West Coast Appliance & Furniture

Just wanted to take an opportunity to thank you for your extra time and efforts on our behalf last Saturday. Our purchases of the appliances and living room furniture were quite a surprise to us, but you made it happen. And we couldn't be more happy. more

The service department is knowledgeable, reliable, consistent, courteous and careful when repairing, delivering or setting up appliances and furniture. In addition, they arrive at your home when they say they will! The office staff are patient and knowledgeable in establishing payment plans. There is no reason for me to purchase goods that West Coast carries, anywhere else. What I get at West Coast from Carl and his entire staff, can not be bought. It is simply fair trade brought about by character and integrity. I always get the best end of the deal! THANK YOU WEST COAST! more

Very courteous, respectful, polite & cleaned up after himself! Good Job Tony! more

The salesman did a great job of helping me find the best price on a washer and dryer in the valley. more

I am writing to commend the work of a superb Service Manager, Karen. She has been an indispensible resource to my husband and me over the past 18 months. more

Got a house full of appliances of various brands (to fit very specific space limitations) from WCA and was pleased with service and price as well as extended warranty package. Bill G was especially helpful. more

knowledgeable clerk, ease of purchase, rapid delivery more

very pleased with the service when were purchasing the kitchen range and hood vent. We had five young children with us and the employees didn't seemed bothered by them. Thank You more

very good service. more

Carl Humphries was wonderful to work with and an outstanding and concerned businessman! more

Jim and Jeremy were awesome professionals & greatly appreciate them. Told all friends that buying at West Coast is like going to Nordstrums & buying an expensive pair of new shoes!! Thank you more

My sales representative was GREAT. He worked with us and helped us to get the best value for what was needed. more

This was my first experience with you guys directly, but my family purchased 3 or 4 major appliances from you when I was younger and every time it has been the same... excellent service!!! Staff is thoughtful and thorough, not just selling the product, but even through and post delivery. You are not a number, but a customer when you shop at West Coast Appliance, thank you! more

The delivery techs were very knowledgeable and very pleasant during the installation. Thank you more

We are first time buyers at West Coast Appliance. In October 2012 West Coast was having a sale on appliances so on a Saturday morning my husband and I went into the store found and purchased new appliances. We upgraded our appliances thinking this would be perfect timing for the holidays. The following week the appliances were delivered and the appliances worked fine that first two weeks. After two weeks the microwave/vented hood that was recommended (also more expensive) did not work . The led panel does not operate properly, you can not see what settings to push as there is no lighted controls.. My husband discovered that by closing door several times the light would come back on suggesting a loose connection somewhere in wiring. We called service and were told that the microwave was probably not getting correct voltage, maybe house was to old. Well, the house is less than five years old and my husband has been an electrician for over 35 years. He checked anyway. Nope, not electrical problem. The next step was getting repairman out here. We were told several times that we would be charged for service call if there is not problem with microwave. This is the week prior to Thanksgiving and I am hopeful. Repairman arrives and immediately discovers that there is a problem with the microwave. He thinks it is control board, so he orders another. Thanksgiving comes and goes. The new part arrives along with the serviceman. This requires taking the door apart and getting into the wiring. After lenghty attempt the microwave still does not work. Okay, now it seems it must be wiring harness that needs to be repaired, so another is ordered. Christmas has come and gone and still no working microwave oven. Today we have waited from noon to five o'clock only to be told that unless my husband could help repairman take microwave down he may have to reschedule, which he had to do anyway because is was behind schedule. Several weeks ago I called West Coast Appliance asking that this microwave be replaced with one that works. What I was told was that exlectolux does not allow that, if after four different repairs they may replace it. We were told that maybe we would want to call electrolux directly. Well, if the folks at West Coast Appliance do not care if the appliances they sale don't work why would electrolux. I am also disappointed that once merchandise it is out the door you as a customer are not very important. more

My family experience was great they have great way of helping people. more

The service department is knowledgeable, reliable, consistent, courteous and careful when repairing, delivering or setting up appliances and furniture. In addition, they arrive at your home when they say they will! The office staff are patient and knowledgeable in establishing payment plans. There is no reason for me to purchase goods that West Coast carries, anywhere else. What I get at West Coast from Carl and his entire staff, can not be bought. It is simply fair trade brought about by character and integrity. I always get the best end of the deal! THANK YOU WEST COAST! more

Very understanding. Professional. more

I found that the sales person was very helpful. more

knowledgeable clerk, ease of purchase, rapid delivery more