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Toyota Marin

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445 Francisco Blvd E
San Rafael, CA 94901

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(877) 321-2521
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Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Toyota Marin - San Rafael, CA
Reviews
( 46 )
( 10 )
( 0 )
( 2 )
( 13 )

Best

Christine Cilantro was the catalyst that made my decision to purchase my car at Toyota Marin. She was knowledgeable, cognizant of our needs and worked very hard to find the car an...

Worst

I was considering purchasing a used Toyota from a private party. Toyota Marin agreed to asses the car for me. They kept the car longer than agreed, and when the tests were 'comple...

Stay away! 7/18/2019

Zero stars! This place is horrible. I've had an ongoing issue with the Cilajet application I was sold after purchasing a brand new car from this dealership in 2017 (actually my third car I've purchased from them). I've never been happy with the application, which cost me almost $900, and Toyota Marin has been .. me around ever since the first time I filed a complaint. Nobody there is willing to resolve my issue, and I can literally name all of the managers who I've spoken with. Chip, Kathy, Brian, Tiffany, the list goes on. My car looks dirty no matter how many times I wash it. The paint sealant they sold me is clearly defective and I'm sick of wasting money at the car wash. I will call and check up about the same issue at least once a month to see if any progress is made and nobody calls me back. I have a five year warranty for this product and the dealership has no intention of honoring it. After buying three cars from this dealership I at least expect a call back. This dealership will not treat you like a valued customer and you can literally go to any other dealership in the state and will have a better experience. Do yourself a favor and stay away from this dealership! more

Great Dealership Thanks 7/29/2017

Christine Cilantro was the catalyst that made my decision to purchase my car at Toyota Marin. She was knowledgeable, cognizant of our needs and worked very hard to find the car and the price that put a big smile on my face. She tirelessly crunched the numbers on all the different models I was interested in until she was able to put together a deal that I could afford, all the while giving me the "bells and whistles" I asked for when I walked into the dealership. I floated out on air. By the way everyone at Toyota Marin was friendly, the facility was neat and clean, and there was no "high pressure" which would have sent me out the door without a second glance. I'll be sure to recommend Toyota Marin, and particularly Ms. Christine, to my friends and family. Thank you more

5 Star Customer Service... and a great deal on a great truck! 8/5/2012

While looking for the perfect truck online, one caught my eye for not only it's great appearance, but it's great price too. I tend to stay away from dealerships as I equate the sales people as sharks looking hungrily at any browsers. At ToyotaMarin my experience was different. Starting with the online emails which were quick and courteous, I had a feeling I was off to a good start. The sales team was so helpful and committed to helping me get into my truck that I didn't hesitate to drive the 100 miles or so to Marin from east of Sacramento. The initial experience at the dealership was baffling. Apparently the power went out shortly before I arrived. This meant the paperwork could not be completed; it also meant the truck was not detailed appropriately. Furthermore, the truck had incurred a few more dings and scratches since the photos were posted online. I was frustrated to say the least. The sales folks made sure I was satisfied. They released the truck to me that night and sent a courier to sign the docs at my home the next day. When that was completed I filled out a Due Bill to include some fixes on the truck. Matt Shone stayed committed to seeing the repairs and details through. I not only ended up with an awesome truck at an awesome price, I had a truck that was better than i imagined. I would recommend Matt Shone and Toyota Marin to anyone who is looking for an excellent deal and who seeks to be treated respectfully and professionally. more

Victor Duru, Great Salesperson to work with 8/22/2010

Toyota of Marin is a friendly, easy going place to buy a car. I just purchased a Used Toyota Matrix from Victor Duru. I can't say enough about his kindess, expertise, and help. I will go to Victor the next time we need a car. Enjoy your buying experience. more

Friendly, personal car dealer 8/19/2005

I bought my Prius at this dealer and didn't have to wait that long. The whole purchase process was pretty easy. Granted it was for a Prius, so there was no room for hagling, but both the salesman and the finance guy were great. They were even able to get me a better interest rate than what I got online. After the sale, the salesman called a couple of times to check-in to make sure everything was okay and even sent a birthday card. The only negative about this dealer is that I didn't have a great experience with their repair shop for my regular maintenance, but since I live in San Francisco, I ended up going to another dealer in the city, which is more convenient anyway. more
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