I ordered the tagliatelle w/ foie gras meatballs, which came out with cheese sprinkled on top. Upon its arrival, I noticed that there was cheese sprinkled on my dish. Not usually liking cheese on my pasta I kindly mentioned it to the waiter, and said that I didn?t hear any mention of cheese from his description of the dish or my reading of the menu. Instantly he replied in what we all interpreted to be in a rather smug tone, ?Yes, it does have cheese?we can?t list every single ingredient of the dish on the menu.? The look on his face that accompanied this remark was one of condescension. After we lodged a complaint the management was kind enough to call us and express their regrets about our experience, but did not believe there was any wrongdoing on the part of the waiter. While I was willing to overlook our waiter?s poor service, his bad attitude, and his large butt that repeatedly bumped our table, it was much more difficult to forgive the restaurant management for calling us to tell us that our perceptions were incorrect and that her wait staff could not be at fault. Apparently, 112 Eatery only delivers good service to their critics, not necessarily their patrons.
Pros: good food
Cons: poor service, rude waitstaff
more