South Bay Volkswagen

I got a new car I am so happy ! They were really friendly with me they helped me find what I needed. Hugo Helped so I recommend you go with hugo he will help with the sales, the finance girl was patient and explain to me all the paperwork and everything I needed to know about my new purchase. She was able to get me a monthly payment on my car and she helped me get as much as possible on my trade in. I recommend this place to everyone out there that love Volkswagens! more

The entire staff was friendly and accommodating but Gaston, our ""sales representative,"" was the real stand out. ?He was extremely patient and answered all of our questions thoroughly without ever being pushy-which is usually my first complaint about dealerships. ?We gave them a bottom line and they pretty much met our request without hesitation or BS-so refreshing! ?From the first test drive to signing on the dotted line, ?Gaston and the rest of the staff at SBVW made my car buying experience stress-free and surprisingly fun. more

The entire staff was friendly and accommodating but Gaston, our "sales representative," was the real stand out.  He was extremely patient and answered all of our questions thoroughly without ever being pushy-which is usually my first complaint about dealerships.  We gave them a bottom line and they pretty much met our request without hesitation or BS-so refreshing!  From the first test drive to signing on the dotted line,  Gaston and the rest of the staff at SBVW made my car buying experience stress-free and surprisingly fun. more

What a great experience. From the minute you park in the lot you feel at home. Fernando was attentive, funny and knowledgeable. He made the test drive of the Tiguan meaningful and productive. Asked our needs, and wants. Went out of his way to cater to our personalities. Told us not to "over-buy." Can't wait to go back and sign the contract. We not only met a superior salesman, hopefully we've met a friend. more

What a great experience. From the minute you park in the lot you feel at home. Fernando was attentive, funny and knowledgeable. He made the test drive of the Tiguan meaningful and productive. Asked our needs, and wants. Went out of his way to cater to our personalities. Told us not to ""over-buy."" Can't wait to go back and sign the contract. We not only met a superior salesman, hopefully we've met a friend. more

Although I have read the reviews, even the bad ones, I decided to take my VW here anyway since it is close to my work. I usually go to City, and their prices were too high for service so I shopped around. I am so happy I did, and South Bay now has a new service customer! I spoke with Ricardo on the phone, and told him my dilemma. I need new brakes and tires, which was quoted from City a whopping almost $1400!! The brakes alone were a big chunk, and I have to do one thing at a time (I'm not made of money). Ricardo said he would help me out, and gave me a price $80 less than City did. I said done. Brought it in this morning at 7:30 and they gave me a shuttle to work. There I met with Cesar, who was incredibly nice, and sat me down at his desk to go over figures (at City you have to stand at a computer with them- no desks,very impersonal and rushed). Even the shuttle driver, Alfred was super nice too. At work, I got a call at 11:00 telling me my car was done. At City, it was NEVER ready until like 5-6 at night!! I was amazed, and got my boss to drive me there to pick it up. Cesar was waiting, and gave me my bill. It was 1.45 over the estimate, and they totally hooked me up with a few other things I don't think they even charged me for. He also gave me a quote for tires at least $300 less than City VW was going to charge me! I am so impressed with everything here, I will continue to take my car back. It was seamless and perfect service! more

Although I have read the reviews, even the bad ones, I decided to take my VW here anyway since it is close to my work. I usually go to City, and their prices were too high for service so I shopped around. I am so happy I did, and South Bay now has a new service customer! I spoke with Ricardo on the phone, and told him my dilemma. I need new brakes and tires, which was quoted from City a whopping almost $1400!! The brakes alone were a big chunk, and I have to do one thing at a time (I'm not made of money). Ricardo said he would help me out, and gave me a price $80 less than City did. I said done. Brought it in this morning at 7:30 and they gave me a shuttle to work. There I met with Cesar, who was incredibly nice, and sat me down at his desk to go over figures (at City you have to stand at a computer with them- no desks,very impersonal and rushed). Even the shuttle driver, Alfred was super nice too. At work, I got a call at 11:00 telling me my car was done. At City, it was NEVER ready until like 5-6 at night!! I was amazed, and got my boss to drive me there to pick it up. Cesar was waiting, and gave me my bill. It was 1.45 over the estimate, and they totally hooked me up with a few other things I don't think they even charged me for. He also gave me a quote for tires at least $300 less than City VW was going to charge me! I am so impressed with everything here, I will continue to take my car back. It was seamless and perfect service! more

Loren the Saleswoman I bought my 2010 Jetta was just great. She was very helpful and polite. She helped me test drive and gave me all the information I needed to know. Loren made my life very happy and helpful. Thank you V.W. for having Loren on your Staff. A very happy customer and proud V.W. Owner! more

Loren the Saleswoman I bought my 2010 Jetta was just great. She was very helpful and polite. She helped me test drive and gave me all the information I needed to know. Loren made my life very happy and helpful. Thank you V.W. for having Loren on your Staff. A very happy customer and proud V.W. Owner! more

Loren made the experience the easiest that I have ever had buying a car. I appreciate her no-nonsense approach. I will recommend her to anyone that I know that is looking for a new VW. more

Loren made the experience the easiest that I have ever had buying a car. I appreciate her no-nonsense approach. I will recommend her to anyone that I know that is looking for a new VW. more

excellent service their personel really stood up for me, and help me out on a rainy day. the serice dept set me up on a rental while my car stay at the dealership overnight. more

excellent service their personel really stood up for me, and help me out on a rainy day. the serice dept set me up on a rental while my car stay at the dealership overnight. more

IT IS EXCELENTE...THANK YOU KEEP IT UP. more

IT IS EXCELENTE...THANK YOU KEEP IT UP. more

I try and treat others like I want to be treated and it must work because I drive from Del Mar because of your customer service. Thank You! more

I try and treat others like I want to be treated and it must work because I drive from Del Mar because of your customer service. Thank You! more

Great experience. I found exactly what I was looking for in a car. more

Great experience. I found exactly what I was looking for in a car. more

Loren made the experience the easiest that I have ever had buying a car. I appreciate her no-nonsense approach. I will recommend her to anyone that I know that is looking for a new VW more