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Tom's Basement Waterproofing, Inc.

4.6
87 reviews
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id: 30993688
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25590 24 Mile Road
New Baltimore, MI 48051

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(586) 776-7270
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Tom's Basement Waterproofing, Inc. - New Baltimore, MI
Reviews
( 59 )
( 27 )
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Best

We were very pleased with the promptness of crew being on the job first thing in the morning. Everyone showed a high work ethic, and were very courteous to us at all times.

Worst

Very slow to return calls (if at all). Slow to provide estimate. Had a question after I received estimate (which came in mail) so called them again - no answer. Been waiting 2 wee...

Leak detection 3/27/2013

Once every few years, like clockwork, we get a leak in our cellar. It is an old house, and I guess we could anticipate it. Going back several years, Toms Basement Waterproofing has been there to answer the phone. Like my very own personal super hero's! Seriously, they are really good at what they do. They always locate the leak, and repair it right. His pricing is fair. And the crews that turn out are usually professional. I highly recommend Toms Basement to everyone. more
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Editorial review from Citysearch 3/19/2013

We had a horrible cellar fast leak this past winter. A lot of my things got ruined. I contacted another basement repair firm who did not find the leak, but then Tom's Basement came out and discovered and fixed it on the very first visit! I am forever happy! more
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Editorial review from Citysearch 2/28/2013

I am odd when I need to place my faith in some one else's hands... but I did with one of these pros, and I was really happy I did! Nice work. Happy. more
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Top Notch Service 2/8/2013

After a rough winter, my basement took a beating and a ton of my stuff got ruined with the leaking in the basement. Tom came out and found the problem and fixed it on the spot. His price was right on the money. No muss, no fuss! :) more
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Editorial review from Citysearch 2/4/2013

Just wanted to let you know how relieved we are to have finally found a company that has solved our problem with the basement wall moving and settling. Thanks for a great job! We feel comfortable now getting our basement totally remodeled and finished. We don\'t even want to think about the headache of water damage from a flooded basement. Thanks Tom for that priceless peace of mind. more
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Terrible Customer Service 9/11/2010

Very slow to return calls (if at all). Slow to provide estimate. Had a question after I received estimate (which came in mail) so called them again - no answer. Been waiting 2 weeks for these people. I'll never know if they do good work or not, because I am taking my business elsewhere. more
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Owner Message

  • Since 1975 Tom's Basement Waterproofing has been a leader in Southeast Michigan for waterproofing residential, commercial and municipal basements and foundations. We are a trusted and proven basement waterproofing contractor, licensed and insured, and we provide quality and affordable basement waterproofing solutions that are 100% guaranteed. Tom's Basement Waterproofing is a family owned and operated business with three generations of family delivering you pride in ownership; which guarantees the highest level of workmanship. We are fully equipped for any size job in Southeast Michigan, and our experienced team of basement waterproofing professionals is fully licensed with the most advanced equipment and technology currently available.

Additional information
  • Hours: monday: 09:00-17:00, tuesday: 09:00-17:00, wednesday: 09:00-17:00, thursday: 09:00-17:00, friday: 09:00-17:00
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