AG Heating & Air Conditioning

These guys have now been at my place 3 times, and my heater STILL isn't working. The day I got my $180 bill for 1.25 hours of service, my hot air stopped blowing again. When I called, they said I'd have to pay the $65 upfront service call fee again (3rd time) because they didn't know if this was the same problem or not. Of course it's the same problem. The heater worked for only 2 weeks after the last time they left, maybe they could have one IOTA of customer service and charge me just for labor this time, but nope. And, when I said I'd probably then decide to go with another company, the woman on the phone said ""OK, that's fine go right ahead."" I guess they really care about customer loyalty. more

So I thought I would try my luck looking through Yellow Book to find a Heating and Cooling company that can replace my dead Central Air/ Heating unit. Made the call to AG Air Conditioning and Heating and talked with a field technician. I felt like he really didn't know much of anything. So I ask if it was a good idea to actually take a look at the unit first so that he could visually confirm for me that he could replace it with a similar unit. He hesitated for a bit and finally agreed. So a few days later, I am waiting for him to show up. He gets here 40 minutes late and then got MIA after I let him in through the front door of my house complex. Still have not heard a thing from him and I tried calling him direct via redial. Great service. They can't even find there way through a paper bag. This company does not care about their customers. I really do not recommend anybody to work with them. It looks like they only know how to take the money and once they do, they never come back. Be aware.!!!!!!!!!!!!!! more

We were very pleased with AG Heating & Air Conditioning service and pricing. The day the job was scheduled the crew arrived on time, they were well organized and doing thoroughly great job while being careful with the furniture and our personal belongings. Since the visit, the air quality in our house improved and the house smells better. We would only use AG Heating & Air Conditioning in the future and strongly recommend this company to our family and friends. more

Thank you for the great service. You were extremely professional, considerate, thorough, and friendly. more

I have known about this company for many years, recently they extended there services around ventura county, in the past i have had great experience with them when i have called for service. around 3 weeks ago i was quoted for replacing my unit in my home, of $9800. i compared this estimate with other companies and i am utterly surprised and did not understand there price compared to the estimate that i received. the average difference between all companies i researched was about $2000. i decided to not go with ag heating and air conditioning due to them over pricing me. please be advised; check around for other prices before signing any contract with this heating and air conditioning company. more

Trina & Khary Johnson cannot say enough about the excellent service we received from You and the team that was dispatched to our home to install central air & heating. As promised, it was a one day job (and they came out in the rain, no less!) with impeccable service and clean-up. We are so impressed with the job and your exceptional customer service that we will happily recommend you to all of our friends, family and colleagues! Thanks again for your outstanding job well done! more

Just wanted to thank you for the outstanding service you provided with my home Heat/AC unit. Your great wealth of knowledge made my choices very easy. The project was as stress-less as any home project could be. I would strongly urge anyone to consider your services as you have been an AAA+++++ guy and have made many thoughtful followups to be sure I was 100% satisfied, as I absolutely am. Thanks more

We are very pleased with this company more

I wanted to let you know that Zack was here this afternoon performing the energy audit of my home. I was very impressed with his knowledge, professionalism and expertise. I had a ton of questions and he was very patient and took the time to explain what he was doing, why and what the information meant. He and I were surprised at the results of a couple things, testing showed better efficiency than expected in some areas. And there were obvious problem that were of no surprise. He indicated that Jesse would be the perfect contact for one specific area of concern, my windows. He outlined the process for me so that I know what to expect next and that you all will help me determine where I go from here once all is put together and the report completed. I commend you on your staff training and regard for customer service. Zack is a tremendous asset to your organization and it makes me feel good to consider myself. more

I recently replaced my air conditioning system with the most efficient air system. AG's service was so great. I loved working with them. more

I just bought a new house and in the inspection they told me that the a/c and furnace are 20 years old and not working and need to be replaced. I saw an ad for AG air conditioning in one of the magazines advertising free estimate and I called them, The sales person that came to my house was very knowledgeable and he checked the system and told me not to replace the system because they are only 7 years old and they are repairable, he called the office and scheduled for a technician to come. The tech that came was also very knowledgeable and he fix my system. So I ended up saving a lot of money because of salesman honesty. more