Taylor Heating

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1775 Buffalo Rd 3 (at Serving the Rochester Metro area.)
Rochester, NY 14624

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(585) 371-6997
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Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Taylor Heating - Rochester, NY
Reviews
( 118 )
( 36 )
( 0 )
( 1 )
( 3 )

Best

Aaron was great. He gave a lot of information, some of which were recommendations to purchase things that I had not anticipated. I chose to only get the service that I had calle...

Worst

We had our gas fireplace serviced, which was installed about a year and a half ago - we've used it for two winters. The technician did not have any of the special paste to clean t...

Great Service 6/14/2016

Always punctual -- pleasant and polite RESPONSE FROM Taylor Heating & Air Conditioning: Thank you Carol for you feedback. I am glad to hear you had a positive experience with our staff and that they were on time. more
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Very good service 6/14/2016

Good response to technical questions RESPONSE FROM Taylor Heating & Air Conditioning: Dear Mr. Di Tucci, I am glad we were able to answer your technical questions. Thank you for your feedback and choosing Taylor. more
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Good job 6/11/2016

Good techs . Came to work solved problem quickly and did a great job resolving it more
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Top notch 6/7/2016

Technician was outstanding and very knowledgeable. I've used Taylor from almost day 1. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Clark, thank you for your review of Taylor Heating. We are glad to hear you had a great a experience with our technician. Keeping them up to date and well educated is priority, so they can get the job done right for our customers. We appreciate your loyalty. more
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They have taken wonderful care of my heating and cooling needs for years! 6/7/2016

Efficient, trustworthy and dependable. RESPONSE FROM Taylor Heating & Air Conditioning: Thank you Mr. Mains for the positive feedback. We are glad we you are satisfied with your heating and cooling needs in your home. We appreciate your business. more
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Service was good 6/5/2016

Technician was very friendly and professional RESPONSE FROM Taylor Heating & Air Conditioning: Thank you for your positive feedback Mr. Akerley. We are happy to here you were satisfied with our service as well as our staff. Thank you for choosing Taylor Heating. We appreciate your business! more
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I was satisfied with service. 6/2/2016

Service person was on time, efficient and personable. RESPONSE FROM Taylor Heating & Air Conditioning: Thanks for choosing Taylor Heating for all your homes’ system’s needs. We are happy to hear our service tech was prompt & you had a positive experience. more
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Knowledgeable, courteous 6/1/2016

Careful, good with my family members, patient with questions. RESPONSE FROM Taylor Heating & Air Conditioning: Thank you for allowing us into your home. We are happy we were able to meet your family’s needs & appreciate your business. more
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Great service 6/1/2016

I have been very satisfied with Taylor Heating. They are on time, thorough and go above and beyond. A pleasure to work with their team. RESPONSE FROM Taylor Heating & Air Conditioning: Mrs. Olek we are pleased to see you are satisfied with our team. We take the time to evaluate all of our staff on an ongoing basis so they have what they need to get the job done right. Thank you for the positive feedback more
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Reliable products and service 6/1/2016

Taylor installed my furnace, A/C, sump pump and hot water heater, and serviced them for years. All the personnel have been polite, friendly, competent, and communicative. They always wear protective booties over their shoes when in my home. The office personnel call to schedule my appointments. The owner (Tony) provided the assessment and estimate for the furnace and A/C and was infinitely better than other heating and cooling companies who also provided estimates (they were condescending and arrogant). RESPONSE FROM Taylor Heating & Air Conditioning: We are happy to know you had a great experience with all of our staff. We are committed to our customer’s from the time we schedule the call to the time we are leaving the home finishing up our work. Thank you for contacting Taylor for all your home’s systems needs. more
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We are very pleased with our friends at Taylor Heating. 5/31/2016

Any time we have called for service they are prompt to respond and fix the problem. Everyone we have met has been respectful, friendly and kind. We will recommend Taylor Heating to our friends and family. RESPONSE FROM Taylor Heating & Air Conditioning: Thank you Mrs. Kimble for allowing us into your home. We appreciate the positive response & recommendations. At Taylor we continue to train our staff on a regular basis to keep them up to date so we can ensure the job gets done correctly. more
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great people 5/31/2016

great people RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Barnhart, thank you for the positive comment. Part of the reason we can provide great service is because we have a knowledge & friendly staff. We appreciate your business. more
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Job well done. 5/31/2016

Taylor heating services never leave me disappointed. They always are courteous and respectful and do a great job on whatever they are working on at our house. RESPONSE FROM Taylor Heating & Air Conditioning: Mrs. Coryea we are glad we can provide you with the services that fit your needs. We strive to offer our customers the best service and installations. Thank you for choosing Taylor. more
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Excellent 5/31/2016

The person working on my furnace was very nice and informative. Let me know what had to be done and pricing. RESPONSE FROM Taylor Heating & Air Conditioning: We are pleased to hear of your experience with Taylor. We find educating our customers is just as important as educating our employees. We appreciate your business. more
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Work was done professionally 5/31/2016

Taylor Heating came the day we called they have a 24 hour emergency call center. The problem was solved and there was additional work needed do to a leak in the gas line. They labeled all my gas and water lines and I set up a program with them to do cleaning and maitance. Very happy with the service I received RESPONSE FROM Taylor Heating & Air Conditioning: Glad to hear we were able to address your concern with the gas line. Health & Safety is our number one priority when it comes to our customers and our technicians. We appreciate your feedback and continued business. more
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Came in 1/2 hour 5/31/2016

My A/C was broken and I was having many customers in my home, plus company on the weekend. This was a Friday after 5 PM and they had a tech there in 1/2 and hour and another showed up within the hour just in case. That was on the Memorial Day weekend. Impressive! RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Preston we are glad to hear we were able to get someone out to help you with you’re a/c over the holiday weekend. At Taylor heating we like to ensure our customers are happy and comfortable. Thank you for choosing Taylor. more
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This is a ten star company, I can not enough great things in how Mr. Tony Diciacce runs his company 5/31/2016

I have been with Mr Diciacce for 31 years and he is the most honest, understanding and professional person in business I know. I highly recommend Taylor Heating and Cooling to anybody who has a need and they can service it RESPONSE FROM Taylor Heating & Air Conditioning: Thank you for the positive comments & we appreciate you’re loyalty. We pride ourselves in offering the best solutions for our customer’s at an honest price. more
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All terrific! 5/31/2016

Have used Taylor Heating for 35 years, 3 different houses, new furnaces as necessary, they have always been fair, honest, courteous and done a great job! RESPONSE FROM Taylor Heating & Air Conditioning: We appreciate your continued business and allowing us the opportunity to help you with all of your homes throughout the years. Thank you for choosing Taylor! more
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4 Star 5/30/2016

I have been using Taylor for a very long time. Exactly how many years is hard to say...I don't keep track of these types of things. I have had mixed results from a variety of service employees. Overall I'd rate the technicians high with very few exceptions. Those exceptions however keep me from giving Taylor a 5 star rating. Office staff have been consistently responsive and the owner seems to care about his employee performance. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Brandston we appreciate the feedback. We pride ourselves on customer service. If you feel your service experience could have been better, please feel free to reach out to our management team at your convenience (Call-500-HELP). more
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5 Stars 5/30/2016

Awesome people and awesome service. RESPONSE FROM Taylor Heating & Air Conditioning: Mr. Rhinewald thank you for the positive rating. We pride ourselves on having a knowledgeable great team here at Taylor and we are happy to be of service to you. more
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Get The Service You Deserve From Taylor Heating And Air

Owner Message

  • There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72 trillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs.
    Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances.
    Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.

Additional information
  • Hours: Mon-Fri 8am-5pm, Sat 8am-2pm
  • Neighborhoods: United Neighbors Together (UNIT), United Neighbors Together
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