West Coast Appliance & Furniture

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6439 Crater Lake Hwy
Central Point, OR 97502

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(541) 507-9138
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Reviews
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Best

knowledgeable clerk, ease of purchase, rapid delivery

Worst

We are first time buyers at West Coast Appliance. In October 2012 West Coast was having a sale on appliances so on a Saturday morning my husband and I went into the store found a...

Editorial review from Citysearch 4/30/2014

Love the stove and the sales rep's did a great job more
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Editorial review from Citysearch 4/17/2014

I visited your store for the first time this last saturday the 28th of may. I was in the market to buy a dryer.. That is when I met Romana. She is one fantastic Sales Consultant. Within 20 seconds of walking into your store, Ms. R walked up and introduced herself and asked if there was anything I might like to see or if I would like to walk around and see the store. I wound up buying a washer, a dryer, and a dishwasher. I haven't had a shopping experience like that in years. Not only was it very comfortable Ms. R was very well informed on your merchandise, and made the whole thing kind of exciting. I have received NO KIND of service like that in any other store in a long time. She not only made me satisfied customer, she has made me a long time customer. The next time I need a new appliance, and my stove is getting old, I know where I will Shop. You have a real professional there, I hope you realize it and compensate her appropriately, also I would highly recommend that all new sales reps be assigned to work with Ms. R for awhile so her kind of customer service gets passed on. more
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Editorial review from Citysearch 4/11/2014

Just wanted to let you know everything went well with delivery yesterday. Your guys were very helpful. They had to remove the doors on the fridge to get it through the door. I appreciate that they made it happen since they were only scheduled for a drop n go. That little bit of extra service goes a long way with me. more
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Editorial review from Citysearch 3/20/2014

Karen listened carefully and always responded in a timely, professional manner. I always felt she was doing her best more
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Editorial review from Citysearch 2/26/2014

We bought several appliances here for a home remodel and the service was good, nothing outstanding, BUT, several months later it was determined that a mistake had been made and our refrigerator had not been included on the extra warranty we purchased. When I noticed and called them about it, they said that too much time had passed to add it, but they offered to purchase another warranty at their cost to cover the refrigerator. I didn't even have to ask, they just offered the solution and took care of it. I appreciated them going above and beyond with the customer service, it made an impact on me.\r more
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Editorial review from Citysearch 2/18/2014

If you need one refrigerator or one hundred, these guys have you covered. Good, professional service. Some good deals if you look; if you need a specific unit, they can get it, but expect to pay retail. Can get some units (e.g., Speed Queen washers and dryers) that most others can't. Local Viking dealer. more
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Editorial review from Citysearch 2/4/2014

Extremely happy with the parts department service. more
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Editorial review from Citysearch 1/23/2014

Great as usual. All information given was correct and the price was excellent. more
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Editorial review from Citysearch 1/14/2014

they did a wonderful job and were very professional in installing their new washer and dryer. more
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Editorial review from Citysearch 1/7/2014

This is a good place to do business with. Good prices, great selection. Honest and reliable. Awesome sales help and willing to help or just let you browse, Never any pressure. Prices will beat anyone in the valley\r more
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Editorial review from Citysearch 12/23/2013

I GOT GREAT SERVICE AND HELP I CAME IN FOR A MICROWAVE BUT ALSO PURCHASED A DISH WASHER THE SALESMAN WAS VERY HELPFUL AND I WILL RETURN WHEN I NEED SOMETHING ELSE IN THE APPLIANCE LINE. more
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Editorial review from Citysearch 11/21/2013

Sales person was very helpful, and I am still pleased with my purchase. more
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Editorial review from Citysearch 11/12/2013

I was 1st person to use the new lease to own program. They made it very easy and pleasent. Will use them again. more
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Editorial review from Citysearch 10/2/2013

Great people, great service!! Everyone was VERY friendly, I never had so much fun buying a car.\r Thank you for all your help and understanding! We definitely be recommending Grava to my friends more
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Editorial review from Citysearch 9/6/2013

Very understanding. Professional. more
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Editorial review from Citysearch 8/16/2013

Just wanted to thank you for your great service and care for our order!! The delivery was great, all is well you really made our day! and we love the refrigerator. Again, Thank you so much!! Have a great day!! more
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Editorial review from Citysearch 8/9/2013

I have purchased my appliances, TV's and accessories from West Coast for over 20 years. Most of these item's I have bought sight unseen and I have never regretted my purchase. Carl Humphries, (West Coast Owner) is a man of great and indisputable character and cultivation. He has guided me through each purchase, by informing me when I'm spending more than I need to and when I'm selecting a product that will not serve me well. I do not think of Carl and his associates as ""sales people"" but rather, friends I can count on from purchase to delivery. The service department is knowledgeable, reliable, consistent, courteous and careful when repairing, delivering or setting up appliances and furniture. In addition, they arrive at your home when they say they will! The office staff are patient and knowledgeable in establishing payment plans. There is no reason for me to purchase goods that West Coast carries, anywhere else. What I get at West Coast from Carl and his entire staff, can not be bought. It is simply fair trade brought about by character and integrity. I always get the best end of the deal! THANK YOU WEST COAST! more
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Editorial review from Citysearch 7/9/2013

Thanks for your support and everything that you've done to make our kitchen such a beautiful dream come true! more
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Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

West Coast Appliance and Furniture

Owner Message

  • Our Commitment

    Since 1980, West Coast Appliance has dedicated themselves to providing our customers who use our products and service the BEST VALUES available. We always treat our customer honestly and fairly. Our goal is to continue to grow so that we may add other products and services in order to better serve our customers, employees and the community projects we support. We are you Neighborhood Expert!

    Help Us In Supporting These Fine Organizations

    Access, Westside Compassionate Ministries, Salvation Army, Men and Women Gospel Mission, Rogue Valley Pregnancy Resource Center, Magdalene Home St. Mary's School, Grace/Cascade Christian Schools, Coats for Kids, Child Development Centers, Goodwill Industries, North and South Medford High School, Crater High School Phoenix High School, Butte Falls Scholarships, St. Vincent DePaul, Head Start, Providence Hospital, Britt Festivals, Veterans Pow-Wow, Southern Oregon University, Muscular Dystrophy, Search and Rescue.

Additional information
  • Hours: Sun 10am-5pm, Mon-Sat 9am-6pm
  • Payments: Master Card, Visa
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