I was schedule for a brow wax at 4:30 and due to traffic I was going to be late, so I called ahead and let them know of the issue. By doing that they made me reschedule with another person for 15 minutes later. Once I got there I waited 10 minutes to check in and then because of the face medicine I was on there would not let me get a brow wax, although no one had told me that in advance. They ended up not charging me for the tweezing, but I was still very unhappy that I did not receive the brow wax and not by the person I had scheduled it with. Had I known that I could not use my face medicine within 5 days prior I would have done that, but I was not aware of that.
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