Stone City

I was very pleased with the company Stone City because well, first they were gentlemen and polite, so that's first. They also put my counter in and had to replace one that was broken and they did a great job, what else do I need to say?! I mean, they were on time and they got finished when they were meant to and the price was okay, a little high for me but you know, compared to others they were pretty fair and I haven't been with anyone else but I like my counters so I'm happy. more

I have actually been working with Stone City for about seven years and they are the only ones I use. The guys I work with, including Larry takes good care of me and they come down and do great work. I $@!#% houses so I use them mostly for kitchen and bath remodeling. They are always timely and professional, I have never had issues with them. Highly recommended. more

We got tile and counter tops and cabinets from Stone City. The service is really good, they did everything to make it a pleasant experience. The quality of people and level of service is very high, we went to them when we redid our kitchen about a year ago and now we are looking to do our bathroom. I have no problem recommending them to others. more

Stone City LLC put granite counter tops in two of my bathrooms and my kitchen. They provided excellence service and their prices were very competitive. They arrived in the morning, and it probably took them about five hours to complete the installation. They were on time and cleaned up after themselves. I would highly recommend their work. more

I had a positive experience with Stone City LLC. They installed a granite counter-top and sink. Their staff worked really well with me on the sale and the installation. However, the plumber did not install the sink properly, and it took awhile to get him to come out and resolve the problem. Their pricing was competitive, and I would recommend their service. more

Stone City LLC did my bathroom cabinets. They were on time, very cooperative with scheduling. I like the products they provided, I liked the friendly service, too. more

Stone City, LCC was very precise. They understood my requirements, and were very professional. They took exact measurements, the installation was clean, and they cleaned up after themselves. The finished job was excellent! more

This was the first time my wife and I worked with Stone City LLC. They replaced our kitchen countertops. The overall process from start to finish was pretty good. The timeliness of the installation crew was good. They arrived on time and finished on schedule. The cleanup at the end could use improvement. They cleaned the outside of the cabinets well, but left a lot of dust and dirt particles inside the cabinet that my wife ended up having to clean. Other than that, their service was good overall. more

Everyone at Stone City LLC took the time for me, since I made many visits. I got to know this company through some friends and had compared them for a while. I did have some rough ideas and quotes of all I wanted. Until this year, I went seriously with the project, so they were not pushy. At no point did I feel pressured; they gave us our space and how it would work out. Towards the end, the granite part was good. The plumber, I wasn't thrilled with, wasn't so great. But, he was okay because I wanted someone they hired so it would be better to coordinate and make it work in a timely manner. Overall, I'm very satisfied of the good workmanship; they cleaned up well after themselves. The store always went ahead to let me know our scheduling, so they were always timely and didn't kept me waiting. more

I recommend Stone City all the time. Every time I go there, they take the time to make sure you know what you want. Most of the time I know what I need and install it myself. When it's something I need to install for the kitchen, since the appliances are hard to install, I like them to do it for me. If they do the installation, then the customer gets a one year warranty. They usually do quality work and everything turns out perfect. Go with Larry and let him explain to you what is going on in the industry. He can tell you what trends are going on and tries to work with you if that is something that you would want to keep within five years. They're great people and they want to work with you! more

STONE CITY LLC was very approachable and very friendly. We got granite and we did the kitchen counters and our powder rooms. When we saw the slab in the kitchen, we decided to do the bathroom. They were able to use the pieces that weren't used in the kitchen and use it in the bathroom. They were able to figure out ways to use the whole slab with no waste. They have a lovely selection, but not like a large warehouse. Their selections are prettier and different. The installers were very competent and quick, but one drawback is that they did not do a great job of cleaning up. We had varying opinions about whether we needed to clear out our cupboards before, but I highly recommend that people clean it out before because stuff gets everywhere. more

STONE CITY LLC did a super excellent job. They helped us with a kitchen remodel. We had new granite and a new sink put in. The people were very professional. When I went there, we explained our project and they showed us a variety of options. We made a selection and they got the work fabricated in a timely fashion. They worked with us on picking a sink. They did the install about two weeks after the order. The guys who did the work were very friendly and they did a very thorough job. It was super quality. I am very appreciative with the quality of their work. I plan to use them for the next project I have. I want to emphasize that I was very satisfied with the company and the job they did for us. . more

Quality excellent, service excellent Customer service great. Repeat service, highly recommend. more

My wife and I had heard about Stone City from a friend and decided to check it out. Before going to the store, we went to one of the large, warehouse companies who advertise like crazy on TV. It was an "OK" experience, but the prices seemed a bit high and we were going to have to wait over 8 weeks for the installation. When we got to Stone City, we IMMEDIATELY felt welcomed and appreciated. As we toured the facility, the feelings just kept getting better! We picked out some stone and we were told it could all get accomplished with a week or two. After a template was made, we returned to the store to help with the lay-out. While there, we were introduced to the Stone City Design Center (just next door) and our sales-lady was equally magnificent...taking some samples from the showroom over to hold them up next to our granite...so very friendly and accommodating!! Our installers were also professional and the back splash tile was also installed flawlessly. We love our granite and the back splash- a great, professional job! We never felt better about a retail experience- thanks, Stone City!! more

We had a bit of a unique situation, as it turned out our cabinets that we salvaged were not level, not even close. The install team was able to help fix this issue as close to perfect as possible to allow for a proper installation. While the entire kitchen was not gutted and remodeled from scratch, you would never know. The Stone City crew did excellent work. more

I had a very challenging project where we were not replacing our cabinets and island. In fact, some of the cabinets were very un-level. The Stone City installers were very knowledgable, and were able to solve the problem. And that doesn't even touch the fact that they were able to provide a huge island with only 1 seam. Would definitely recommend these guys. more

With my Granite Counter top upgrade project, I was looking around for Granite options. After reviewing and shortlisting few shops around, finalized & selected Stone City because 1) Overall Customer Experience 2) Professionalism 3) Granite Variety 4) Value for money 5) Guidance provided to us as first buyers 6) Payment options 7) Prior customer references and I can go on & on. Post signing the contract, Stone City was fast, within first week had people come over for measurements and next week installed ! The people who came over were professional and did a fantastic job. My review/recommendation wont be complete without mentioning Babu. From start to end Babu & his team did a thorough, professional work with expert advise all along. Never felt pushed or being forced into do get contract signed. Was provided ample time and Babu made the whole process very personable. I would highly recommend Stone City for future projects ! more

Once again, great service, bathroom tub custom granite surround. Fast and always great prices. Other businesses should take a lesson! more

I have built and sold houses over the last six years and working with Stone City was the worst experience I have ever had. After they came to template we were contacted and told our bid was going to have to be increased by $2,000. They apparently have a hard time reading plans. Despite being frustrated we decided to continue working with them. We were on a timeline, we had already gave them a deposit, and had already picked out our slabs. Or so we thought we had picked out our slabs. When they showed up for install, it was clear they had brought slabs that were no where near the original color we picked out. We contacted the store before the actual slabs were installed to voice our concerns and was told that in fact was the slab we picked out and there was nothing we could do about it. We spoke with the sales rep, manager and even owner that day and nobody was willing to admit they sold slabs we did not pick out. To top it off they cut our island into three pieces and gave us two seams. It only needed to be cut once. Do your self a big favor and stay far away from this company!!! more

Counters came out fine, however installers scratched up brand new hardwoo. OWNER REFUSES TO DO THE RIGHT thing and oen up to his company's mistake. Have to go to small claims court just to get the floors looking like they did before stone city arrived. Not worth the risk and based on other reviews sounds as if they wont honnor their waranty either. The owner "babu" is NOT an HONEST MAN!!!! RESPONSE FROM STONE CITY LLC: Mr Cobb, We are sorry to hear that you were not satisfied with the service you received. However you clearly mentioned that the countertops came in fine. Based on your call the owner of the company came in person to your house to discuss with you about the issues that have been raised. When he came you were not even at the house. He even waited outside your house to meet you to go over the concerns you have. Your floors were covered with sheet rock dust when our installers have arrived at your home and were in complete mess as a lot of remodeling work was going on and you clearly mentioned that was true. Our team takes good care of the surroundings and the floors before they start doing the job. In the discussion with the owner you were just blaming us for the floor damage when it was clear that they were existing damages and you yourself mentioned that you did the drywall cuts etc. It is not appropriate to blame us when we did not do the damages. But when the owner mentioned that to you, you got upset and started bad mouthing our company and started threatening that you will write bad reviews for us. Our owner is well known in the industry for honesty, integrity and taking care of the customers to the maximum possible extent. We have done more than 6000 jobs in the 12+ years of our business and us being still in business itself shows how well we take care of our customers. A lot of our business is based on customer referral and word of mouth. At your request when the backsplashes could not be installed on the same day, we even had our installers come in on Saturday (a day when they do not work) and take care of it for you as that was the only day that worked for you.. That is the extent and beyond to which we go and take care of our customers. We value feedback from all of our customers and are continually working to improve the experience at our place and with our service for everyone. Please contact us directly with any other concerns you may have regarding the countertops and we would be happy to address them with in the warranty period of one year from the date of install and beyond if required. more