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Tom's Basement Waterproofing, Inc.

4.6
87 reviews
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id: 30993688
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25590 24 Mile Road
New Baltimore, MI 48051

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(586) 776-7270
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Tom's Basement Waterproofing, Inc. - New Baltimore, MI
Reviews
( 59 )
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Best

We were very pleased with the promptness of crew being on the job first thing in the morning. Everyone showed a high work ethic, and were very courteous to us at all times.

Worst

Very slow to return calls (if at all). Slow to provide estimate. Had a question after I received estimate (which came in mail) so called them again - no answer. Been waiting 2 wee...

Editorial review from Citysearch 12/17/2015

They did an excellent job. Got an appointment to come look at the basement right away and the guys who did the work were professional and hard workers. It went smoothly and would recommend them to anyone! more
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Helpful Customer Service 12/17/2015

Tom's Basement Waterproofing is nothing short of amazing! Very helpful customer service and the contractors are very nice and considerate. more
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Water Tight 12/2/2015

Thanks to the team from Tom's Basement Waterproofing, our basement is water tight now and we can not only put stuff down there again, we are actually going to finish it soon. more
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Editorial review from Citysearch 11/19/2015

All of the Tom's workers went out of their way to make sure we were happy and satisfied with our basement. And indeed, we are... Thank you! more
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Editorial review from Citysearch 11/4/2015

They are very efficient and clean. Have not had any water in our basements since the work was done. Highly recommended! more
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Editorial review from Citysearch 10/29/2015

We just had my basement waterproofed by Tom's and all I can say is there will not be anymore sleepless nights when it rains. more
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Great Experience 10/1/2015

I could not be happier with the entire experience and would recommend them without hesitation. I'm actually looking forward to the first downpour to see how our newly waterproofed basement performs and I'm confident that I won't have to be pumping water out of my basement ever again. more
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Great Clean-Up 9/24/2015

Cleanup was great, didn't even know they were here other than the new items installed. We were very satisfied with Tom's Basement Waterproofing. more
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Editorial review from Citysearch 9/16/2015

Tom's has the hardest working team I have ever seen! I was always kept in the loop with the progress of our basement. The clean-up was amazing. I would highly recommend for any water problems in your basement. more
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Got It Done 9/8/2015

We had the nastiest roots to dig around and through. The Tom's crew dug and cut and worked to get the project done. I will use this company again, in the future. I have recommended them to family and friends and will continue to do so. more
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Editorial review from Citysearch 9/6/2015

The basement is now beautiful and most of all dry. At one point in time I was so scared for rain and if my basement rugs would be wet. Now I forget to check because I have a dry basement. Thank you, Tom's! more
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Respect and Kindness 8/21/2015

Thank you very much for all the respect, kindness and professionalism you showed throughout my basement project. I greatly appreciate the courtesy shown to me, my wife and my home. more
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Start To Finish 8/14/2015

The guys were great, from start to finish. Work was complete to my satisfaction and in the time frame promised. It was a very good experience, and I would recommend them to anyone with basement water issues. more
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Editorial review from Citysearch 7/5/2015

The entire crew was professional and skilled. They respected me and my property. They prepared the space with plastic sheeting which kept dust from my belongings and they cleaned up when they were finished. I highly recommend Tom's Basement Waterproofing. more
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Could Not Be Happier 6/29/2015

I had several companies come out and give us bids, then a friend highly recommended Tom's Basement. I couldn't be happier with the recommendation or decision. Very knowledgeable, honest, trustworthy, down to earth and friendly, not to mention family owned. more
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Neat and Dry 6/18/2015

This was a much dreaded procedure that we kept putting off because of expected mess. However, with the neatness of Tom's workers the work was well done. We have a dry basement and we are very pleased. more
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No Signs of Water 6/11/2015

The team that came to my home was very professional and courteous. I was advised of how the job would be accomplished from preparation to completion. All questions I had were answered and explained. The walls in my basement have since dried and there are no signs of dampness or water. Great job, Tom's! more
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Second Basement 4/24/2015

This is the second basement you did for us and we're very satisfied with your service and products. We recommend Tom's Basement Waterproofing to all of our friends and family. Thank you. more
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Editorial review from Citysearch 4/22/2015

We cannot express how happy we are with not only the quality of work that was done, but how great your workers were. They were a great group of guys and helped us every way they could. We will always recommend you. more
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Excellent Employees 4/16/2015

Excellent employees. Very polite, respectful of customer and property. Cleaned up professionally once the basement repair job was finished. Our basement is still dry after almost 2 years. more
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Owner Message

  • Since 1975 Tom's Basement Waterproofing has been a leader in Southeast Michigan for waterproofing residential, commercial and municipal basements and foundations. We are a trusted and proven basement waterproofing contractor, licensed and insured, and we provide quality and affordable basement waterproofing solutions that are 100% guaranteed. Tom's Basement Waterproofing is a family owned and operated business with three generations of family delivering you pride in ownership; which guarantees the highest level of workmanship. We are fully equipped for any size job in Southeast Michigan, and our experienced team of basement waterproofing professionals is fully licensed with the most advanced equipment and technology currently available.

Additional information
  • Hours: monday: 09:00-17:00, tuesday: 09:00-17:00, wednesday: 09:00-17:00, thursday: 09:00-17:00, friday: 09:00-17:00
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