iFreedom Direct

I just want to thank Sheila Harry and everyone else at iFreedomDirect for helping me through the journey of purchasing a new home. Sheila was a wonderful agent to work with, and I would recommend her to anyone. From the start, she was very attentive and really took the time to answer all my questions. My particular home buying experience was a bit hectic at times, but Sheila walked me through it with complete patience! She never gave up on getting this sale closed, and for that I will always be grateful. Thanks so much!!! more

Brad Barton handled the refinancing of my VA loan and I thought he did an excellent job. Thorough, efficient, and straightforward. If you use iFreedom Direct for a streamline refinance, ask for Brad.\r \r William P. more

written by: Alison Spalding Amir Nurani was the VA loan agent who took care of everything with my VA loan for my home purchase in San Diego County (which closed ON TIME!), and I can't imagine that I would have wanted to work with anyone else! That's how great Amir is at his job. You will be lucky if you manage to snag Amir as your loan agent, because he is super -skilled and he will make it happen for you, I promise! As a former military officer I have very high expectations of everyone I work with in any capacity; so high, in fact, that they are very rarely met, but Amir Nurani actually exceeded all of my expectations and then some! He's amazing, really. Mr. Nurani totally impressed me with is comprehensive understanding of the system and every detail about how it works, and with his numerous abilities and positive personality traits such as extreme patience, diligence, dedication to the consumer, vigilance, organizational abilities, speed, planning skills, and excellent communication habits and technique. Mr. Nurani was very prompt in responding to emails and phone calls, and he worked within my preferred mode of communication (email) very well, which was much appreciated. He answered most of my emails within less then 5 minutes time, which is something I really like given that I' m not very patient myself. But Amir IS patient, and that really helped out too, because I had tons of questions! Mr. Nurani was so thorough, meticulous and exacting, that even my mother had occasion to say: ""Wow this VA guy is really on the ball isn't he?"" And I responded, ""He's been that way all along, I'm really lucky Amir is the one I got hooked up with!"" On top of that, his great personality made it a pleasure to do business with ifreedom direct, and his fine sense of humor all through the process was very helpful, and sometimes even necessary. It's far less painful to get through a grueling but necessary tasks when the person you're working with has a sense of humor too! In my case it was a super long process, (nothing to do with Mr. Nurani, but rather everything to do with market conditions and other external issues). So I actually went through escrows on three or four houses before finally ending up with the perfect house, and Amir just kept going and going and going without ever showing the slightest hint of hesitation or doubt. As a matter of fact, the fact that Amir was so willing to keep going no matter what? That really helped me to keep going during times of frustration and exasperation so common in today's market with all the short sales, foreclosures, and over-priced houses on the market. Amir knew it was going to work out for me, even when I didn't! How's that for motivation and perseverance, he could be a life coach too! Amir was a super friendly, super fun guy to work with, and his competence and professionalism made this, my total dream house, happen for me; I am thrilled! Also, (and not surprisingly) Amir does great with Realtors apparently, because my Realtor, after completion of the closing,. told me that she enjoyed working with Amir, and that she found him to be a great communicator. So, thank you for all you do, Amir, you are definitely top of the line in your field! I hope that ifreedom direct knows how lucky they are to have you working for them! And in conculsion, if the rest of the people at ifreedom direct are anything even close to how good Amir is, then I say, without hesitation, ALL VETERANS should use ifreedom direct to oversee their home purchasing and refinancing. You will be completely satisfied! more

iFreedom did pretty well for me up to the point where ""streamlining"" came in. I was given the distinct impression that after 6 months of payments, I could lower my interest rate that I got with iFreedom to a lower rate with no issues and for FREE. Well, it turns out that after those 6 months, the VA has to perform an appraisal AGAIN, and if you are one of those people that no longer has equity, and the appraisal is under, say goodbye to streamlining. Plus, you have to pay the VA 0.5% AGAIN, and none of this was disclosed to me properly at the get-go. If I had known this, I probably would have paid down a point at the start. I was happy with iFreedom, but after this, I have to give them 2 stars. Scott in Chico more

Neils did an excellent job of walking me through the process and the gathering of all the necessary documents. It was quick, easy and will save me money each month. more

i feel as though shela harry is an excellent broker. she has gone out of her way to meet my expectations and needs. really appreciate her. thank you! :D rating would be a 1 for the best. more

We refinanced our home last year with this group and they bent over backwards to make it all happen quickly and efficiently. I misplaced my settlement papers in a big move and Neils Jorgensen got them to me in 5 minutes via e-mail. Love it! Thank you!!!!!!!! more

Recently my wife and I were involved with Neils Jorgensen with regards to lowering our interest rate on our home mortgage. We are very grateful for all that Neils did on our behalf to expedite the process and provide us with an extraordinary experience in making this happen. We can honestly say that it was a hassle free experience, right up to the closing of the loan which took place in our home at our convenience. Way to go Neils, you proved once again that a loan refinance can be done with integrity. Thanks again for all your expertise and professional attributes that made our experience with I Freedom an enjoyable experience. Terry Smart more

Best buying experience of my life. Rustin was on top of everything! He treated me like family and I felt the same. We finished everything ahead of schedule and it paid off in the end. Any question I had he had an answer for or got the answer and got back to me ASAP. He would even call from his home to check on me. GREAT Experience!! A1 +++++++++++++ more

My wife and I just signed for a new mortgage with IFreedomDirect and we had a great experience with our Loan Agent Jeff Chalker. Jeff made it very pleasurable. Thank you Jeff for your help. We greatly appreciate everything you did for us. more

We were able to close a VA refinance in less than 60 days. Taylor Romero was our loan specialist, and he was extremely knowledgable and helpful. Taylor was able to suggest ways that we could reduce our LTV in such a manner that we ended up reducing our monthly obligations, including our mortgage, by over $2000. My only regret is that the maximum rating is five stars, I would really give them ten. more

I just bought my first home and iFreedomDirect made it fast and easy. Ben Kyle was professional and was always available to answer my questions. I got a great rate and the loan went through in less than 30 days from start to finish with no difficulties. Closing cost where also low. I highly recommend iFreedom Direct to anyone who is looking to take advantage of their VA benefits. more

After 3 years of trying to refinance our home, we clicked on a link & filled out the request through iFreedom to try one more time. It was less that 5 minutes from the time we submitted our information online for a quote that Neils Jorgensen had called to go over some basic information to see how he could help us.\r The rest of the process was done just as professionally, effectively and efficiently as that first call. Neils was very knowledgeable about every aspect of our loan process & kept us informed every step of the way. He showed us by his diligency that he truely was working for us to get our loan approved. The entire loan process was completed in about a month, which surpassed my expectations. \r Besides his professionalism, Neils personal attitude of ""making it happen"" showed each & every time we talked or emailed. I knew that if I had a question, there would be an answer that day, usually within minutes. Neils even called a couple weeks later to see how we were doing and to see how my surgery had gone. \r I would highly recommend iFreedom Direct to anyone who is looking for a company who stands behind their word and works for the people.\r Thanks for a terrific experience! Neils Jorgensen made it all happen!!! more

This group helped assist me with getting in my new house. They were great and i would recommend to everyone. Best experience yet by far! more

I will preface by saying that the level of exceptional service I received from Mr. Jeff Chalker warrants my following comments about his professionalism. Jeff’s involvement in my home-buying process played an important in that the manner in which he conducted business and handled the details of the lending process for my home purchase was integral to my not just purchasing a home but realizing a dream so my apologies to State Farm as I borrow from its slogan in part when I say “that like a good neighbor, Jeff Chalker is there” in explaining to me such things as interests rates, points, mortgage payments, property taxes, etc. so that I could make sense of a convoluted process. \r \r When I began my search for lenders via Lending Tree and Jeff’s company, iFreedom Direct, was listed among the others suggested, I still wasn’t sure if I’d choose it since I’m not entirely trusting in conducting business online. It wasn’t until Jeff and I spoke that I began to think seriously about reversing my stance due to Jeff’s manner of speaking and his thorough understanding of the military person’s concerns and unique circumstances, Jeff came across as someone that I felt I could genuinely trust and with me, that doesn’t come easy AND he still had to earn it; and how did he come to do this? as I came to understand the depth of his knowledge in that he knew what he was talking about – he’s the type that will tell you what you need to hear and not what you want to hear - I respect that approach to doing business this way.\r \r I not only found Jeff to be knowledgeable about the entire VA loan process and the timely submissions of associated documents but he willing provided me information regarding the process as well, admittedly, more than I wanted to know but it only helped prove to me (1) just how much he enjoys what he does for the reasons he does it and (2) the commitment and professionalism in the way that he follows through on what he states. A person has to be trustworthy in order to get my business and courteous throughout to retain it. Jeff was all this and more.\r \r Be it a telephone call at the office or home, or an e-mail, Jeff will get a hold of you to ensure every step of the process is going to well and that you’re doing what you need to get accomplished as well. I came to quickly understand that when dealing with Jeff, he not only explained the entire loan process from inception to completion but gave me a comforting sense of well-being knowing that this man was ensuring my homeownership would come to fruition. \r \r So this has been my experience in having Jeff handle my VA loan. Hence the reason I wanted to take a few days to accurately reflect on how this loan process was for me so that I could share it here in this forum. Thank you for the chance to do so. I’ll add one thing further, because of Jeff’s expertise and ability to not make one feel like some nameless customer, when I decide to purchase a second home a few years down the road, I ABSOLUTELY expect Jeff to care of that as well so that he can successfully navigate me through this process again with no worries. \r \r W. Estes \r \r \r more

I refinanced with Brandon Williams and he made the experience very professional and personal. I still can't believe the loan went through so quick and so easy. I recommend Ifreedom Direct and Brandon Williams to all my friends and fellow vets. Thanks Brandon. more

SheilaHarry was exceptional, she was so knowledgable. Sheila also made sure that she kept me informed as to the process that my mortage wsa at at all times. If I was to ever buy or refinance I would use Sheila Harry again. I will also be sure to give anyone thatis looking her name and number. Thank you again for all your help Sheila. more

I recently refinanced my home with Neils Jorgenson (second time around).I had been thinking about doing so, then low and behold I received a phone call from Neils with a great interest rate. Neils handled my loan in the most professional and efficient manner. He would keep me informed almost daily via phone or email with a step by step progress report. The personal attention he paid me let me know he had my best interest at heart. The refinancing went through quickly, smoothly, and without a hitch. Way to go Neils!!!\r Gloria Christian, Richmond,Va more

Jeffrey Chalker has worked with me for most of this year and has been persistent and professional during the loan process. For six months I was on hold because of my business and finally I found a good house. A week later Jeff took me from preapproval to final approval with my loan. I am glad to see some good after a lousy military experience, thanks to Jeff. Phil Chute, EA more

We recently refinanced our home and enjoyed exceptional customer service and support from Neils - very efficient, seamless transaction with zero issues! Neils is honest, experienced, and completely trustworthy.\r \r Neils' and iFreedom Direct receives our highest recommendation and we strongly encourage anyone considering financing and/or refinancing a home to contact Neils immediately - best man for the job! \r \r Neils, thank you so much - call me in January.\r \r Kirk Burns more