I have been using Taylor for a very long time. Exactly how many years is hard to say...I don't keep track of these types of things. I have had mixed results from a variety of service employees. Overall I'd rate the technicians high with very few exceptions. Those exceptions however keep me from giving Taylor a 5 star rating. Office staff have been consistently responsive and the owner seems to care about his employee performance.
RESPONSE FROM Taylor Heating & Air Conditioning:
Mr. Brandston we appreciate the feedback. We pride ourselves on customer service. If you feel your service experience could have been better, please feel free to reach out to our management team at your convenience (Call-500-HELP).
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