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Automotive Instincts in Woodland Hills

4.9
158 reviews
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id: 26946927
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19831 Ventura Blvd
Woodland Hills, CA 91364

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(818) 883-4172
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Reviews
( 148 )
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Best

Always friendly,informative and honest..

Worst

I was very upset. I spent $4000 with you and when my car was returned, the front driver's leather seat was ripped, with a big piece missing from it. All leather seats were destr...

Professional Attention and Integrity 4/30/2017

Always friendly,informative and honest.. more
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Fair and reasonable 4/29/2017

Have had my car and my wife's car serviced at AI for about 12 years. Always fair and reasonable. more
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The service is outstanding. 4/27/2017

I have a question about my visit on April 25th, Tuesday. I was told that the coolant container was empty and that my radiator had a crack, but was not leaking. I had just filled up the coolant container the day before. I checked it when I got home and it was at the same level as when I had filled it. It's now Thursday and I checked the coolant level again it is down just a small amount. The invoice did not show that coolant had been added. I'm wondering if perhaps it was a another car that had the empty coolant container. more
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I like the staff plus it is very clean 4/24/2017

I drive about 90 miles to get my car serviced and it is worth it more
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Great service 4/22/2017

Wonderful work more
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Perfect service. Again 4/15/2017

Tom and Jared unfailingly provide efficient and expert service. They are fair, they don't ever try to upsell you on anything and the work is on time. No dealer can touch this level of service. more
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Reliable Friendly Service 4/15/2017

Very friendly and efficient. They found a major problem and fixed it the same day. Now my car runs much smoother. They have my trust and confidence in finding and solving any car problems. I have been a satisfied customer for many years and plan to be a customer for many more. more
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Assessment 4/9/2017

Had an oil pressure problem and Auto Instincts was willing to try some simpler less expensive solutions before going strait to the most expensive option. more
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Owners and staff are very knowledgeable. 4/1/2017

Able to handle the Japanese autos regardless of age. I am very satisfied with results. more
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Reliable professional service 3/18/2017

We received reliable professional service. Can count on them to do superior and honest work. more
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Out of town customer 3/13/2017

Great experience received helpful evaluation of work needed. Fast efficient. Highly Recommended more
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5 stars for ya! 2/25/2017

Started using AI with my '07 integra and now going for my '13 ilx. These guys KNOW what they're doing! more
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good service 2/24/2017

good service, called me and told me what had to repaired fair pricing. more
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As usual, Automotive Instincts delivers! 2/14/2017

Couldn't ask for a more ethical, honest and hard working shop. more
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Tom and Jason always go out of their way to get replacement parts 2/12/2017

Tom and Jason always manage to find the parts for my 20 year old Acura, even though they are not readily available. After being hit by flying debris, my headlamp was broken and with a 20 year old car, the replacement parts are not readily available. Somehow they always find what is needed and keep my car in tip-top shape. I am very happy with their service and would highly recommend Automotive Instincts. more
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Quality Service 2/9/2017

Efficient, dependable service is the hallmark of this auto repair shop. Their fees are reasonable and I've never had to wait long for a repair or scheduled service. more
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Wonderful service! 1/27/2017

Very friendly, professional, honest & efficient service. I always recommend to my friends to have their cars serviced at your business.. more
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