first of all, i HATE having to share negative feelings about such a pretigous salon such as yours. everyone is so professional and personable and the solon itself is lovely. after consulting with Teresa, she advised that we strip my brown color, and re-dye it several shades lighter. after her working with me for several hours, the end result was no different than i'd come in with. i can tell no difference, nor can friends and family. Perhaps this was unavoidable for some reason i don't understand, but it was not what i expected and i'm very disappointed, especially considering the price i paid. again, i feel bad about complaining, but am just not happy about this. thank you for reading this.
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