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Not Impressed - Review by citysearch c | AG Heating & Air Conditioning

AG Heating & Air Conditioning

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Not Impressed 4/28/2012

I have to say, I'm not sure I believe all of these 5 star reviews are written by actual customers. Our experience with the service call was actually a fine one, the men were courteous. Called them out b/c our a/c suddenly stopped working. They took a look in the attic, told us we had a collapsed air duct and needed a complete overhaul of our system. It'd be a $10,000 job to replace everything, $3,500 if we just wanted to replace our collapsed air ducts which would be sufficient enough to get the air back on. We paid the $99 service fee and told them we'd have to think about it. Got another company to come out for a quote. While they were checking out the attic, they fixed the collapsed air duct without us even asking. Charged us $75 for the call, $25 for the repair. $100 vs. the $3500 that AG made us believe was mandatory. Obviously my wife and I don't find them trustworthy after that. Be sure to get a second opinion. PS the 2nd company who fixed the problem for $100 was HVAControl Inc. more
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