Aloha Garbage Co Inc

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20525 SW Blanton St Ste A
Beaverton, OR 97007

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(503) 649-6727
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Reviews
( 7 )
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( 26 )

Best

I recently found myself in need of a drop box after a plumbing mishap caused flooding in my basement. I assumed I would have to wait at least several days in order to secure one...

Worst

Where are the people that fix social problems like this? Not on here. Pros: if you pay on time and don't overfill or stuff your cans, they take away your trash on time and eff...

Editorial review from Citysearch 9/28/2012

I called and left a message after hours about rescheduling my mini drop box for the next day. They called me back the following morning by 8am. The gal was so understanding about needing to reschedule. They dont even charge a fee, how wonderful! She faxed me a list of what I can and can not put in the box. Great customer service, you just made my weekend! more
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Terrible customer service & 12/21/2011

Terrible customer service & receptionist. Monopoly doesn't mean I can't complain! -wtf more
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These People don't know what Customer Service is! 10/13/2010

I've had to call these people 3 times and 2 of those times the person was so rude! I had to call the manager to complain before and now I'm going to have to do it again. more
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Great Service 5/21/2010

I recently found myself in need of a drop box after a plumbing mishap caused flooding in my basement. I assumed I would have to wait at least several days in order to secure one but was amazed when I placed a call to my garbage hauler (Aloha Garbage) and they had one in my driveway within 45 minutes after hanging up the phone. In addition, the lady I spoke to on the phone (I believe her name was Barb) was very kind and sympathetic when I explained my situation. I deal with the public and really appreciate ""above and beyond the call of duty service"" and that is exactly what I received. Pros: very efficient service more
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Very professional office staff 5/17/2010

I was able to get a hold of a very nice lady who accepted my payment by phone and I am very grateful for her professional and kind behavior. Thank you very much. Pros: patient and kind office staff :) more
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Extra Pick Up is great! 5/17/2010

I just wanted to thank you for picking up my garbage even though I was a few minutes late! Thanks again :) Pros: fast and kind customer service more
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AutoPay is great!!! 9/12/2009

I just signed up for autopayment today with aloha garbage! They will take out my payment from my checking account! This is great! Pros: Payment via checking account more
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Great service! 9/10/2009

Aloha Garbage has been very accommodating. We recently rented a drop box to clean out our shop. We followed their guidelines and received no extra charges. People who have experience problems with this company should take the time to read the guidelines. Aloha Garbage has clearly stated what is and what is not appropriate when using their services. There are no secrets. Pros: Great drop box and residential garbage services! Cons: Read the guidelines Aloha Garbage spells out. It's easy! more
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ok service 5/18/2009

Just a suggustion. April through October there should be 3 yard debris pick ups. Like the first Monday of month for paper and the other 3 for yard debris. You need to meet the needs of your customers. Pros: been with serive for 30 years more
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Beware! 2/25/2009

Beware of this business. They will over charge you, double charge you and have business manners reminiscent of Tony Saprano. Someone should really check then out. When we moved from our old house 5 years ago, they billed us for dumpsters the new owners used replacing their roof and remodeling 2 months after we moved. Not only did we give then 30 days notice, but we moved our service to another local address and were still billed not only for the dumpsters but also for 3 months of their trash. They wouldn't pick our trash up (even though we were up to date) until we paid their trash bill. There needs to be another alternative or the state should step in and stop their mafioso style rule. One the other side, the guys that pick up the trash are extremely professional and helpful. Shame they work for a bunch of losers in the office. I'm sure Karma will take care of their business one of these days since they don't. Pros: Professional and Helpful staff pick up your trash. Cons: Office Staff is riddled with lying, cheating, rude people. IMO I'd beware of Fraud. more
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So many negative reviews, yet no one takes action. 2/15/2009

Where are the people that fix social problems like this? Not on here. Pros: if you pay on time and don't overfill or stuff your cans, they take away your trash on time and efficiently. Cons: if you have to deal with them, their service is terrible, and they charge too much for the services they provide more
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How can these practices be lawful!!!!! 1/26/2009

I have been in the customer service field for many years and am appalled at how this company has been allowed to operate for as long as it has without legal action taken against them!! I'm not talking about the drivers... what a great bunch of guys..I'm talking about office staff!!!!!!!!!! I have been in to pay my bill and listened to them laugh,make fun of, and cuss customers out on the phone. Aloha Garbage owners and managment need to be a fly on the wall to listen to the abuse that some customers have to contend with. Pros: ARE YOU KIDDING????????? Cons: THEY NEED NEW OFFICE STAFF TAHT ARE WATCHED ON A DAILY BASIS more
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not just poor customer service, but poor in every service they have 1/15/2009

I hate Aloha Garbage from the first week that they have to pick up my garbage. They didn't pick up everything and they have missed weeks of my pick up and when you call customer service they are so mean and rude. The last one they picked up my garbage including my garbage can, I have to call them to bring back my garbage can, how stupid of that driver to bring the whole thing. Apparently there is no proper communication between the office personnel and the driver. At one time also I forgot to mail my payment so I called the day before my pick up schedule and they said if I drop it off the night prior they will still pick up my garbage the next day, but they didn't and I called again and they said they will send the driver back. What a waste of time and effort for everyone. If only there is an option, why don't we have an option to choose, isn't this a free country... Cons: bad service more
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THE GREATEST 1/5/2009

WE HAVE HAD SEVERAL GARBAGE COMPANIES AND HAVE BEEN WITH ALOHA GARBAGE FOR A FEW YEARS. THEY ARE TERRIFIC. THE HAVE HELPED US THROUGH TOUGH TIMES. EVERYONE I HAVE EVER DEALT WITH HAS BEEN VERY NICE, WE LOVE OUR RECYCLE TOO. more
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Unfriendly and discourages recycling! 1/5/2009

I have lived in Aloha for 23 years and recently bought a new house 1 mile from the old one in Aloha and now have Aloha trash service. What a huge change from the other hualer. If I was new to recycling after speaking with them I would not bother. I do not know how they promote metro's goals. The staff is hostile and unfriendly from the minute you get on the phone. When I signed up for service, I must of heard don't, no or can not in every sentence. There is NO customer service. If there was an option to use another carrier, I would and they would be out of business! Cons: bad service and we can;t change carriers more
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Service is sub standard 11/4/2008

Staff is unfriendly and sometimes difficult to deal with. more
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Phone numbers to resolve complaints against Aloha Garbage 10/31/2008

Complaint phone numbers: In an effort to resolve my own complaints against Aloha Garbage, I have located 2 phone numbers. If you live within Beaverton City limits, you call: 503-526-2665. If you live in Washington County unincorporated, you call 503-846-3663. I did speak with someone at both phone numbers and my complaint has not at least been acknowledged. It is common knowledge that the front office staff at Aloha Garbage are less than friendly, and most definitely not in the least bit helpful when there is a problem to resolve. Cons: Attitude of staff is less than adequate. Poor customer service skills. more
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Don't Always Pick Up Trash 10/1/2008

Sometimes the Aloha Garbage drivers just decide not to pick up the trash - even though it's put it out the night before, facing the street, the correct distance away from other cans and mailboxes, etc. etc. This has happened several times, and they never offer an explanation or apology. I suppose when you have a virtual monopoly, you don't have to worry about actually doing the job. Cons: Customer service, actual service more
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No complaints here 9/26/2008

I've been a customer of Aloha Garbage since December 2007, and my experience has been completely positive. Pros: friendly customer service, solid performance Cons: no web account information more
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To saving...stamps...Gas !! 7/13/2008

My only complain is that they don't have Online Service..now a days doing payments online makes everything so, much easier, and faster. Also is easier to keep track of your bills, w/out losing your envelopes/stamps etc. ;) Pros: old style Cons: custumer service don't smile at all more
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Additional information
  • Neighborhoods: Cooper Mountain - Aloha North
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