A Formal Affair

This has to be the best Prom Store ever!! My kid sister is big boned and a bit larger than the average teen. I love my sister and was a bit nervous about Prom shopping with her, I did not want her to be disappointed. She did her research ......smart girl! She had browsed at different shops and asked me to take her to this particular store. She was soooo right! This shop has the largest plus size prom selection that I had ever seen. I wish they were around when I was a teenager! more

It was a fun satisfying,amazing experience! more

I really had a great time trying on the dresses. I picked the first dress I tried on. Great service. Very friendly. Will def rec to other ppl. Thanks a bunch! more

Amazing service. Would highly recommend to anyone. Very personable and has a warm and caring demeanor. more

Very easy going and the service was very helpful. more

It was very fun to be here. more

I ordered my tux on 12/23/2010 and told them I needed for my wedding in Washington D.C. May 1st, 2011. I paid for my tux in full for over $600. I was told the tux would be ready at the end of Feb 2011 for alteration. I didn't get any phone calls in Feb, so I called them at the beginning of March to find out the process. They told me it was delay and couldn't give me a date. So I called back a week later, and they told me it will be ready a few days before my wedding. I told them I paid in full and it wasn't a rental, I must need it no later than the week before my wedding to make sure I get enough time for alteration. I called back at the end of March to remind them I needed it no later than the last week of April for my May 1st wedding. I called them today 4/25/2011, and they told me they can't have it shipped until 4/28/2011 and I wouldn't be able to have it for my wedding and they offered me a rental. If I want a rental, I wouldn't have paid over $600 to purchase a tux! They told me they needed to receive certain number of tux orders before placing mine and they thought my wedding was in the second week of May instead of the first. What the...? They are not invited to the wedding and they got my money already! Just order my freaking tux! I was really upset and told them I will just have Master Card to take the money back and go somewhere instead. So all of a sudden, they told me they can order it from another company to be delivered on Wed 4/27/11. I went back on 4/27/11 and they showed me a tux that was not the one I ordered. So I asked Adana to show me the catalog I ordered it from, and she said they threw it away cause it was out of date. Then she insisted that was the tux I had ordered. Ok even after 4 months, I remember what I order! I turned around and left. I went to Savvy. The people there are awesome. I found the tux I wanted from their catalog by the company After Six and told them that's what I ordered from A Formal Affair. So the Savvy people tried to order it for me. Come to find out, the company After Six had closed their business in February! So how in the world did A Formal Affair ""special"" order a tuc from? I tried to get credit back from the store, and they fought with Citi Bank (my credit card company). Now Citi Bank told me the store's bank and lawyer won the dispute, because A Formal Affair made me sign some kind agreement about all sales are final! Please be aware if you must go! more

April was very helpful and professional. It was a pleasure working with her! more

Jo was so pleanant to work with. She was very sweet and helped me trying on so many different dresses and gave me thoughtful feedback. It was a very nice experience! more

We were very pleased with the service. more

Everyone was so helpful. The dresses here are very lovely. more

Excellent. Very knowledgable on styles and wants/wishes/ Patient! Made my shopping experience an absolute pleasure. I came in here with another dress in mind and I ended up falling in love with one here. more

Very helpful fun and friendly. Very nice to my little daughter and patient. more

Fun intimated personable more

This may be a good place for prom dresses, but it was a horrible experience for my daughter as a bride. Her bridesmaids ordered their dresses in January, and one of them was told at the end of Jan. that they never got her order so it held up everyone's orders. Three and a half months later the maid of honor's dress arrives. Two weeks go by without anyone else's arriving. I called and found out the other four dresses were ""left at the warehouse in Pennsylvania"" and will come in shortly. Another week goes by without a word from A Formal Affair so I call again and am told the same thing. After pressing the issue, they called and found out the warehouse was in China! and the other dresses will be in the next container in two weeks. Three weeks go by and they finally came in. Previous to all this, I'd asked for a swatch of material to use for matching table linens and tuxes and was told it would be $15 unless we'd ordered it with the dresses; no one ever mentioned that at the time of ordering. I was told Donna would order it for me. Two weeks later I call again and was told Donna would have to call me. She never did. I called again and was told Donna would have to call me. I complained that Donna is never there and never returns calls, that she must be the owner or she'd be fired by now, and was told not only is she the owner but she's a doctor (!) and does this on the side. When Donna finally called she was very snippy and had no recollection of any messages being left. Now we're up to the time for alterations for the bride's gown. They charge $175 to PRESS THE DRESS!!! Are you kidding me? The total alterations were a whopping $570, and she didn't even need it hemmed, just the bust taken in and the bustle added. I was flabbergasted! I've heard alterations were expensive, but come on, this is ridiculous. If you buy from them, don't expect any phone calls to be returned, add several weeks if not two months on to the arrival date, and expect to take out a second mortgage to pay for alterations. The wedding is just weeks away and we have not had any problems with any other vendors, but boy did A Formal Affair make up for it. What a horrible horrible experience. more

Wonderful + touch-ups were done at pick up with few beads. What service! more

Amazing. Hanan had great ideas on how to make the dress perfect for me. The final product is beautiful. Thank you so much for the days and days that were put into my dress. more

Amazing person, very helpful. more

When everything happeneded to go wrong, you guys saved me and helped me to have the perfect dress, the perfect veil, a perfect purse and hopefully, the perfect day. Thank you, especially April, for making everything work wonderfully. more

Phenomenal store with amazing help. Everyone has such wonderful ideas about how to dress me. It was such a pleasure to shop here. The selection of dresses were in such good condition with amazingly reasonable prices. Thank you! more