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Tom's Basement Waterproofing, Inc.

4.6
87 reviews
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id: 30993688
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25590 24 Mile Road
New Baltimore, MI 48051

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(586) 776-7270
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Tom's Basement Waterproofing, Inc. - New Baltimore, MI
Reviews
( 59 )
( 27 )
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( 1 )

Best

We were very pleased with the promptness of crew being on the job first thing in the morning. Everyone showed a high work ethic, and were very courteous to us at all times.

Worst

Very slow to return calls (if at all). Slow to provide estimate. Had a question after I received estimate (which came in mail) so called them again - no answer. Been waiting 2 wee...

Extremely Pleased 4/23/2014

We were amazed how quick they came and got everything done. All the guys are courteous and professional, we're extremely pleased! more
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Bang on Budget 4/17/2014

Everything worked out as was promised. The crew finished exactly on time, and the work cost not a penny above original estimate. more
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Editorial review from Citysearch 4/2/2014

What really rocked my world was the cleanup--IT WAS LIKE YOU WERE NEVER THERE! more
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Extreme Professionalism 3/26/2014

I'd like to thank your team for their extreme professionalism and courtesy in the manner in which my recent basement water seepage problem was addressed.From the initial contact, through the work, it was an overall pleasant experience. more
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Editorial review from Citysearch 3/14/2014

I wanted you folks to know that I am highly satisfied with quality of workmanship in resolving my water problem in my basement.It rained harder than ever a week ago and a tremendous amount of water could not penetrate the seal. more
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Accurate Timeline 3/7/2014

They were courteous and willing to explain what was occurring and an accurate time line for completion. more
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Editorial review from Citysearch 1/15/2014

The job was handled in a very professional manner from beginning to end. We will always call on you guys for any future needs.Thanks! more
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Phone Book Selection 1/9/2014

I picked your name out of the phone book. It turned out to be the right one! The crew was very professional and respectful of my home and they were always prompt. more
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Professional and Thorough 1/9/2014

We had a great experience with Tom's Basement Waterproofing. They answered all of our questions and provided us with all of the literature we needed to feel comfortable in making the decision to go with them. more
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Wonderfully Dry Basement 11/20/2013

We would like to thank you for the wonderful job your waterproofing team did at our house in June. We were surprised how quickly and proficiently your crew members were working together. We are very pleased that we no longer have water in the basement. more
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Editorial review from Citysearch 11/19/2013

I didn't think my house was old enough to need foundation repair,but when the cracks started showing up in my walls,I knew I needed to do something.Luckily,Tom's took care of everything and worked with my budget. more
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Editorial review from Citysearch 11/1/2013

The exceptional installation crew that waterproofed our basement was professional and very pleasant, and the staff was most cooperative and helped me to get my requested installation date. more
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All Questions Answered 10/25/2013

I was very satisfied with the work done by Tom's Waterproofing. They were very organized and worked well as a team. All my questions were answered concerning the operation of the basement waterproofing system. more
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Terrific Crew 10/2/2013

The crew sent to my home is a credit to your company.I am a businesswoman, and I would be proud to have these young men working for me.They arrived promptly and took the time to answer all of my questions.I'm very pleased more
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Editorial review from Citysearch 9/29/2013

Tom's Basement Waterproofing handled a difficult egress installation for us. They did a top-notch job. The crew was fast, friendly and efficient...the craftsmanship met our expectations...and the price was right. more
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Professional and Knowledgeable 9/13/2013

The idea of foundation repair on our house seemed very intimidating. Then,I called Tom's. Every person I dealt with there was polite, professional,and knowledgeable from beginning to end estimator, office staff, and crew. more
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Editorial review from Citysearch 9/5/2013

Your employees did a terrific job last week on repairing the basement wall crack and also lifting some concrete for us. Thank you for our new found peace of mind. more
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Basement Is Like New! 8/23/2013

I had Tom do some extensive drywall and trim for me in my cellar. Tom is really responsive--via e-mail and returns calls promptly. He was very professional as well. Tom finished this project on time and the quality is extraordinary. The other guys that work with him were fantastic. Its just an honest quality experience from start to end that's really comforting when taking on a decent size project. more
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Editorial review from Citysearch 8/21/2013

I had Tom do some extensive drywall and trim for me in my basement. Tom is quite responsive--via e-mail and returns calls quickly. he was really professional as well. he finished this project on time and the quality is exceptional. the other guys that work with him were great. its just an honest quality experience from start to finish that's really comforting when dealing with a decent size project. more
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Exceeded Expectations 7/20/2013

Your professionalism was beyond all expectations. I would refer your company to anybody looking for a reasonable price, fast finish time, and the follow up consideration. more
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Owner Message

  • Since 1975 Tom's Basement Waterproofing has been a leader in Southeast Michigan for waterproofing residential, commercial and municipal basements and foundations. We are a trusted and proven basement waterproofing contractor, licensed and insured, and we provide quality and affordable basement waterproofing solutions that are 100% guaranteed. Tom's Basement Waterproofing is a family owned and operated business with three generations of family delivering you pride in ownership; which guarantees the highest level of workmanship. We are fully equipped for any size job in Southeast Michigan, and our experienced team of basement waterproofing professionals is fully licensed with the most advanced equipment and technology currently available.

Additional information
  • Hours: monday: 09:00-17:00, tuesday: 09:00-17:00, wednesday: 09:00-17:00, thursday: 09:00-17:00, friday: 09:00-17:00
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