West Coast Appliance & Furniture

Claim
marker

6439 Crater Lake Hwy
Central Point, OR 97502

marker
(541) 507-9138
Incorrect info? Correct your listing
Reviews
( 70 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

knowledgeable clerk, ease of purchase, rapid delivery

Worst

We are first time buyers at West Coast Appliance. In October 2012 West Coast was having a sale on appliances so on a Saturday morning my husband and I went into the store found a...

It was fun shopping there... 7/28/2011

It was fun shopping there... more
Reply | Report abuse |

The salesman did a great job of helping me find the best 7/27/2011

The salesman did a great job of helping me find the best price on a washer and dryer in the valley. more
Reply | Report abuse |

I can count on from purchase to delivery 7/26/2011

I have purchased my appliances, TV's and accessories from West Coast for over 20 years. Most of these item's I have bought sight unseen and I have never regretted my purchase. Carl Humphries, (West Coast Owner) is a man of great and indisputable character and cultivation. He has guided me through each purchase, by informing me when I'm spending more than I need to and when I'm selecting a product that will not serve me well. I do not think of Carl and his associates as ""sales people"" but rather, friends I can count on from purchase to delivery. more
Reply | Report abuse |

Great as usual. All information given was correct 7/25/2011

Great as usual. All information given was correct and the price was excellent. more
Reply | Report abuse |

very knowledgeable 7/18/2011

very knowledgeable more
Reply | Report abuse |

great selection 7/11/2011

great selection more
Reply | Report abuse |

I always felt she was doing her best 7/1/2011

Karen listened carefully and always responded in a timely, professional manner. I always felt she was doing her best more
Reply | Report abuse |

feel very good about your service department's 6/30/2011

feel very good about your service department's commitment to resolving customers' challenges more
Reply | Report abuse |

superb Service 6/29/2011

I am writing to commend the work of a superb Service Manager, Karen. She has been an indispensible resource to my husband and me over the past 18 months. more
Reply | Report abuse |

Mr. Humphries took the time to explain 6/28/2011

Mr. Humphries took the time to explain all about the new dishwashers. He gave us some samples of the suggested dishwasher soap. A few days later Mr. Humphries called to see how things were going. more
Reply | Report abuse |

a result of his kindness and professionalism 6/27/2011

I wish to commend Mr. Humphries to you as the type of employee I'd like to have representing my business. He turned to customers around as a result of his kindness and professionalism. Perhaps you might use him to teach other employees how to deal with customers. more
Reply | Report abuse |

The delivery techs were very knowledgeable 6/24/2011

The delivery techs were very knowledgeable and very pleasant during the installation. Thank you more
Reply | Report abuse |

All Personnel! Thank you for the excellent service, both sal 6/23/2011

All Personnel! Thank you for the excellent service, both sales & delivery. more
Reply | Report abuse |

professionals & greatly appreciate them 6/3/2011

Jim and Jeremy were awesome professionals & greatly appreciate them. Told all friends that buying at West Coast is like going to Nordstrums & buying an expensive pair of new shoes!! Thank you more
Reply | Report abuse |

I have received NO KIND of service like that in any other s 6/1/2011

I visited your store for the first time this last saturday the 28th of may. I was in the market to buy a dryer.. That is when I met Romana. She is one fantastic Sales Consultant. Within 20 seconds of walking into your store, Ms. R walked up and introduced herself and asked if there was anything I might like to see or if I would like to walk around and see the store. I wound up buying a washer, a dryer, and a dishwasher. I haven't had a shopping experience like that in years. Not only was it very comfortable Ms. R was very well informed on your merchandise, and made the whole thing kind of exciting. I have received NO KIND of service like that in any other store in a long time. She not only made me satisfied customer, she has made me a long time customer. The next time I need a new appliance, and my stove is getting old, I know where I will Shop. You have a real professional there, I hope you realize it and compensate her appropriately, also I would highly recommend that all new sales reps be assigned to work with Ms. R for awhile so her kind of customer service gets passed on. more
Reply | Report abuse |

man of great and indisputable character 5/20/2011

I have purchased my appliances, TV's and accessories from West Coast for over 20 years. Most of these item's I have bought sight unseen and I have never regretted my purchase. Carl, (West Coast Owner) is a man of great and indisputable character and cultivation. He has guided me through each purchase, by informing me when I'm spending more than I need to and when I'm selecting a product that will not serve me well. I do not think of Carl and his associates as """"sales people"""" but rather, friends I can count on from purchase to delivery. The service department is knowledgeable, reliable, consistent, courteous and careful when repairing, delivering or setting up appliances and furniture. In addition, they arrive at your home when they say they will! The office staff are patient and knowledgeable in establishing payment plans. There is no reason for me to purchase goods that West Coast carries, anywhere else. What I get at West Coast from Carl and his entire staff, can not be bought. It is simply fair trade brought about by character and integrity. I always get the best end of the deal! THANK YOU WEST COAST! more
Reply | Report abuse |

They finally negotiated a reasonable buy-back deal 5/19/2011

Hi Rush, I haven't seen you out at the ballroom for a while, so I thought I'd email instead. Don't know if you heard about our refrigerator dying last fall (the one we bought when we built our house... only two years old at the time). Anyway, it was out of warranty and completely dead. We tried to have it repaired unsuccessfully, and then we tried to get some compensation from Whirlpool for selling us a real lemon. Two authorized repairmen and Whirlpool National's technicians agreed it was unreparable. After several months (yes, really!) of unsuccessful and unpleasant negotiations with Whirlpool, we finally got fed up and went to the dealer, WC Appliance, to ask for help. The owner, Carl, and the sales manager, whom you know, Robert , went to bat for us personally. They finally negotiated a reasonable buy-back deal with Whirlpool. Just wanted you to know that we appreciated WC Appliance, so you can tuck that away in your file when deciding who to send your clients to. We're very happy with our new Frigidaire and our 5&10 year warranty. Such peace of mind! Hope you're well more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 9 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

West Coast Appliance and Furniture

Owner Message

  • Our Commitment

    Since 1980, West Coast Appliance has dedicated themselves to providing our customers who use our products and service the BEST VALUES available. We always treat our customer honestly and fairly. Our goal is to continue to grow so that we may add other products and services in order to better serve our customers, employees and the community projects we support. We are you Neighborhood Expert!

    Help Us In Supporting These Fine Organizations

    Access, Westside Compassionate Ministries, Salvation Army, Men and Women Gospel Mission, Rogue Valley Pregnancy Resource Center, Magdalene Home St. Mary's School, Grace/Cascade Christian Schools, Coats for Kids, Child Development Centers, Goodwill Industries, North and South Medford High School, Crater High School Phoenix High School, Butte Falls Scholarships, St. Vincent DePaul, Head Start, Providence Hospital, Britt Festivals, Veterans Pow-Wow, Southern Oregon University, Muscular Dystrophy, Search and Rescue.

Additional information
  • Hours: Sun 10am-5pm, Mon-Sat 9am-6pm
  • Payments: Master Card, Visa
badge