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Tom's Basement Waterproofing, Inc.

4.6
87 reviews
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id: 30993688
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25590 24 Mile Road
New Baltimore, MI 48051

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(586) 776-7270
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Tom's Basement Waterproofing, Inc. - New Baltimore, MI
Reviews
( 59 )
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Best

We were very pleased with the promptness of crew being on the job first thing in the morning. Everyone showed a high work ethic, and were very courteous to us at all times.

Worst

Very slow to return calls (if at all). Slow to provide estimate. Had a question after I received estimate (which came in mail) so called them again - no answer. Been waiting 2 wee...

Editorial review from Citysearch 7/21/2016

The crew from Tom's Basement Waterproofing did an excellent job. There was no mess, no dust, and the pump and drainage channel look great. more
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Unbelievable 7/21/2016

Our basement project only took 4 days. It was unbelievable the amount of work accomplished in such a short period of time. These guys were great! more
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Excellent Job 7/7/2016

Tom's Basement Waterproofing did an excellent job waterproofing my basement. They also, upon completion of the job, cleaned up the job site even better then it was before. more
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Editorial review from Citysearch 6/23/2016

We dealt with two separate water seepage problems, and after our first contractor couldn't fix the problem, Tom's did and did it right . A??????????????? more
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Excellent Job 6/23/2016

Everyone at Tom's has been amazing. We have done two projects with them, and in both cases their quotes were below other companies and they did an excellent job. They are professional, thorough, and do high quality work. more
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Editorial review from Citysearch 5/12/2016

If you are looking for excellent customer service, honest and reliable seepage repair, look no further. Tom's Basement Waterproofing will not disappoint. more
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Water Problem 4/28/2016

We have had a water problem in our basement for years and for years we would vacuum it up. Finally, the waterproofing could wait no longer and we called Tom's to install a sump pump system. In the end, I was really impressed with the work they did and the service they provided. Thank you. more
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Great Detail 4/21/2016

Every question was answered in great step-by-step detail. Upon completion, I realized that this company had done everything they said they were going to do. I watch my basement in the rain and am amazed how dry now is. Thank you. more
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Smelly Basement 4/15/2016

I knew if I could smell my basement, then so could everyone else. We had Tom's come in and take care of things and we are now dry for good. Thanks again for a great product and service. more
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Editorial review from Citysearch 4/15/2016

I never considered how much my family's health was affected by our wet basement. Soon after our basement was done, I noticed my son's asthma attacks had diminished greatly. Tom's is a great company with a great product and the service to back it up. more
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Over and Beyond 3/31/2016

Tom's Basement Waterproofing went over and beyond the call of duty to come up with viable solutions for our crawlspace flooding problem. Many many thanks to the crew, in all their work fixing our drainage problems! more
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Free of Mold 3/23/2016

I am so pleased not to have to worry about the water problem in the basement, be free of the mold associated with standing water, and not have to vacuum and dump pails of water. more
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Editorial review from Citysearch 3/18/2016

We felt the price was well within reason, and Tom's Basement Waterproofing was VERY professional every step along they way. Always did what they said they would do, on time and with little mess. more
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Top Notch Product 3/17/2016

The product is top notch and the post-install servicing is equally good. I have referred Tom's Basement Waterproofing to friends, co-workers and neighbors. more
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Editorial review from Citysearch 2/10/2016

Tom's Basement Waterproofing did a wonderful job waterproofing our basement. Their estimate was reasonable and the work was outstanding. Always on time, and extremely professional. Highly recommended. more
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Upfront and Honest 2/10/2016

The team from Tom's is upfront & honest, and will under promise & over deliver. We dealt with two separate water seepage problems, and after our first contractor couldn't fix the problem, Tom's Basement Waterproofing solved our issue. more
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Very Positive Experience 2/4/2016

My experience with Tom's Basement Waterproofing this past week was very positive. The crew who did the work at my home was efficient and kept me abreast of the progress and plans as they worked. more
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Matched Surrounding Brick 1/21/2016

We absolutely love the work that Tom's Basement Waterproofing did on our house. We had some awful water damage that had been ignored and then concealed by the prior owners and they completely rebuilt the area to match the surrounding brick. more
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Editorial review from Citysearch 1/20/2016

We had a new exterior drain and vapor barrier installed in our basement and the people from Tom's Basement Waterproofing did a great job. Thank you. more
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Professional 1/7/2016

When they came out to do the work, they could not have been more professional and used tons of plastic to cover anything not being worked on. Definitely recommend Tom's Basement Waterproofing. more
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Owner Message

  • Since 1975 Tom's Basement Waterproofing has been a leader in Southeast Michigan for waterproofing residential, commercial and municipal basements and foundations. We are a trusted and proven basement waterproofing contractor, licensed and insured, and we provide quality and affordable basement waterproofing solutions that are 100% guaranteed. Tom's Basement Waterproofing is a family owned and operated business with three generations of family delivering you pride in ownership; which guarantees the highest level of workmanship. We are fully equipped for any size job in Southeast Michigan, and our experienced team of basement waterproofing professionals is fully licensed with the most advanced equipment and technology currently available.

Additional information
  • Hours: monday: 09:00-17:00, tuesday: 09:00-17:00, wednesday: 09:00-17:00, thursday: 09:00-17:00, friday: 09:00-17:00
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