I am still in shock over the way we were treated yesterday. We went in March and picked out bridesmaid dresses for my daughter's December wedding. Since two of the bridesmaids were pregnant in March, we specifically asked how long we had to place the order. They told us Aug 1st, and that all of the bridesmaids could order separately. One bridesmaid went ahead an ordered in March and picked up her dress in June. Yesterday we went back to look for the wedding gown. My daughter found THE dress! They had told us that we had till the end of July to order the wedding gown with no rush charges. However, yesterday they told us we did have to pay an additional $150 to rush it. Then, the two bridesmaids that had been pregnant were there and we went to order their bridesmaid dresses. We were told that they don't order from that designer anymore, and they absolutely would not order the rest of our dresses! We told them they had our information since March, and nobody even called us to notify us of this? Plus, one bridesmaid already had her dress! They basically said ""too bad, so sad""! I couldn't believe it - their mistake, but oh well, we thought we'd just have the one bridesmaid that already purchased the dress bring it back and get her money back and then we'd start all over with picking out new dresses. Guess what? They said they would NOT refund her money as all sales are final. Then I got really upset. Their fault, and they are sticking one bridesmaid with a dress that she can't even use in the wedding? They were rude, unyielding, and in my opinion incompetent for ever letting this happen to begin with. We walked out of the store, went to another bridal shop, ordered the same bridesmaid dresses and the same wedding gown - both of which where LESS expensive. And guess what? This shop ordered the wedding gown from the same manufacturer, but we didn't have to pay rush charges to them! They said the gown would be in a month before the wedding. Weddings by Debbie just lied to us! I will NEVER recommend this place to anyone and I would say beware if you do go there.
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