I had my first appointment at Z Salon and was very pleased with both the hair color (blonde highlights) and the cut (extremely happy with the cut!). However, there is one thing that really leaves me puzzled. I had my color and was turned over to someone else to cut and style my hair. I asked the colorist if she would then come back to check on my hair color and make sure we BOTH liked what she had done. She replied "of course!". I did not see her again. I looked for her but she was not back in the area where I rec'd color. I thought that was odd, and considering the price, not what one would expect. Interestingly, as I was checking out, I was next to a woman who told me this too, was her first time a Z Salon. She said she loved her color and cut but was surprised that the person who colored her hair never came back to look it over. After hearing that, I think my experience was more than an oversight. I don't like that they don't check on your hair color. The person who cut my hair was wonderful, very professional, and had good insights. I had a fantastic haircut and style. I am very happy with the end result, and will go back, but next time I will be more pointed about what I expect after the color.
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