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Automotive Instincts in Woodland Hills

id: 26946927
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19831 Ventura Blvd
Woodland Hills, CA 91364

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(818) 883-4172
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Reviews
( 148 )
( 8 )
( 1 )
( 0 )
( 1 )

Best

Always friendly,informative and honest..

Worst

I was very upset. I spent $4000 with you and when my car was returned, the front driver's leather seat was ripped, with a big piece missing from it. All leather seats were destr...

Passenger Window Fixed 1/19/2017

I was pleased with the prompt same day service I received in having my passenger power window repaired by Automotive Instincts. The window would not roll up and the power actuator needed replacement. The repair cost was reasonable and we had the car back to us the same day. Great job! more

Great treatment of an old car 1/16/2017

Tom took great care of our 1991 Honda Accord, when many would have sent it to the graveyard. The mechanics at Automotive Instincts brought it back to the status of a dependable vehicle. It runs great and with only a moderate amount of financial pain! more

Trust 10/17/2016

I've brought my car in a couple of times and based on those experiences I I feel comfortable that you will do only what is needed and not more. There is no "upselling" into things not needed. more

Honesty 10/8/2016

Good guys, straight talk, honest treatment, quality work more

Our 2005 Lexus Sc 430 9/29/2016

Great work. On time and friendly people. more

Service oriented 9/19/2016

Personal attention by the employees and fast service. more

The best 9/9/2016

Having a mechanic you can trust is essential in LA. These guys are it. more

K. Brown 9/8/2016

Honest, knowledgeable and courteous - these guys are great! more

Referred by reviews 8/28/2016

Good customer service and knowledgeable techs. more

Ripped and destroyed leather seats 8/26/2016

I was very upset. I spent $4000 with you and when my car was returned, the front driver's leather seat was ripped, with a big piece missing from it. All leather seats were destroyed because someone there had used a wrong product on them, likely a cleaning product which was not for leather. I know you meant well in your attempt to detail the car, but it killed the seats. I would like you to refund me $459 so I can have them redone. This would be good will per your 10 percent discount which you sent me below. Pls talk to Jerod. I am a good customer and really don't know what to say. more

Quick and easy 8/25/2016

Everything from walking in the door was easy and they just did what they said they were going to do and everything went smooth. Car was ready when they said and pick up was quick and easy. more

Wonderful service! 8/24/2016

Friend;y workers! more

AC Repair 8/5/2016

Professional and affordable. Felt like i got trusted service. more

2011 Acura 45,000 mile minor service 8/5/2016

Was very happy with the service I received as I always have been more

Always satisfied 7/25/2016

I've been going here for years based on recommendation from my neighbor. I've been very pleased with the quality of their work and friendly staff. Their prices are reasonable as well and they do not try and convince you to do extra work on your car, beyond what you are scheduled to have done. more

Last minute help 7/24/2016

I was in a bind. My alternator went out and I was leaving on a trip the next day. Called the shop and they were able to get me back on the road and ready to leave on time. more

Honda servicing 7/16/2016

Always, friendly and professional with excellent service results. more


Happy Customer 6/16/2016

When I called, I got a real person right away-no electronic "hoops"to jump through. The people are professional and the shop is very clean. The work is done on time and is reasonably priced. I know, I shopped around. They do a brisk trade - there were a lot of cars lined up for service. Quite understandable! However, they were done within the timeframe they gave me. more

good service 6/13/2016

Great job for 5000 mile check up. The best thing nothing wrong with car. Always treated right here. more
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