Watassa Management

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1811 S St Nw
Washington, DC 20009

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(202) 319-7703
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Reviews
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( 4 )
( 3 )
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( 2 )

Best

I lived in a Wattassa mgmt building for over 5 years and not once have I had an issue that was not responded to quickly and professionally. The staff has been uniformly professi...

Worst

Saying they are scum is an insult to scum. A strong chemical odor from a leaking dryer vent in the apartment I rented from Watassa caused severe health issues that forced me to ...

Editorial review from Citysearch 10/30/2013

I currently live in an apartment managed by Watassa, and so far they have been great. Francis is very responsive to any questions or concerns we have regarding maintenance and upkeep, and any issue is solved within a day or two of filing a request. He is very professional, and I would highly recommend the company. more

Editorial review from Citysearch 10/29/2013

I lived in a Watassa Managed building in Dupont for over two years, and although the building was old (as many are in that part of DC), in the short amount of time I was there, Watassa made a lot of great improvements to maintain the upkeep of the building. Francis is a pleasure to work with, and was always incredibly responsive and attentive. more

Editorial review from Citysearch 10/23/2013

I have lived in a unit managed by Watassa and they have been great so far. Quick to respond to my emails and any questions I have had. more

Editorial review from Citysearch 8/9/2013

I lived in an apartment building in Logan Circle for 3 years managed by Watassa and loved working with Francis. He responded quickly to all of my emails and was extremely helpful to me. He was always professional and also a very nice person. I was sad to leave Francis and Watassa! more

Editorial review from Citysearch 8/4/2013

I have been living in an apartment managed by Watassa Management for about 8 months. Francis is very professional and has been quite responsive to my problems. I would not hesitate recommending living in a building managed by Watassa. more

Editorial review from Citysearch 6/5/2013

I own a condo near Logan Circle that has recently come under Watassa Management. Francis has been very professional and responsive and I am very pleased with the quality of service provided by Watassa. more

Editorial review from Citysearch 3/20/2013

I have lived in a building managed by Watassa Management since August 2012. I have found Francis to be very prompt in responding to any issues with our unit and always friendly and courteous. I would definitely recommend their properties! more

Editorial review from Citysearch 2/13/2013

I live in a building managed by Watassa, and echo others' comments about Francis' responsiveness - it is much appreciated. He's also extremely knowledgable about DC rental laws, and applies them very effectively and fairly. \r \r Next up for Watassa: get the electronic payment system going! Writing checks is so 2005. more

Editorial review from Citysearch 1/8/2013

Watassa is a very great management company. They are professional and knowledgable, and were always very prompt with service and repairs. Franics is very personal and responsive. more

Editorial review from Citysearch 11/9/2012

I highly recommend renting from Watassa Management. Francis and the staff are very helpful, understanding and friendly. If I ever had a question, concern or problem, Francis was on it right way. I appreciate all their hard work and time put forth to always ensure the tenants' needs are met. more

Editorial review from Citysearch 10/1/2012

Thanks to Francis of Watassa Management for all the help he gave me during my apartment search in DC. He was extremely professional and went the extra yard to give me the assistance that I needed. I recommend him and Watassa highly. more

Editorial review from Citysearch 8/26/2012

I highly recommend Watassa Management. Francis is always very responsive and helpful with maintenance requests. more

Editorial review from Citysearch 8/23/2012

Watassa has been nothing but a pleasure to work with. Francis is extremely responsive to all our maintenance requests. Highly recommended! more

Editorial review from Citysearch 7/30/2012

Watassa has been an excellent landlord for us, and Francis in particular has always been very helpful. Living in an old apartment building, we have had our fair share of leaks, appliance issues, etc. When we've notify Francis, we get a response quickly and the issue is generally fixed by the following day. Overall, we are very pleased with the attention and service that we've gotten from Watassa. more

Editorial review from Citysearch 7/24/2012

Management is on point. Email whenever an issue comes up and management is prompt to respond, usually fixing the problem (bulb replacing, leaky faucet, etc) by the next day. Wish these guys implemented an electronic rental payment collection, somewhat primitive to still have to mail the rent each month. more

Solid, responsive property management 5/22/2012

Watassa manages the row house we rent in Capitol Hill. From the application to the lease approval, and now during our six months at the rental, we've found Watassa, and Francis in particular, to be very responsive and helpful. When we needed (non-emergency) electrical work done, Watassa had an electrician out to visit ASAP. We're very happy renting through Watassa. more

Watassa 4/11/2012

Watassa manages the apartment I live in, which is in the Columbia Heights neighborhood. Francis, is the person at Watassa that I have worked with always. He is very responsive and handles problems quickly. The apartment has had water leaks various time but the leaks are fixed promptly. On one occasion, it took almost a month but this was due to the fact that it wouldn't stop raining and his technician was out-totally not his fault. On another occasion I disputed a late rent charge because they had not received the check I had mailed (which I HAD sent days in advance), but weeks later the check was cashed by the owner (I assume) and I was charged an overdraft fee. I contacted Francis and sent him proof of the bank fees and I was reimbursed. It was their mistake and they handled it correctly. Also, every time we have problems with rodents- they quickly send someone to set up traps/cover holes. Recently our washer broke and they replaced it with a brand new one. I really appreciate the way they work with us and even though they are not perfect they are efficient. I think they are a GOOD management company. more

Responsive and connected 3/14/2012

Watassa manages our condo association and maintenance of our building, which is over a hundred years old. The association was previously terribly run, and my experience with Watassa has been an improvement. I primarily deal with Francis, who has been responsive in a timely way to a variety of problems. From vermin problems to water leak repair, Francis promptly contacts directly or sends contact information to me for the appropriate serviceman to resolve the issue. He gets the job done. more

Relatively good 2/22/2012

At first, we had some miscommunication, but at the end everything has gone smoothly and I do not have any major complaints. Although they are not the best property managers, they do what they can, which is more than enough considering the low rent. I wouldn't mind to continue with them. I just got used, and it was fine. more

Watassa... 1/30/2012

I've read the past reviews and although I don't totally disagree w/ some of the comments I don't think Watassa deserves such a poor rating... I've had a few problems w/ my apartment and whenever I complain to management they seem to be pretty responsive. I usually deal w/ Francis and he has always pulled through. The best thing to do is communicate w/ them via email. Lets get real...the rent trumps everything...some of my friends pay double what I pay. I'd recommend this management company...you just have to be persistent. more
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Additional information
  • Neighborhoods: Northwest, Dupont Circle, Northwest Washington
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