Turnpike Applnce Service of Commack

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6181 Jericho Turnpike
Commack, NY 11725

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(631) 499-3355
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Turnpike Applnce Service of Commack - Commack, NY
Turnpike Applnce Service of Commack - Commack, NY
Turnpike Applnce Service of Commack - Commack, NY
Turnpike Applnce Service of Commack - Commack, NY
Turnpike Applnce Service of Commack - Commack, NY
Reviews
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( 4 )

Best

Old fashioned quality service. I have a Rowenta (read expensive) Iron which started leaking. I found Turnpike Applicance on Rowenta's site. I live in Manhattan and there was no pl...

Worst

If you ever want to see your appliance again do not bring it to Commack Turnpike Service. They do not answer or return calls, they were nasty when I dropped off my dyson vaccum an...

Nasty and not helpful 1/2/2012

If you ever want to see your appliance again do not bring it to Commack Turnpike Service. They do not answer or return calls, they were nasty when I dropped off my dyson vaccum and it has been over one month with no end in sight. Shame on dyson for using them as there warranty repair shop without checking out the reviews. When I complained to dyson and they called to see what was going on he was nasty to the dyson representative and eventually hung up on her. So save yourself the headaches and bring your appliance elsewhere. more
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Arrogant and unhelpfull 4/13/2011

I ordered a sweeper bar for my Bisell vacuum cleaner from them. They told me it would be a week, maybe two for it to come in. Well 3 and a half weeks later and numerous phone calls later it finally arrived, but to make matters worse when my wife went to go pick it up she was treated very poorly. My wife stated to complain about how long it took and the guy at the service counter had nothing but wise answers, and eventually dismissed here with a sexiest chauvanistic remark, ""here ya go honey, now you can go vacuum"". We will not be back and I will be sure to tell everyone I know not to use these clowns.... \r more
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Service, Great Service, No hassles 1/23/2011

Old fashioned quality service. I have a Rowenta (read expensive) Iron which started leaking. I found Turnpike Applicance on Rowenta's site. I live in Manhattan and there was no place here. I email them to make sure they did service Rowenta. I got an immediate answer from Scott the President. Since someone who works with me lives near Commack, he told me have them just drop the Iron off. A few days ago a brand new top of the line Iron arrived in the mail from Rowenta. So without any nagging, complaining, or even asking (I fully expected to pay for a repair) Scott arranged for Rowenta to replace the Iron. NO CHARGE, NO HASSLE, NO PHONE CALLS. In fact I had to email them a thank you note before I could be 100% sure the replacement was their doing. GREAT SERVICE, the way it should be. more
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Service? What a joke. 8/6/2009

I've been a loyal customer for years. Like, 20+ years. Called today to get a small part for my freezer, to order it from the store by phone and pick it up. I found the part # online. Very simple. Apparently not so simple for Turnpike Appliance. They told me I had to come in. I don't have time and this is not rocket science. He told me he had a lot of people waiting and I needed to come in. I said I just wanted to get it from them vs. ordering it online. He said I have to pay shipping anyway. I don't mind but by now I got the message that I was being blown off. Service? A joke. Pros: They can help ... if they choose to. Cons: They don't choose to if it's not convenient. more
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Turnpike Appliance Service of Commack 9/22/2008

They were listed as the only repair center on long island - they had my unit for one year - then called me to pick it up. I paid them in good faith and brought it home to discover it's still broken like the day I brought it to them a year ago except for a fixed plastic piece. Judge for yourself, but I consider this bad business practice - and they won't pay me back. The unit was so obviously still broke it's like they never tested it. They should credit me for patiently waiting a year and paying them in good faith when I believed it was fixed. more
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Additional information
  • Hours: Mon 09:00 AM-05:00 PM;Tue 09:00 AM-05:00 PM;Wed 09:00 AM-05:00 PM;Thu 09:00 AM-05:00 PM;Fri 09:00 AM-05:00 PM
  • Neighborhoods: Cold Spring Harbor, Long Island City, Long Island
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