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Tom's Basement Waterproofing, Inc.

4.6
87 reviews
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id: 30993688
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25590 24 Mile Road
New Baltimore, MI 48051

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(586) 776-7270
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Tom's Basement Waterproofing, Inc. - New Baltimore, MI
Reviews
( 59 )
( 27 )
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( 1 )

Best

We were very pleased with the promptness of crew being on the job first thing in the morning. Everyone showed a high work ethic, and were very courteous to us at all times.

Worst

Very slow to return calls (if at all). Slow to provide estimate. Had a question after I received estimate (which came in mail) so called them again - no answer. Been waiting 2 wee...

Editorial review from Citysearch 12/9/2014

From start to finish they were very professional. On the first visit, they explained exactly what needed to be done. They came back on our timeline and performed the work in the time quoted. Great job. more
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Great Crew 9/24/2014

There is no way the crew could have completed the work sooner. They worked constantly and hard and were a credit to your company. more
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On Time and On Budget 9/22/2014

It's not often anymore that a company will do what they say, when they say they will do it. Thanks for your working with us on getting the job done on time, on budget and most of all correctly the first time. more
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Job Well Done 9/18/2014

We are really happy with the results. The quality of work, the level of dedication and customer service shown by everyone involved is something that is not often seen today. Thanks for a job well done. more
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Editorial review from Citysearch 9/16/2014

I have been pleased with the caliber of the people involved. They were concerned that everything was done correctly and to my satisfaction. They obviously know what they were doing and discussed each step of the process with me until I understood what was being done. more
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Very Thorough 9/10/2014

Representative was very thorough, explained everything well and material given was very informational. The crew was very nice, as far as cleanup, you would have never known they were there. more
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Editorial review from Citysearch 9/9/2014

We had Tom's waterproof our basement a couple of years ago. They did a wonderful job. Very quick!! And very helpful! more
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Exceptional Attention to Detail 9/3/2014

They made the entire process so easy. Though I got other estimates first, I was at ease immediately when I met Tom's team of professionals. Their knowledge and attention to detail was exceptional. Most importantly, I've never again had problems with my home. more
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Great Work! 8/20/2014

Tom's came to our rescue to solve a foundation problem on our old house, parts of which are 80 years old. Not only did they quickly and efficiently solve the problem (which was uncovered by our flooring guys), they responded almost immediately and worked into the evening to keep the flooring job on schedule. The crew did excellent work, and I would recommend them to anyone with a foundation problem. Great work! more
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Editorial review from Citysearch 8/20/2014

I was very impressed with the skill, courtesy and work ethic of your crew. Your staff communicated with me every step of the way and answered all of my questions. It was a wonderful experience. more
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Ended Our Nightmare 7/30/2014

We paid two other companies who could not stop our wet basement, then we called Tom's Basement Waterproofing. They finally put an end to our nightmare. I just wish we'd called them first! more
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Friendly and Accomodating 7/23/2014

The workers were great! Did a marvelous job...were friendly and accommodating. I could even trust them when I could not be home. They came immediately when I really needed them! Very grateful, thank you! more
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Editorial review from Citysearch 7/9/2014

We could not have had a better experience. The work crew were on time, professional and responsive to all of our concerns. They left with the area looking just as good if not better than when they started. more
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Editorial review from Citysearch 6/27/2014

If we had known there was such a good company out there we would have done this months ago. Tom's did an outstanding job. The day after the upgrade it rained heavily and there were no problems.We will no longer be stressed during rain wondering if our basement will flood. Tom's Basement Waterproofing is highly recommended! more
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Editorial review from Citysearch 6/11/2014

Not only did you meet my expectations, but you exceeded them in many ways.After a major storm my basement was a complete disaster.The work that your company did was beyond what I had anticipated .I will certainly recommend you to anyone I know. more
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Pleased and Grateful 6/4/2014

Thanks again for your consummately skilled workman and for making my condo a sanctuary. I am truly pleased and grateful. more
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Editorial review from Citysearch 5/28/2014

Our water problem is no more. We couldn't have been more pleased. We have recommended Tom's to friends and neighbors and will continue to do so! Thank you so much! more
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Editorial review from Citysearch 5/20/2014

They were exceptionally neat, clean , courteous and prompt. They arrived and finished exactly on time, and did a good job of not tearing up the lawn. more
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Editorial review from Citysearch 5/7/2014

I had to write to tell you how impressed I was with the quality of workmanship and the quality of your employees. Your employees were excellent! The Best! Professional, prompt,and polite. more
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Editorial review from Citysearch 4/29/2014

Thank You for standing behind your work and giving your customers a sense of caring and for having the good judgment to hire people that one can count on to take care of the customer more
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Owner Message

  • Since 1975 Tom's Basement Waterproofing has been a leader in Southeast Michigan for waterproofing residential, commercial and municipal basements and foundations. We are a trusted and proven basement waterproofing contractor, licensed and insured, and we provide quality and affordable basement waterproofing solutions that are 100% guaranteed. Tom's Basement Waterproofing is a family owned and operated business with three generations of family delivering you pride in ownership; which guarantees the highest level of workmanship. We are fully equipped for any size job in Southeast Michigan, and our experienced team of basement waterproofing professionals is fully licensed with the most advanced equipment and technology currently available.

Additional information
  • Hours: monday: 09:00-17:00, tuesday: 09:00-17:00, wednesday: 09:00-17:00, thursday: 09:00-17:00, friday: 09:00-17:00
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