We are staying at my son's house in Tulsa because he is in the hospital here. His furnace stopped working and we really didn't know who to contact for service. At the recommendation of friends, i called two other companies--one man told me he couldn't come look at it because he had company in for the weekend. The second man said he would come out yesterday morning. He didn't ever show up, so at 2:30, I called him back and left a message. He never returned my call. At the recommendation of a friend of my son's, I called A Best. That was at 3:00 pm. The service manager, Kenneth, was here by 4:00 pm. He knew immediately what was wrong with the furnace and fixed it and also climbed on the roof and fixed the flue cap for us. Not only was Kenneth very knowleable, he was efficient, courteous and a sweetheart. He did make me cry, however, when he presented the bill to me marked, "No Charge---Get Well Soon from the Crew of A Best Heat and Air." Hopefully our son will get to come home soon and it will be to a warm house!! Thank you A Best for such incredible service and the compassion shown to us. This is service above and beyond. Thank you, again!!
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