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South Bay Volkswagen

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3131 National City Blvd
National City, CA 91950

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(619) 336-4020
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Reviews
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Best

Overall my experience with South Bay Volkswagen was very positive and I am satisfied with the results of my purchase. They were very accommodating and professional in their servic...

Worst

All reviews seem positive

I'm very happy 5/31/2011

I recently brought my Jetta in for service. My service advisor was no longer there. I had a few problems in the past with some repairs and the quality of service. I was very surprised with the treatment I got from Cesar Arango! He was helpful with me and honest with the repairs. My car was ready when he promised, clean and I also received a courtesy call to follow up. I'm very happy with my new service writer. more
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I'm very happy 5/31/2011

I recently brought my Jetta in for service. My service advisor was no longer there. I had a few problems in the past with some repairs and the quality of service. I was very surprised with the treatment I got from Cesar Arango! He was helpful with me and honest with the repairs. My car was ready when he promised, clean and I also received a courtesy call to follow up. I'm very happy with my new service writer. more
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SBVW has a happy returning client! 5/27/2011

OMG! A lot has change since my last visit to SBVW. They have a new and improved area for service and the customer lounge is great with tv's and wifi! And to make it even better almost all service writers are new to me. After a brief introduction to all of them I picked the one I thought I could relate the most. I love my Tiguan and I would love for someone else to treat it with the same love that I have for it. Cesar had a lot knowledge about cars, when it came time for him to explain to me what need it to be done, he was awesome. No extra fees or added to the end. I was offered transportation and the car was ready on time. SBVW has a happy returning client! more
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SBVW has a happy returning client! 5/27/2011

OMG! A lot has change since my last visit to SBVW. They have a new and improved area for service and the customer lounge is great with tv's and wifi! And to make it even better almost all service writers are new to me. After a brief introduction to all of them I picked the one I thought I could relate the most. I love my Tiguan and I would love for someone else to treat it with the same love that I have for it. Cesar had a lot knowledge about cars, when it came time for him to explain to me what need it to be done, he was awesome. No extra fees or added to the end. I was offered transportation and the car was ready on time. SBVW has a happy returning client! more
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Thanks Cesar!!!! 5/25/2011

Two months ago my GLI started to have some problems and this is my only car. I need my car to go to work and I was worried that if I took it into service I was going to be without a car. I took my car on an early Friday and spoke with Cesar, he took me right away. After 1/2 hr he offered my a looner, which was great because I needed to go to work, and he also told me that he was going to call me with the results. To my surprised 2hrs after I left SBVW, Cesar was calling me and explained everything that was needed it and the pricing. My car was in the shop for 3 days and I was able to keep the looner. I'm very happy that my car is running good now and that I was able to resume my daily life without any problems. Thanks Cesar! more
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Thanks Cesar!!!! 5/25/2011

Two months ago my GLI started to have some problems and this is my only car. I need my car to go to work and I was worried that if I took it into service I was going to be without a car. I took my car on an early Friday and spoke with Cesar, he took me right away. After 1/2 hr he offered my a looner, which was great because I needed to go to work, and he also told me that he was going to call me with the results. To my surprised 2hrs after I left SBVW, Cesar was calling me and explained everything that was needed it and the pricing. My car was in the shop for 3 days and I was able to keep the looner. I'm very happy that my car is running good now and that I was able to resume my daily life without any problems. Thanks Cesar! more
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Very decent 5/24/2011

South Bay Volkswagen is a decent place. I took my car for service, prices were comparable and the customer service is great. My ticket writer Cesar, help me out a lot. I was offered a ride back to my home, my car was ready on time and Cesar made it easy and painless for me. more
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Very decent 5/24/2011

South Bay Volkswagen is a decent place. I took my car for service, prices were comparable and the customer service is great. My ticket writer Cesar, help me out a lot. I was offered a ride back to my home, my car was ready on time and Cesar made it easy and painless for me. more
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Pretty good dealership! 5/13/2011

This is a pretty good dealership. I called to ask a few questions and see if I needed to make an appointment to take my car. A freind had recommened them. The service advisor was very nice and very helpful. I took my car and it was repaired in a resonable time frame. When I got my car back it drove great and sounded great too. No more noise. All the time to the MAX!!! more
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Pretty good dealership! 5/13/2011

This is a pretty good dealership. I called to ask a few questions and see if I needed to make an appointment to take my car. A freind had recommened them. The service advisor was very nice and very helpful. I took my car and it was repaired in a resonable time frame. When I got my car back it drove great and sounded great too. No more noise. All the time to the MAX!!! more
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Great car for a great price 5/12/2011

This was the best car buying experience ever. Bought my car from Hani. I recommend you to ask for him. I promise it will change your experience tremendously. He was so straight-forward and honest. He thoroughly went over the car and gave us time to think without invading our space. We definitely got a great car for a great price. What a nice guy. more
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Great car for a great price 5/12/2011

This was the best car buying experience ever. Bought my car from Hani. I recommend you to ask for him. I promise it will change your experience tremendously. He was so straight-forward and honest. He thoroughly went over the car and gave us time to think without invading our space. We definitely got a great car for a great price. What a nice guy. more
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I recommend South Bay Volkswagen 5/10/2011

Went back when I was trying to decide whether to buy a honda or volkswagen- their sales approach was very straight forward and laid back, they gave us a couple of printed out quotations and told us to get back to them when we were ready to buy- and we did!!! I recommend South Bay Volkswagen more
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I recommend South Bay Volkswagen 5/10/2011

Went back when I was trying to decide whether to buy a honda or volkswagen- their sales approach was very straight forward and laid back, they gave us a couple of printed out quotations and told us to get back to them when we were ready to buy- and we did!!! I recommend South Bay Volkswagen more
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My experience was stress-free and surprisingly fun! 5/9/2011

Yes, 5 stars.....shocking, I know. I never thought I'd give a car dealership a 5 star rating either but SBVW earned it! I generally loathe the car buying process (who doesn't?) - the cheesy salesmen, the price negotiation BS, and all the other run-around that comes with the territory. However, SBVW actually made it a *pleasant* experience for me this time around. The entire staff was friendly and accommodating but Gaston, our "sales representative," was the real stand out. He was extremely patient and answered all of our questions thoroughly without ever being pushy-which is usually my first complaint about dealerships. We gave them a bottom line and they pretty much met our request without hesitation or BS-so refreshing! From the first test drive to signing on the dotted line, Gaston and the rest of the staff at SBVW made my car buying experience stress-free and surprisingly fun. more
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My experience was stress-free and surprisingly fun! 5/9/2011

Yes, 5 stars.....shocking, I know. I never thought I'd give a car dealership a 5 star rating either but SBVW earned it! I generally loathe the car buying process (who doesn't?) - the cheesy salesmen, the price negotiation BS, and all the other run-around that comes with the territory. However, SBVW actually made it a *pleasant* experience for me this time around. The entire staff was friendly and accommodating but Gaston, our ""sales representative,"" was the real stand out. He was extremely patient and answered all of our questions thoroughly without ever being pushy-which is usually my first complaint about dealerships. We gave them a bottom line and they pretty much met our request without hesitation or BS-so refreshing! From the first test drive to signing on the dotted line, Gaston and the rest of the staff at SBVW made my car buying experience stress-free and surprisingly fun. more
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Great customer Service. 5/5/2011

Just bought a car from them. It was a used car they had on the lot, so I went in knowing exactley what I wanted. The service was great. they even came to my work to finalize the deal and pick up my trade in. This was great because I hate sitting at dealerships. Salesman came to my office totally prepared, took about 10-15 minutes and he handed me the keys and was on his way back to the dealship in my old car. Great customer Service. more
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Great customer Service. 5/5/2011

Just bought a car from them. It was a used car they had on the lot, so I went in knowing exactley what I wanted. The service was great. they even came to my work to finalize the deal and pick up my trade in. This was great because I hate sitting at dealerships. Salesman came to my office totally prepared, took about 10-15 minutes and he handed me the keys and was on his way back to the dealship in my old car. Great customer Service. more
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Very easy 5/3/2011

Very easy and no pressure sales experience. We were able to take care of most everything over the phone. Our salesman, Gaston, was attentive and completely no pressure which we really appreciated. more
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Very easy 5/3/2011

Very easy and no pressure sales experience. We were able to take care of most everything over the phone. Our salesman, Gaston, was attentive and completely no pressure which we really appreciated. more
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Additional information
  • Hours: Sun 10am-7pm, Mon-Fri 8:30am-9pm, Sat 9am-8pm
  • Payments: Discover, Master Card, Visa
  • Neighborhoods: National City
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