I really appreciated both John and Brian's hardwork today. They made sure to explain the problem, the process of fixing the problem, and how to avoid it from happening again. They were also very neat and tidy about fixing the pipes. Many times, customers do not receive the care and helpful tips they should be getting without some kind of fee. However, John and Brian gave me very helpful advice. Although I waited all day for someone to arrive, they alleviated my stress by providing me with quality customer service. I highly recommend these two. They also work great as a team. If this is what I am paying for (quality service without being pressured to pay for additional procedures)then I must admit it just may be worth it.
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