As a small business owner who understands good customer service, I had to to stop by and put in a good word regarding the excellent service I received from Airflow a few weeks ago. I own a small bistro in Ventura and we serve A LOT of wine. Unfortunately, our one and only wine cooler broke down and I had no idea what was wrong. It can be extremely difficult to find repair services for this type of appliance because they are generally only used by restaurants and food service businesses. Airflow not only stated that they repair wine coolers such as the one in my bistro, but they specialize with this brand and have a lot of experience repairing commercial appliances. This put me at ease during the service call. The repairman seemed extremely knowledgeable about my wine cooler and was able to describe the problem and needed repairs in terms that I could understand. Everything went smoothly and our wine cooler was back in operation quickly enough to prevent any product loss. This made me EXTREMELY happy and very satisfied. Thank you again, Airflow, for understanding that businesses and customers need reliable, quick service to remain in action.
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