Eric from Abacus Plumbing was very polite and nice to have in our home. He looked at the problem, took a while to analyze it, and gave me an estimate of what it would cost to fix. I told him I wanted to go ahead and have the line snaked out, because without doing that, we wouldn't know if it was our problem or the city's problem. Eric did that and determined that it was the city's problem. He looked around and I think he did a very thorough job. Their prices were comparable- not too low and not too high- right where they should be. I did not feel overcharged for what he did; I felt that it was a fair price for the amount of work he did. This was the first time I have used Abacus Plumbing and I would use them again. I really liked the technician- he was nice, very neat and clean, well-spoken, and very knowledgeable. I thought they sent the right guy out.
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