just put it off as the heater warming up. At home we found an oil leak.. I took the car to my mechanic and he told about a few problems; I am not a mechanic, so I never noticed them during the test drive. (only noticeable on a lift) I called the dealership right away and talked to Dan M. Who put me in touch with Dan Caldwell (mgr), both quality guys who said they would do everything they could to make this right. now i'm stylin in a Caddy that i wouldn't have it wasn't for Julie and team at ADO. I will pass the word and will buy from them again. more

Editorial review from Citysearch 3/28/2013

I live in Atlanta, and traveled to OH to buy a car for my wife. She has always wanted a Lexus Rx 330. After doing some research, Autos Direct had the best pricing. I spoke to Dan over the phone, and told me he would have the car ready for me to pick it up, and he even offered to pick me up from the airport. GREAT CUSTOMER SERVICE!! And as he promised, the car was nice and ready to go. My wife is very pleased with her 2005 Lexus Rx 330. Thank you Dan for making this process easy for me. more

Editorial review from Citysearch 3/26/2013

I purchased a 2001 Ford Excursion through Dan Caldwell. I was very impressed with the service I recieved. The customer is #1 with Autos Direct Online. Dan's communications with me were promt and imformative. If you are looking for a dealer that will work for you call Dan Caldwell at Autos Direct Online. I will be back. more

Editorial review from Citysearch 3/23/2013

I looked long and hard to find just the right car for us. We decided that the 2005 Mercedes S450 4matic AWD was right for us. Dan at Autos Direct Online was helpful from the start, on the phone and in person. The car is really clean for a 2005 and I drove it straight through to Missouri, about 783 miles without any problems. It handled and performed superbly! By the way Dan never pressured me and helped with all my questions and concerns. I like their new facility too.\r John Goss, Springfield Missouri more

Editorial review from Citysearch 3/18/2013

I recently bought a 2002 BMW 525i from Autosdirectonline for my son.This is my 2nd purchase from them since June 2012. Dan C. was my salesman for both cars and you couldn't ask for a more helpful, knowledgeable, low pressure individual. This is car buying made easy! Prices are close to wholesale without having a dealer's license! I was skeptical at first, but now I know I can buy with confidence. You never know for sure when you're buying a used car, but I've been very happy with my 2 purchases. Look forward to our next purchase with autosdirectonline. Keith M.-Memphis, Tn.\r more

Editorial review from Citysearch 3/16/2013

I had bought a 2004 BMW 325i from Autos Direct Online. They were the only dealer i had found with the options i was looking for in my price range. I was able to fill out a credit aplication and know that i was approved before id made the fourty five min drive out which was a big plus. My salesman Dan Caldwell was very patient and helpfull through the whole process and was not trying to force anything on me. It had been an overall very pleasent experience that i would recomend to anyone. more

Editorial review from Citysearch 3/16/2013

I just purchased a 2002 Chevy Avalanche from Dan Caldwell at Autos Direct Online and it was a great experience!! I never purchased a vehicle online before but I think this is the way of the future!! I was not pressured and the truck was as described. I drove it home 2 hours away and it drove great! I have 2 kids that need cars and I will definitely tell them to check out Autos Direct Online. Trust me you will save money and time just try them out! more

Editorial review from Citysearch 3/16/2013

just wanted to throw a shout out to Frank Faragone! I wasn't sure what I wanted and he was patient, knowledgeable and took his time to help me choose my car. Best experience ever. Thanks Frank!! more

Editorial review from Citysearch 3/14/2013

I recently needed to purchase a car for my daughter. After searching quite a bit, I came across Autos Direct. It was awesome! They had a great selection to choose from and all at amazing prices. I purchased a 2003 Lexus ES300 based on the description and photo's from their web site. We went to pick it up a couple days later and Juan had it pulled around. He handed us the keys and a temp plate. We drove around for a while and couldn't believe how nice it was. Everything exceeded my expectations. I would definitely recommend them if you're looking for a great car at a great price! more

Editorial review from Citysearch 2/28/2013

Just bought a 2009 Chevrolet Tahoe LTZ from Autos Direct Online and we love it! We had been researching vehicles for awhile before we found Autos Direct. The Tahoe was just as described and Dave Lastafka was great to work with. Dave and Tara really did everything they could to make this a great experience for us. Their prices cannot be beat! more
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Autos Direct Online: Providing quality used cars in Cleveland, OH

Owner Message
  • Autos Direct Online is a streamlined, "no-waste" e-Dealership developed and maintained with an overwhelming focus on delivering the lowest possible price for a quality pre-owned vehicle. You will also find an honest, low- pressure sales approach from our friendly staff, and an accurate, forthright representation of that particular vehicle in our descriptions, including any defects or flaws. Our vehicles are acquired from manufacturer sales, off-lease outlets, auctions located around the U.S., and other reliable dealers' trade-ins. The vehicles are immediately inspected by an independent, certified technician, and are then driven by Autos Direct Online ownership as a quality control measure. They are then fully detailed, pictured for internet presentation, and stored in our climate-controlled and secure, 10,000 square-foot warehouse, until sold.

Additional information
  • Hours: Monday - Thursday: 9a - 8p Friday: 9a - 6p Saturday: 9a - 5p Sunday: Call for appointment
  • Neighborhoods: Old Brooklyn
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