AIRFLOW APPLIANCE CO

Airflow Appliance is the best of the best. We purchased a very expensive freezer, and after about a year and a half, it stopped getting cold. We were past our warranty, and didn't want to have to throw it out and get a new one. Airflow Appliance fixed it right up, and it didn't cost us an arm and a leg. Will definitely use again in the future. more

I had an issue with my Subzero refrigerator getting too cold and they fixed the problem immediately!They give you a warranty on all of their products, plus they have a huge inventory of accessories so there's no need to order from an outside company. The technicians have a lot of experience and they really know what they're doing. I am very pleased with Airflow Appliance Repairs! more

My stackable washer and dryer stopped working shortly after a bad storm and Airflow Appliance Repair was one of the first companies I called. It turned out to be a simple repair, but definitely not a repair that I was expecting financially. Fortunately, they were running some really good promotions and I was able to save 15% off just for being a new customer, which was a HUGE bonus for me! It's always nice to get good services AND get a discount at the same time. more

I've been a loyal customer of Airflow Appliance Repair for the past 10 years and one thing about them isthey put the customer first and they always get the job done. The moment I noticed that the walk-in coolers at my restaurant stopped cooling, I called them out to take a look. In this industry, you can't afford 10 minutes of downtime or wasted food so I needed the coolers to get repaired quickly. As usual, the techs came out later that day and got the walk in coolers repaired and back in working condition. Another job well done!! They always make sure I have what I need to run my business smoothly! more

I own a Hotpoint stove that recently went bad and started making a really loud humming noise. At the time, I didn't have a lot of money to spend on the repair so I got a few estimates first before I made my decision. When I went to Airflow Appliance Repair they were willing to beat the other estimates I had received to gain me as a new customer, which was a HUGE plus! In the end, they saved me a ton of money and got the job done quickly. more

I was a little disbelieving when I read the “same day service” but Airflow really means it! They came out a few hours after I called them. The technician was right on time and very friendly. Airflow really seems to care about quality customer service and that’s really important to me. I was referred to them by a friend who was raving about them and I have to say she was certainly right! more

Experienced, reliable, honest, and patient! I called the Airflow Appliance Repair guys to come fix my air conditioner since it was giving off a musty smell. They found out that in the vents, there was mold growing all over! They cleaned it all up for me. They were such good sports because the image is still pretty gross in my head. Now, my air conditioner is working its magic, not giving off any weird scents, and their air is "cooler" than ever. Highly recommended! more

For just a little over a month our hot water pipes would hammer every time we turned on the dishwasher, THEN our dishwasher completely stopped working! I called Airflow Appliance Repair and they came first thing in the morning the next day! The men were very pleasant, kind, and extremely patient! We thought we'd have to buy a new dishwasher because it was being pretty difficult, but the two lovely guys came through for us and fixed our dishwashing issues! The pipes do not hammer anymore and the dishwasher is obviously working now. No more hand washing! Woohoo! I very much recommend their services, no doubt! more

When I came home from school I noticed that the food was very warm inside the refrigerator. I called multiple repair companies and they told me they didn't have any openings for the day. Then I called Airflow they came out the same day there was a list of things wrong with the refrigerator that I didn't know about. They told me all of the problems and then they fixed it right on time, and we were able to enjoy dinner that night. more

My daughter filled up the washer and we noticed that the washer would not spin like it normally would. So we called a friend of mine and she recommended that we call Airflow so we did and they came out and looked at the washer within a couple hours. They solved the issue and I am a happy camper. more

Our small event venue in Ventura called Airflow after viewing their warranty and review information online. We were scheduled to have a fundraiser take place that evening, and our Wolf griddle wasn't working. It simply wouldn't heat up to the needed temperature, making it useless for our needs. Our refrigerator was also experiencing issues, and there was some concern about what we would do with the contents once it finally stopped working. Airflow had no problem addressing both appliance issues in one visit and even scheduled us for an emergency appointment so we could go about our day. The griddle ended up needing major repairs, but the whole process was still much cheaper and easier than buying a brand new griddle. The fridge needed little work and was working well again after only 15 minutes. I was very impressed with the professionalism and quality of service Airflow provided. I'm not sure if other repair shops could've done the repairs in time to save our fund raiser, so I feel very fortunate that we made the decision to call them first. Everything went well that evening and the griddle endured the most stress we've ever put it through. We've now chosen Airflow as our go-to concerning repairs. Thanks again for saving our event. more

Airflow helped me out a great deal when they visited my gift shop to perform some much-needed maintenance on one of our flower coolers. The repairman recognized a larger problem, and he recommended some immediate repair to prevent the entire cooler from breaking down. We have worked with Airflow before and trust them completely. We scheduled a second appointment for the next day, and the repairman performed the repair and maintenance. He explained that he had noticed a crucial part barely hanging on. This repair did the trick, and we haven't noticed any problems since. We were able to keep business going without interruption, and the repair professional estimated that we saved hundreds in potential damages by repairing the problem early. They always provide tips as well so that I can keep appliances and equipment running for longer and with less breakages. They're very experienced, professional, and trustworthy. Today, my cooler is running beautifully and serving thousands of customers each day. In Los Angeles, you can't really afford to just close down because something isn't working. Airflow is my secret to remaining strong and competitive, and I've heard plenty of horror stories from other business owners regarding botched or lengthy repairs. If only every area could have an Airflow repair shop nearby. more

I own a small restaurant just outside of Riverside County. My business has been relying on Airflow's service for many years. I had to stop by and write in about an especially remarkable service call I received recently. It gets quite hot in California, and customers often stop in to cool off with a drink and a meal. During one especially busy day, our main ice maker decided to stop working. Our backups were quickly overwhelmed, and we started telling customers drinks were going to be delayed while we got caught up. It was causing a huge problem. Luckily, Airflow was there to save the day. I gave them a call, they took some notes about the problem, and a technician was at my restaurant 45 minutes later. He immediately knew what was wrong, had all the tools and parts to do the job, and got everything running smoothly again. The repair only took an hour, and we were able to get by that day. I really consider the great repair service I've received from Airflow to be some of the reason for my restaurant's success, since they prevent unhappy customers and lousy service. Broken equipment doesn't seem so daunting when I know that I can call them and they will be there to make things right again. I look forward to working with Airflow again in the future. more

I can't thank Airflow Appliance Repair enough for saving my expensive appliance. We have been fortunate enough to be able to own a Sub-Zero refrigerator, and this was the first time we've had a problem with it. These refrigerators are very robust, but very expensive. Replacing the refrigerator was simply not an option, and the local repair shops we contacted kept quoting us very high. It honestly felt like we were being swindled. I had heard great things about Airflow and decided to give them a call. I described the issue and the noise the refrigerator was making, and they were able to guess the problem pretty quickly. I got a very reasonable quote and Airflow sent somebody out the next day. This was great because we were able to save most of the items in our refrigerator. The repairman was very professional and fixed the problem in no time at all. He described it as a minor issue and confirmed our suspicions that we were getting quoted too highly from other repair places. The fridge is running better than ever months later, and we will definitely be going to Airflow first next time. I wouldn't trust my expensive appliances and service money to anyone else. more

Very grateful to Airflow because they fixed the flower cooler at my business. We had a large order coming up for a client who was planning a wedding, and we (very understandably) started to panic under the stress of a broken flower cooler. While we can have emergency flowers delivered to finish arrangements, this is very costly and we do all we can to avoid it. Thankfully, Airflow knew the importance of fixing coolers with speed- a quick fix means less lost products and profits. I was able to easily schedule a same day appointment for service. An Airflow technician was on site within a few hours and began working on our cooler. I was extremely impressed with his skill. He brought everything he needed with him and was able to identify the problem very quickly. A few hours later, our cooler was fixed and we were able to finish our orders and resume business. I can't even begin to estimate how devastating it would have been to us if we lost our flowers. THANK YOU Airflow for not only caring about me, but also about my business! We couldn't have made the day a success without your fine repair work. more

As a small business owner who understands good customer service, I had to to stop by and put in a good word regarding the excellent service I received from Airflow a few weeks ago. I own a small bistro in Ventura and we serve A LOT of wine. Unfortunately, our one and only wine cooler broke down and I had no idea what was wrong. It can be extremely difficult to find repair services for this type of appliance because they are generally only used by restaurants and food service businesses. Airflow not only stated that they repair wine coolers such as the one in my bistro, but they specialize with this brand and have a lot of experience repairing commercial appliances. This put me at ease during the service call. The repairman seemed extremely knowledgeable about my wine cooler and was able to describe the problem and needed repairs in terms that I could understand. Everything went smoothly and our wine cooler was back in operation quickly enough to prevent any product loss. This made me EXTREMELY happy and very satisfied. Thank you again, Airflow, for understanding that businesses and customers need reliable, quick service to remain in action. more

I live in Los Angeles and my air conditioner was in need of a repair over the summer. The heat is overwhelming here, so waiting a long time for repairs was just not an option. I found Airflow Appliance Repair during an internet search and decided to give them a call. I was very impressed with this company from the time they answered my call to when the technician left my house! They were able to schedule an appointment quickly. They were even able to fit into my busy schedule which meant a lot to me. The technician that came to my house arrived right within the time estimate they gave me and he was very friendly. He fixed our air conditioner in a couple hours and even showed us how to double check the thermostat settings and some other things to keep it running smoothly. Airflow definitely goes above and beyond just repairing appliances- they are dedicating to fixing them FOR GOOD and keeping them running smoothly for years to come. I couldn't be happier with this experience, and I believe it was as smooth as it could possibly be. Now, we have a working AC and are beating the California heat! more

I was clueless on what to do when the LED display on my washing machine started displaying an error code. In fact, I had no idea that there was even a problem as it seemed to stop working right out of the blue. Talk about baffling! I checked online through internet searches and looked things up in the manual and kept getting the same answer- it's an error code for professionals to use, call for service. This was very frustrating, but I figured it must be an elaborate problem if it tells you to call for service right off the bat. As soon as I called Airflow and described the error code to them, they were able to tell me what the problem was. Unfortunately, it really DID require a professional fix as the error code indicated an electrical issue within the appliance. Airflow sent somebody out that day to take a look. My washing machine was fixed within hours of arrival and was back to working condition in a very short time! The entire repair process took even less time than the searches and reading I did just trying to figure out what the problem was! Now I know when to call a professional, and I know that Airflow will be there for me whenever another mysterious error code occurs! more

Amazing customer service!! We called Airflow when a broken Kitchenaid garbage disposal was creating quite a foul-smelling problem in our building's kitchen. Our usual maintenance guy was stretched beyond his means and didn't have the parts on hand to fix the problem quickly enough. Since this was a problem that was causing more issues besides not being able to run things down the garbage disposal, I REALLY needed an appliance repair service that could correct the issue very quickly. I saw that Airflow offered same-day appliance service on their website. I gave them a call, explained the situation, and had an Airflow repair person on site fixing our disposal in mere HOURS! I have never seen such speedy and considerate customer service before. I was very embarrassed that the repair person had to work in the soiled conditions of our kitchen, but he was very polite about it and didn't mind at all. I really appreciated how smooth the entire process was. Now I know that Airflow is the appliance repair service to go with if you need the job done quickly and done right. Our garbage disposal is working great and things are running smoothly again! Thank you Airflow for providing absolutely outstanding service when I really needed it. more

I just had my second great experience with this company and had to tell others about their fantastic service. Its pretty rare nowadays that companies actually care about customers and not just about money. My daughter recommended Airflow originally when my Whirlpool oven broke. She said they did a good job with her washer and seemed to know what they were doing. I was impressed that I could get same-day service without paying huge fees. My oven ended up needing only a minor repair and cost less than I thought to fix. The repair tech was very friendly and worked on his own without being disruptive, so I was able to go about my day as usual. I even used the newly-fixed oven to cook dinner that night! I then called them on a second occasion to fix our deep freezer, since I didn't know of any other place and Airflow did a nice job the first time. The repair was a little over a month ago and it's still going strong. Their service is nothing short of excellent and the price is much less than buying a new appliance. I will continue to use Airflow for my repairs. more