Action Plumbing, Heating, Air And Electric

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3165 S 300 W
West Jordan, UT 84088

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(801) 833-3333
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Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Action Plumbing, Heating, Air And Electric - West Jordan, UT
Reviews
( 93 )
( 3 )
( 0 )
( 1 )
( 27 )

Best

Kenny was on time and professional. He explained the entire process with questions answered in an understandable manner.

Worst

Feb 22 Action sent Ryan/Amacor, plumbing experts, who cleared main sewer line from roof in Rose Park and needed 150 foot cable cutter to flush system. However, they left their wor...

They don't value customer time 6/30/2011

We called and scheduled our service about a month in advance. They were supposed to come at the end of June, the time when the a/c is definitely necessary. I waited at home during the time they had specified and about an hour into it they called to reschedule my appointment for the end of August!!! I wanted to charge them a cancellation fee. I had set aside that time and if they needed to reschedule they should have done it much earlier, I left plenty of time. And the end of August?! Summer is practically over! If I want my a/c in good working order I want it done before I start using it, not after. They didn't apologize or try to work with me at all. The most they did was say they'd still accept my coupon that expires in July. Action has lost me as a customer. more
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Melting. . . . 6/29/2011

Action installed an air conditioning unit for us back in February. After they left, our furnace wouldn't work, they came back 2 days later to fix the furnace (2 cold days later I should mention) and then as it got warm around the middle of June we tried using the new air conditioner, it also did not work AND when we turn it on, the unit outside squeals VERY loudly for the first 5 or 10 minutes it is on but still is does not blow cold air. We have now been waiting 'on the list' for over 3 days for someone to come and fix the unit. A unit that I will repeat, they installed and it never worked in the first place! I am pregnant and we have a 2 year old and we are both MISERABLE! I will NEVER use Action again!! more
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Don't Use These Guys-- They Are Unethical 6/27/2011

I called Action Plumbing Heating and Air on a Friday afternoon to set up a time to come fix my broken air conditioner. Their advertizing said they were open on Saturday which is what I wanted--so I could get it fixed the next day. They would not give me a firm time but said they would put me on the ""on call"" list and would call me 30 minutes before they come (on Saturday). I never got a call. I called them around 3:00 pm in the afternoon on Saturday to see why they haven't called and was told that they probably wouldn't be able to get to it until Monday. Now it's Monday afternoon and I still haven't gotten a call. These people have purposely been stringing me along so that I'll continue to wait for their service rather than tell me they can't do it for a while and then me going to another company that can do it quicker. Please just tell me when you're going to be able to get to it. I beleive this is an unethical way to do business. I will go elsewhere--even if I now have to tack on a day or to. more
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Action Plumbing Beware 6/8/2011

I originally called action to fix a water pipe that had broken off. Action arrived promptly to fix the pipe. Almost a year later as part of their service plan they installed and fixed my Swamp Cooler. The tech had tweaked the pipe causing a water leak in my basement. I called Action to come and fix the pipe and was quoted a price to fix the pipe they had originally repaired in the first place. I explained to them what had happened they had sent a tech out who not even looking at the leak or inspecting the pipe says the pipe had burst. (Which it had not burst) I called back to speak to a supervisor and was told it takes 24-48 hours to respond to a customer by Nichole. I explained my water is off and the pipe needs to be fixed ASAP. She refuses to help me and states it takes 24-48 hours for a supervisor to call. The plumber I had called to fix Actions mistake notices the connection and shows me where the tech made a mistake. I had taken the pipe also down to the local plumbing store who also acknowledged the faulty fitting and the low quality pipe installed. On Monday I still had not received a call from Action and had called Nichole who stated it would be another 24-48 hours for a supervisor to call back. On Tuesday I finally receive a call back from a supervisor who gives me the runaround and asks me to call him back with the information he requested. I called him back the same day and was told he was in a meeting and they would take a message. I left a message and still by Wednesday not received a call back. I contacted Action again and was told he was on a job and it would take another 24-48 hours to get a call. I told them it was unacceptable and I wanted a manager on the phone. Action finally put a manager on the phone who refused to assist me resolve my problems then went to the length of insulting the customer by asking ""Do you speak English"" I explained to the manager this was no way to treat a customer and left a message for the original Manager I was working with to call me. A week later Action refuses to take responsibility for their work or their actions. After a week of talking they still state it was not their fault and refuse to help the customer. I had to pay another company to fix their mistake. They refuse to even compensate the customer for the parts or labor due to their mistake. The management has been rude unwilling to work with the customer. Not returning calls Insulting the customer with racially charged insults. And all around negligent work carried out by their employee who caused water damage to my basement. And a unwillingness to take care of the problem they had caused in the first place. more
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buyer beware 2/15/2011

Our main sewer line gets blocked with tree roots on occasion, We called Action Plumbing and they would not give us a quote over the phone. When their service man arrived, he gave a cornucopia of reasons why the job would be difficult. He then gave us a quote of between 469.00 to 1100.00 dollars depending on how hard he would have to work. We called three other places and eventually had the job done for 136.50 by Electric Plumbing & Sewer Rooter with a one month warranty. It took them 1/2 an hour to complete the job. Apparently the job was not that difficult. Will not call Action Plumbing again. more
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Good Price 1/6/2011

After checking out many places to fix my heater and going through the ins and outs I ended up going with these guys because they had a low price and were able to come out quick. I don't know much about heaters but I was just glad they were able to come out the next day and were very nice about everything. They fixed it then and there and didn't need to come back another day just to bring back a part they didn't have. Now I am able to relax in a warm home and that is what makes me happiest. more
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Rip off specitists 12/28/2010

I call them for a backed up drain. The guy who came was very nice..BUT he had to call for price..it cost $769 for snaking 2 toilets, they were supose to go to the main line but didnt. They cracked one toilet, and did not replace it. They left saying i needed to replace pipe under the house. Flooded again that night, had them come back. Snaked again, but not to the street. more
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Never trust those guys from Action plumbing 12/21/2010

Before you call those guys, EXTRA CAUTION!! Those guys from action plumbing are dishonest and tricky. They are very good with persuading you with a lot of inflated problems, dangers and code violations. Last time they came to my place to fix a broken pipe. They told me the estimated cost was 700$ and it was expensive fix since there was recall with pipes and possible big blooding coming soon. And they have to spend almost 300 dollars to buy the parts. Later on, my friend who is plumber told me that it is a simple fix with typical 150$ for labor and parts. Don't trust them! more
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They'll rip you off!!!! 12/17/2010

On a saturday evening my sewer line got clogged up i called three companies to get estimates to come and snake the sewer line. Electric Drain($185 saturday rate flat fee) and Rooter Wizard (200 an hour saturday rate PLUS $50 extra if the toilet gets pulled) and Action plumbing ($479 for an hour and $50 more if they have to pull the toilet). more
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So nice 12/16/2010

After not being able to fix my furnace by myself I had to resort to calling someone in. I found Action and had them come out and they were very nice. I was able to ask them any questions I had and they were so nice to answer all of my questions. They did a great job in such a short time. I was very impressed. more
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Great Service 12/7/2010

I won't say they were perfect but I was really satisfied with their service. I was having problems with my heater and although I had no idea what he was talking about he obviously knew what was wrong. In a matter of about 30 minutes from when the man arrived he had the heat up and running. The only slight problem I had was that they were there for 30 min and I still had to pay!! Shouldn't it be free if it is under a 30 min job? Well, maybe not but overall they did a great job! more
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Be very careful with these guys 8/2/2010

They came out for a ""check-up"" and told me verbally that my furnace was so rusted inside that if I fired it up ""I would kill my family"". Cons: Not honest, expensive, and many others more
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NOT Reliable 7/1/2010

Called Action for an AC tuneup. We scheduled it for one week out. Action called that day and said that they couldn't make it so we rescheduled for another week out. The lady that called told us that we would be the first ones that morning. The day of the appt. came and we waited around for 3 hours and No One ever showed up or called! I finally decided to call the business and got the, ""well sir we are very busy"" line. Very turned off. There are too many other places out there that could use the business and will show up when they say they will. Pros: Took my phone call Cons: Never showed up ... twice more
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Bad Plumbers! 9/21/2009

I called these guys twice in a week and they misdiagnosed the problem twice, not only charging me $2000, but ultimately costing me thousands of dollars in water damage! The water damage was so bad I had to have walls replaced, ceilings replaced, flooring replaced as well as baseboards. I lost priceless pictures and files. When I called to talk to the owner he never returned my call. Cons: Charge for things dont need/misdiagnose proplem more
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Not Impressed & Incompetent 9/6/2009

Action missed diagnosed our problem and wanted to charge $1,219.00 for something that cost me $250.00. All those fears about calling someone and being taken advantage of were confirmed with ""Action Plumbing"". ACTION PLUMBING: $118 - Service Call $258 - 3 lbs Freon $378 - Hard Start Kit $467 - New Fan Motor REALITY: $050 - Service Call $200 - 2.5 lbs Freon $000 - No Hard Start Kit Needed (Only a $14 Part!) $000 - No Fan Motor Needed, just unstuck & drop of oil Pros: Nice & Prompt Cons: Incompetent and Overcharging more
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HVAC, Heat and Air Conditioning Services in Salt Lake City, Utah

Owner Message

  • Action Plumbing, Heating, and Air Conditioning serves homes and businesses throughout Utah. Action Plumbing services include new plumbing, plumbing repair, air conditioning, air condition repair, drain cleaning, heating, or heating repair. You can count on us for honest advice, quality service, and superior workmanship. Action Plumbing offers FREE estimates and 24/7 emergency service. Call us today!

Additional information
  • Hours: 24/7 for emergencies
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